@article{jbp:/content/journals/10.1075/idjdd.12.3.09gee, author = "van der Geest, Thea M.", title = "Tax to the max: Designing web services for ordinary people", journal= "Information Design Journal", year = "2004", volume = "12", number = "3", pages = "213-218", doi = "https://doi.org/10.1075/idjdd.12.3.09gee", url = "https://www.jbe-platform.com/content/journals/10.1075/idjdd.12.3.09gee", publisher = "John Benjamins", issn = "0142-5471", type = "Journal Article", }