1887

Understanding Patients' Voices

A multi-method approach to health discourse

image of Understanding Patients' Voices

This volume illustrates the process of conducting interdisciplinary, multi-cultural research into the relationship between patient language use and chronic disease management. The ten chapters in this book provide a model for interdisciplinary research in health discourse from start to finish. Part I describes in detail the conceptualization and design of a multi-year research project exploring language use among people living with diabetes. Part II offers a sampler of a variety of qualitative, quantitative, and contrastive methodologies that have considerable potential in the study of health discourse. Part III brings the research process full circle by discussing issues related to adapting research protocols to diverse cultural contexts, translating results into practice, and working in interdisciplinary teams.

References

  1. Ad Hoc Committee on Health Literacy for the Council on Scientific Affairs, American Medical Association
    1999 “Health Literacy: Report of the Council on Scientific Affairs.” Journal of the American Medical Association282: 525–527. doi: 10.1001/jama.282.6.525
    https://doi.org/10.1001/jama.282.6.525 [Google Scholar]
  2. Ahearn, Laura M
    2001 “Language and Agency.” Annual Review of Anthropology30: 109–137. doi: 10.1146/annurev.anthro.30.1.109
    https://doi.org/10.1146/annurev.anthro.30.1.109 [Google Scholar]
  3. Ainsworth-Vaughn, Nancy
    1998Claiming Power in Doctor-patient Talk. Oxford: Oxford University Press.
    [Google Scholar]
  4. 2001 “The Discourse of Medical Encounters.” InThe Handbook of Discourse Analysis, ed. by Deborah Schiffrin , Deborah Tannen , and Heidi Ehrenberger Hamilton , 453–469. Malden, MA: Blackwell.
    [Google Scholar]
  5. Anderson, Eileen S. , Richard A. Winett , and Janet R. Wojcik
    2000 “Social-cognitive Determinants of Nutrition Behavior among Supermarket Food Shoppers: A Structural Equation Analysis.” Health Psychology19: 479–486. doi: 10.1037/0278‑6133.19.5.479
    https://doi.org/10.1037/0278-6133.19.5.479 [Google Scholar]
  6. Anspach, Renee R
    1988 “Notes on the Sociology of Medical Discourse: The Language of Case Presentation.” Journal of Health and Social Behavior29: 357–375. doi: 10.2307/2136869
    https://doi.org/10.2307/2136869 [Google Scholar]
  7. Anthony, Lawrence [Google Scholar]
  8. Antón, Marta , Ulla Connor , Kathryn Lauten , and Stephanie Balunda
    2012 “An Intercultural Analysis of Sources of Medical Information in Spanish-speaking Diabetes Patients.” The Journal of Rhetoric, Professional Communication, and Globalization – Special Issue on Healthcare Communication3 (1): 140–161.
    [Google Scholar]
  9. Arora, Neeraj K. , and Colleen A. McHorney
    2000 “Patient Preferences for Medical Decision Making: Who Really Wants to Participate?” Medical Care38 (3): 335–341. doi: 10.1097/00005650‑200003000‑00010
    https://doi.org/10.1097/00005650-200003000-00010 [Google Scholar]
  10. Arora, Sanjay , Karl Marzec , Carolyn Gates , and Michael Menchine
    2011 “Diabetes Knowledge in Predominantly Latino Patients and Family Caregivers in an Urban Emergency Department.” Ethnicity and Disease21: 1–6.
    [Google Scholar]
  11. Askehave, Inger , and Karen Korning Zethsen
    2003 "Communication Barriers in Public Discourse: The Patient Package Insert."Document Design4 (1): 22–41. doi: 10.1075/dd.4.1.03ask
    https://doi.org/10.1075/dd.4.1.03ask [Google Scholar]
  12. Baker, David. W. , Mark W. Williams , Ruth M. Parker , and Julie A. Gazmararian
    1999 “Development of a Brief Test to Measure Functional Health Literacy.” Patient and Education Counsel38: 33–42. doi: 10.1016/S0738‑3991(98)00116‑5
    https://doi.org/10.1016/S0738-3991(98)00116-5 [Google Scholar]
  13. Baker, Paul
    2006Using Corpora in Discourse Analysis. New York: Continuum.
    [Google Scholar]
  14. Bandura, Albert
    1997Self-efficacy: The Exercise of Control. New York: Freeman.
    [Google Scholar]
  15. Barrera, Manuel , Deborah J. Toobert , Karyn L. Angell , Russell E. Glasgow , and David P. MacKinnon
    2006 “Social Support and Social-ecological Resources as Mediators of Lifestyle Intervention Effects for Type 2 Diabetes.” Journal of Health Psychology11: 483–495. doi: 10.1177/1359105306063321
    https://doi.org/10.1177/1359105306063321 [Google Scholar]
  16. Baxter, Leslie A. , and Earl R. Babbie
    2004The Basics of Communication Research. Belmont, CA: Wadsworth/Thomson Learning.
    [Google Scholar]
  17. Becker, Marshall H
    1985 “Patient Adherence to Prescribed Therapies.” Medical Care23: 539–555. doi: 10.1097/00005650‑198505000‑00014
    https://doi.org/10.1097/00005650-198505000-00014 [Google Scholar]
  18. Begley, Amanda , Kathy Pritchard-Jones , Maurice Biriotti , Anna Kydd , Tim Burdsey and Emma Townsley
    2014 “Listening to Patients with Cancer: Using a Literary-based Research Method to Understand Patient-focused Care.” BMJ Open: 4: e005550. doi: 10.1136/bmjopen‑2014‑005550
    https://doi.org/10.1136/bmjopen-2014-005550 [Google Scholar]
  19. Berdes, Celia , and John M. Eckert
    2007 “The Language of Caring: Nurse’s Aides’ Use of Family Metaphors Conveys Affective Care.” The Gerontologist47: 340–349. doi: 10.1093/geront/47.3.340
    https://doi.org/10.1093/geront/47.3.340 [Google Scholar]
  20. Berkman, Nancy D. , Darren A. DeWalt , Michael P. Pignone , Stacey L. Sheridan , Kathleen N. Lohr , Linda Lux, L. , Sonya F. Sutton , Tammeka Swinson , and Arthur J. Bonito
    2004Literacy and Health Outcomes. Rockville, MD: Agency for Healthcare Research and Quality.
    [Google Scholar]
  21. Berry, D.C. , D.K. Raynor , and P. Knapp
    2003 “Communicating Risk of Medication Side Effects: An Empirical Evaluation of EU Recommended Terminology.” Psychology, Health and Medicine8: 251–263. doi: 10.1080/1354850031000135704
    https://doi.org/10.1080/1354850031000135704 [Google Scholar]
  22. Biber, Douglas
    1988Variations across Speech and Writing. Cambridge: Cambridge University Press. doi: 10.1017/CBO9780511621024
    https://doi.org/10.1017/CBO9780511621024 [Google Scholar]
  23. Biber, Douglas , Stig Johansson , Geoffrey Leech , Susan Conrad , and Edward Finegan
    1999Longman Grammar of Spoken and Written English. London: Longman.
    [Google Scholar]
  24. Bloom, David. E. , Elizabeth T. Cafiero , Eva Jané-Llopis , Shafika Abrahams-Gessel , Lakshmi Reddy Bloom , Sana Fathima , Andrea B. Feigl et al.
    2011The Global Economic Burden of Noncommunicable Diseases. Geneva: World Economic Forum.
    [Google Scholar]
  25. Bodvarsson, Őrn B. , and Hendrik Van den Berg
    2009The Economics of Immigration: Theory and Policy. Berlin: Springer-Verlag.
    [Google Scholar]
  26. Boinon, D. , C. Charles , D. Dauchy , and S. Sultan
    2011 “Les effets de l’expression émotionnelle sur l’ajustement au cancer: une revue systématique de la littérature [Effects of emotional expression on adjustment to cancer: a systematic review of research].” Psycho-onchologie, 5 (3): 173–190. doi: 10.1007/s11839‑011‑0328‑4
    https://doi.org/10.1007/s11839-011-0328-4 [Google Scholar]
  27. Bower, Amanda B. , and Valerie A. Taylor
    2003 “Increasing Intention to Comply with Pharmaceutical Product Instructions: An Exploratory Study Investigating the Roles of Frame and Plain Language.” Journal of Health Communication8: 145–156. doi: 10.1080/10810730305693
    https://doi.org/10.1080/10810730305693 [Google Scholar]
  28. Bowker, Judith
    1996 “Cancer, Individual Process, and Control: A Case Study in Metaphor Analysis.” Health Communication8: 91–104. doi: 10.1207/s15327027hc0801_5
    https://doi.org/10.1207/s15327027hc0801_5 [Google Scholar]
  29. Boylstein, Craig , Maude Rittman , and Ramon Hinojosa
    2007 “Metaphor Shifts in Stroke Recovery.” Health Communication21: 279–287. doi: 10.1080/10410230701314945
    https://doi.org/10.1080/10410230701314945 [Google Scholar]
  30. Breheny, Mary , and Christine Stephens
    2010 “Youth or Disadvantage? The Construction of Teenage Mothers in Medical Journals.” Culture, Health and Sexuality12: 307–322. doi: 10.1080/13691050903513234
    https://doi.org/10.1080/13691050903513234 [Google Scholar]
  31. Brislin, Richard W
    1986 “The Wording and Translation of Research Instruments.” InField Methods in Cross-cultural Research, ed. by Walter J. Lonner , and John W. Berry , 137–164. Newbury Park, CA: Sage.
    [Google Scholar]
  32. Burgoon, Michael , Roxanne Parrot , Judeee K. Burgoon , Thomas Birk , Michael Pfau , and Ray Coker
    1990 “Primary Care Physicians’ Selection of Verbal Compliance-gaining Strategies.” Health Communication2 (1): 13–27. doi: 10.1207/s15327027hc0201_2
    https://doi.org/10.1207/s15327027hc0201_2 [Google Scholar]
  33. Bury, Mike
    2001 “Illness Narratives: Fact or Fiction?” Sociology of Health and Illness23 (3): 263–285. doi: 10.1111/1467‑9566.00252
    https://doi.org/10.1111/1467-9566.00252 [Google Scholar]
  34. Bute, Jennifer J
    2009 “Nobody Thinks Twice About Asking”: Women with a Fertility Problem and Requests for Information.” Health Communication, 24 (8): 752–763. doi: 10.1080/10410230903265920
    https://doi.org/10.1080/10410230903265920 [Google Scholar]
  35. Campbell, Robert J. , and David A. Nolfi
    2005 “Teaching Elderly Adults to Use the Internet to Access Health Care Information: Before-after Study.” Journal of Medical Research7 (2): e19.
    [Google Scholar]
  36. Camus, Julia T. Williams
    2009 “Metaphors of Cancer in Scientific Popularization Articles in the British Press.” Discourse Studies11: 465–495. doi: 10.1177/1461445609105220
    https://doi.org/10.1177/1461445609105220 [Google Scholar]
  37. Capps, Lisa , and Elinor Ochs
    1995Constructing Panic: The Discourse of Agoraphobia. Cambridge, MA: Harvard University Press.
    [Google Scholar]
  38. Cascade, Elisa , Murtuza Bharmal , Stewart Rosen , and Rose C. Plummer
    2010 “Patient Preferences for Adherence Enhancing Tools.” Journal of Communication in Healthcare3 (3–4): 266–278. doi: 10.1179/175380710X12870623776315
    https://doi.org/10.1179/175380710X12870623776315 [Google Scholar]
  39. Castor, Theresa , and François Cooren
    2006 “Organizations as Hybrid Forms of Life: The Implications of the Selection of Agency in Problem Formulation.” Management Communication Quarterly19: 570–600. doi: 10.1177/0893318905284764
    https://doi.org/10.1177/0893318905284764 [Google Scholar]
  40. Centers for Disease Control and Prevention
    2011 “National Diabetes Fact Sheet: National Estimates and General Information on Diabetes and Prediabetes in the United States, 2011.” www.cdc.gov/diabetes/pubs/pdf/ndfs_2011.pdf.
  41. 2013 “Prevalence of Diabetes among Hispanics in Six U.S. Geographic Locations.” www.cdc.gov/diabetes/pubs/pdf/hispanic.pdf.
  42. Chambers, Tod
    1996 “From the Ethicist’s Point of View: The Literary Nature of Ethical Inquiry.” Hastings Center Report, January/February; 25–33. doi: 10.2307/3527527
    https://doi.org/10.2307/3527527 [Google Scholar]
  43. Charmaz, Kathy
    1991Good Days, Bad Days: The Self in Chronic Illness and Time. New Brunswick, NJ: Rutgers University Press.
    [Google Scholar]
  44. 2006Constructing Grounded Theory: A Practical Guide through Qualitative Analysis. London: Sage.
    [Google Scholar]
  45. Charmaz, Kathy , and Virginia Olesen
    1997 “Ethnographic Research in Medical Sociology: Its Foci and Distinctive Contributions.” Sociological Methods and Research25: 452–494. doi: 10.1177/0049124197025004004
    https://doi.org/10.1177/0049124197025004004 [Google Scholar]
  46. Charon, Rita
    1993 “Reconstructing Illness: Studies in Pathography (Review).” Annals of Internal Medicine120: 895. doi: 10.7326/0003‑4819‑120‑10‑199405150‑00025
    https://doi.org/10.7326/0003-4819-120-10-199405150-00025 [Google Scholar]
  47. 2001 “Narrative Medicine: Form, Function, and Ethics.” Annals of Internal Medicine134: 83-7. doi: 10.7326/0003‑4819‑134‑1‑200101020‑00024
    https://doi.org/10.7326/0003-4819-134-1-200101020-00024 [Google Scholar]
  48. 2006aNarrative Medicine: Honoring the Stories of Illness. New York: Oxford University Press.
    [Google Scholar]
  49. 2006b “The self-telling Body.” Narrative Inquiry16: 191–200. doi: 10.1075/ni.16.1.24cha
    https://doi.org/10.1075/ni.16.1.24cha [Google Scholar]
  50. 2009 “The Polis of a Discursive Narrative Medicine.” Journal of Applied Communication Research37: 196–201. doi: 10.1080/00909880902792222
    https://doi.org/10.1080/00909880902792222 [Google Scholar]
  51. Chen, Gilad , Stanley M. Gully , and Dov Eden
    2001 “Validation of a New General Self-efficacy Scale.” Organizational Research Methods4: 62–83. doi: 10.1177/109442810141004
    https://doi.org/10.1177/109442810141004 [Google Scholar]
  52. 2007 “A Corpus-based Lexical Study on Frequency and Distribution of Coxhead’s AWL Word Families in Medical Research Articles (RAs).” English for Specific Purposes26: 502–514. doi: 10.1016/j.esp.2007.04.003
    https://doi.org/10.1016/j.esp.2007.04.003 [Google Scholar]
  53. Chen, Qi , and Guang-chun Ge
    2007 “A Corpus-based Lexical Study on Frequency and Distribution of Coxhead’s AWL Word Families in Medical Research Articles (RAs).” English for Specific Purposes26: 502–514. doi: 10.1016/j.esp.2007.04.003
    https://doi.org/10.1016/j.esp.2007.04.003 [Google Scholar]
  54. Cheong, Pauline Hope
    2007 “Health Communication Resources for Uninsured and Insured Hispanics.” Health Communication21: 153–163. doi: 10.1080/10410230701307188
    https://doi.org/10.1080/10410230701307188 [Google Scholar]
  55. Chew, Lisa D. , Katharine A. Bradley , and Edward J. Boyko
    2004 “Brief Questions to Identify Patients with Inadequate Health Literacy.” Family Medicine36 (8): 588–594.
    [Google Scholar]
  56. Clark, Charles M. , Ulla Connor , Kathryn Lauten , Robert Mac Neill , and Robert Sandy
    2012 “A Linguistic Approach to Improving Self-care and Compliance.” Journal for Patient Compliance2 (4): 20–22.
    [Google Scholar]
  57. Clark, Noreen , Marshall Becker , Nancy Janz , Kate Lorig , William Rakowski , and Lynda Anderson
    1991 “Self-management of Chronic Disease by Older Adults: A Review and Questions for Research.” Journal of Aging and Health3: 3–27. doi: 10.1177/089826439100300101
    https://doi.org/10.1177/089826439100300101 [Google Scholar]
  58. Clerehan, Rosemary , Rachelle Buchbinder , and Jane Moodie
    2005 “A Linguistic Framework for Assessing the Quality of Written Patient Information: Its Use in Assessing Methotrexate Information for Rheumatoid Arthritis.” Health Education Research20: 334–344. doi: 10.1093/her/cyg123
    https://doi.org/10.1093/her/cyg123 [Google Scholar]
  59. Coletti, Daniel J. , Elizabeth Pappadopulos , Nikki J. Katsiotas , Alison Berest , Peter S. Jensen , and Vivian Kafantaris
    2012 “Parent Perspectives on the Decision to Initiate Medication Treatment of Attention-deficit/Hyperactivity Disorder.” Journal of Child and Adolescent Psychopharmacology22: 226–237. doi: 10.1089/cap.2011.0090
    https://doi.org/10.1089/cap.2011.0090 [Google Scholar]
  60. Committee on Communication for Behavior Change in the 21st Century: Improving the Health of Diverse Populations, Board on Nueroscience and Behavioral Health
    2002Speaking of Health: Assessing Health Communication Strategies for Diverse Populations. www.nap.edu/catalog/10018.html.
    [Google Scholar]
  61. Condit, Celeste M. , and Deirdre M. Condit
    2001 “Blueprints and Recipes: Gendered Metaphors for Genetic Medicine.” Journal of Medical Humanities22: 29–39. doi: 10.1023/A:1026634010579
    https://doi.org/10.1023/A:1026634010579 [Google Scholar]
  62. Congressional Budget Office
    2004 “An Analysis of the Literature on Disease Management Programs.” www.cbo.gov/sites/default/files/cbofiles/ftpdocs/59xx/doc5909/10-13-diseasemngmnt.pdf
  63. Connor, Ulla
    2011Intercultural Rhetoric in the Writing Classroom. Ann Arbor: University of Michigan Press. doi: 10.3998/mpub.3488851
    https://doi.org/10.3998/mpub.3488851 [Google Scholar]
  64. Connor, Ulla , Marta Antón , Elizabeth Goering , Kathryn Lauten , Amir Hayat , Paris Roach , and Stephanie Balunda
    2012 “Listening to Patients’ Voices: Linguistic Indicators Related to Diabetes Self-management.” Communication and Medicine9: 1–12.
    [Google Scholar]
  65. Connor, Ulla , Elizabeth Goering , Marianne Matthias , and Robert Mac Neill
    2010 “Information Use and Treatment Adherence among Patients with Diabetes.” InEnglish for Professional and Academic Purposes, ed. by Miguel Ruiz-Garrido , Juan Carlos Palmer-Silveira , and Immaculada Fornanet-Gomez , 89–104. Amsterdam/New York: Rodopi.
    [Google Scholar]
  66. Connor, Ulla , Miguel F. Ruiz-Garrido , William Rozycki , Elizabeth Goering , Eleanor D. Kinney , and Julia M. Koehler
    2008 “Patient-directed Medicine Labeling: Text Differences between the United States and Spain.” Communication and Medicine5 (2): 117–132. doi: 10.1558/cam.v5i2.117
    https://doi.org/10.1558/cam.v5i2.117 [Google Scholar]
  67. Conway, Kathlyn
    2007Illness and the Limits of Expression. Ann Arbor, MI: University of Michigan Press.
    [Google Scholar]
  68. Davidson, Roger
    2001 “‘This Pernicious Delusion’: Law, Medicine, and Child Sexual Abuse in Early-Twentieth-Century Scotland.” Journal of the History of Sexuality10: 62–77. doi: 10.1353/sex.2001.0006
    https://doi.org/10.1353/sex.2001.0006 [Google Scholar]
  69. Davis, Boyd H. , Charlene Pope , Peyton R. Mason , Gayenell Magwood , and Carolyn M. Jenkins
    2011 "‘It's a Wild Thing Waiting to Get Me’: Stance Analysis of African Americans with Diabetes.” The Diabetes Educator37 (3): 409–418. doi: 10.1177/0145721711404439
    https://doi.org/10.1177/0145721711404439 [Google Scholar]
  70. Davis, Terry C. , Michael S. Wolf , Pat F. Bass , Jason A. Thompson , Hugh H. Tilson , Marolee Neuberger , and Ruth M. Parker
    2006 “Literacy and Misunderstanding Prescription Drug Labels.” Annals of Internal Medicine145: 887–894. doi: 10.7326/0003‑4819‑145‑12‑200612190‑00144
    https://doi.org/10.7326/0003-4819-145-12-200612190-00144 [Google Scholar]
  71. Daykin, Anne R. , and Peter G. Moffatt
    2002 “Analyzing Ordered Responses: A Review of the Ordered Probit Model.” Understanding Statistics1: 157–166. doi: 10.1207/S15328031US0103_02
    https://doi.org/10.1207/S15328031US0103_02 [Google Scholar]
  72. Deetz, S.A
    1984 “Metaphor Analysis.” InMethods of Intercultural Communication Research, ed. by William B. Gudykunst , and Young Yun Kim , 215–228. Beverly Hills, CA: Sage Publications.
    [Google Scholar]
  73. Denzin, Norman K. , and Yvonna S. Lincoln
    (eds.) 2008Strategies of Qualitative Inquiry. 3rd ed. Thousand Oaks, CA: Sage Publications.
    [Google Scholar]
  74. DeWalt, Darren A. , Nancy D. Berkman , Stacey Sheridan , Kathleen N. Lohr , and Michael P. Pignone
    2004 “Literacy and Health Outcomes: A Systematic Review of the Literature.” Journal of General Internal Medicine19: 1228–1239. doi: 10.1111/j.1525‑1497.2004.40153.x
    https://doi.org/10.1111/j.1525-1497.2004.40153.x [Google Scholar]
  75. DeWalt, Darren A. , Terry C. Davis , Andrea S. Wallace , Hilary K. Seligman , Betsy Bryant-Shilliday , Connie L. Arnold , Janet Freburger , and Dean Schillinger
    2009 “Goal Setting in Diabetes Self-management: Taking the Baby Steps to Success.” Patient Education and Counseling77 (2): 218–223. doi: 10.1016/j.pec.2009.03.012
    https://doi.org/10.1016/j.pec.2009.03.012 [Google Scholar]
  76. Diedrich, Lisa
    2007Treatments: Language, Politics, and the Culture of Illness. Minneapolis, MN: University of Minnesota Press.
    [Google Scholar]
  77. Diekema, Douglas S
    1989 “Metaphors, Medicine, and Morals.” Soundings72 (1): 17–26.
    [Google Scholar]
  78. Doak, Cecilia Conrath , Leonard G. Doak , and Jane H. Root
    1996Teaching Patients with Low Literacy Skills. 2nd ed. Philadelphia, PA: Lippincott.
    [Google Scholar]
  79. Domino, George , Amanda Fragoso , and Hector Moreno
    1991 “Cross-cultural Investigations of the Imagery of Cancer in Mexican Nationals.” Hispanic Journal of Behavioral Sciences13: 422–435. doi: 10.1177/07399863910134006
    https://doi.org/10.1177/07399863910134006 [Google Scholar]
  80. Donnelly, William.J
    1986 “Medical Language as Symptom: Doctor Talk in Teaching Hospitals.” Perspectives in Biology and Medicine30: 81–94. doi: 10.1353/pbm.1986.0089
    https://doi.org/10.1353/pbm.1986.0089 [Google Scholar]
  81. Donovan, Erin E. , Laura E. Miller , and Daena J. Goldsmith
    2014 “Tell Me about a Time When…”: Studying Health Communication Through In-depth Interviews.” InResearch Methods in Health Communication: Principles and Application, ed. by Bryan B. Whaley , 21–40. New York, NY: Routledge.
    [Google Scholar]
  82. Dörnyei, Zoltán
    2007Research Methods in Applied Linguistics: Quantitative, Qualitative, and Mixed Methodologies. Oxford: Oxford University Press.
    [Google Scholar]
  83. van Dulmen, Sandra , Emmy Sluijs , Liset van Dijk , Denise de Ridder , Rob Heerdink , and Jozien Bensing
    2007 “Patient Adherence to Medical Treatment: A Review of Reviews.” BMC Health Services Research7: 55–67. doi: 10.1186/1472‑6963‑7‑55
    https://doi.org/10.1186/1472-6963-7-55 [Google Scholar]
  84. 2008 “Furthering Patient Adherence: A Position Paper of the International Expert Forum on Patient Adherence Based on an Internet Forum Discussion.” BMC Health Services Research8: 47. doi: 10.1186/1472‑6963‑8‑47
    https://doi.org/10.1186/1472-6963-8-47 [Google Scholar]
  85. Dunbar, Jacqueline
    1998 “Predictors of Patient Adherence: Patient Characteristics.” InThe Handbook of Health Behavior Change, ed. by Sally A. Shumaker , Eleanor B. Schron , Judith K. Ockene , and Wendy L. McBee , 348–360. New York: Springer.
    [Google Scholar]
  86. Dunbar-Jacob, Jacqueline , and Elizabeth Schlenk
    2001 “Patient Adherence to Treatment Regimen.” InHandbook of Health Psychology, ed. by Andrew Baum , Tracey A. Reveson , and Jerome E. Singer , 571–580. Mahwah, NJ: Lawrence Erlbaum.
    [Google Scholar]
  87. Duranti, Alessandro
    2004 “Agency in Language.” InA Companion to Linguistic Anthropology, ed. by Alessandro Duranti , 451–473. Malden, MA: Blackwell.
    [Google Scholar]
  88. Edwards, Michelle , Myfanwy Davies , and Adrian Edwards
    2009 “What Are the External Influences on Information Exchange and Shared Decision-making in Healthcare Consultations: A Meta-synthesis of the Literature.” Patient Education and Counseling75: 37–52. doi: 10.1016/j.pec.2008.09.025
    https://doi.org/10.1016/j.pec.2008.09.025 [Google Scholar]
  89. Edwards, Susan
    2005Fluent Aphasia. Cambridge: Cambridge University Press. doi: 10.1017/CBO9780511486548
    https://doi.org/10.1017/CBO9780511486548 [Google Scholar]
  90. Engeström, Yrjö
    1987Learning by Expanding. An Activity-theoretical Approach to Developmental Research. Helsinki: Orienta-Konsultit.
    [Google Scholar]
  91. 1999 “Activity Theory and Individual and Social Transformation.” InPerspectives on Activity Theory, ed. by Yrjö Engeström , Reijo Miettinen , and Raija-Leena Purnamäki , 19–38. Cambridge: Cambridge University Press. doi: 10.1017/CBO9780511812774.003
    https://doi.org/10.1017/CBO9780511812774.003 [Google Scholar]
  92. 2000 “Activity Theory as a Framework for Analyzing and Redesigning Work.” Ergonomics43 (7): 960–974. doi: 10.1080/001401300409143
    https://doi.org/10.1080/001401300409143 [Google Scholar]
  93. 2001 “Expansive Learning at Work: Toward an Activity Theoretical Reconceptualization.” Journal of Education and Work14 (1): 133–155. doi: 10.1080/13639080020028747
    https://doi.org/10.1080/13639080020028747 [Google Scholar]
  94. Erdem, Erkan , and Holly Korda
    2014 “Self-management Program Participation by Older Adults with Diabetes.” Family Community Health37: 134–146. doi: 10.1097/FCH.0000000000000025
    https://doi.org/10.1097/FCH.0000000000000025 [Google Scholar]
  95. Erickson, Steven R. , John H. Coombs , Duane M. Kirking , and Anita R. Azimi
    2001 “Compliance from Self-reported versus Pharmacy Claims Data with Metered-dose Inhalers.” The Annals of Pharmacotherapy35: 997–1003. doi: 10.1345/aph.10379
    https://doi.org/10.1345/aph.10379 [Google Scholar]
  96. Evans, Maggie A. , Ali Shaw , and Debbie Sharp
    2012 “Integrity in Patients’ Stories: ‘Meaning-making’ through Narrative in Supportive Cancer Care.” European Journal of Integrative Medicine4: 11–18. doi: 10.1016/j.eujim.2011.12.005
    https://doi.org/10.1016/j.eujim.2011.12.005 [Google Scholar]
  97. Falk-Krzesinski, Holly J. , Katy Börner , Noshir Contractor , Stephen M. Fiore , Kara L. Hall , Joann Keyton , Bonnie Spring , Daniel Stokols , William Trochim , and Brian Uzzi
    2010 “Advancing the Science of Team Science.” Clinical and Translational Science3 (5): 263–266. doi: 10.1111/j.1752‑8062.2010.00223.x
    https://doi.org/10.1111/j.1752-8062.2010.00223.x [Google Scholar]
  98. Farin, Erik , Lukas Gramm , and Desiree Kosiol
    2011 “Development of a Questionnaire to Assess Communication Preferences of Patients with Chronic Illness.” Patient Education and Counseling82: 81-88. doi: 10.1016/j.pec.2010.02.011
    https://doi.org/10.1016/j.pec.2010.02.011 [Google Scholar]
  99. Ferguson, Gibson
    2001 “If You Pop Over There: A Corpus-based Study of Conditionals in Medical Discourse.” English for Specific Purposes20: 61–82. doi: 10.1016/S0889‑4906(99)00027‑7
    https://doi.org/10.1016/S0889-4906(99)00027-7 [Google Scholar]
  100. Fernandez, Senaida , William Chaplin , Antoinette M. Schoenthaler , and Gbenga Ogedegbe
    2008 “Revision and Validation of the Medication Adherence Self-efficacy Scale (MASES) in Hypertensive African Americans.” Journal of Behavioral Medicine31: 453–462. doi: 10.1007/s10865‑008‑9170‑7
    https://doi.org/10.1007/s10865-008-9170-7 [Google Scholar]
  101. Fisher, Edwin B. , Carolyn T. Thorpe , Brenda McEvoy DeVellis , and Robert F. DeVellis
    2007 “Healthy Coping, Negative Emotions, and Diabetes Management: A Systematic Review and Appraisal.” The Diabetes Educator33 (6): 1080–1103. doi: 10.1177/0145721707309808
    https://doi.org/10.1177/0145721707309808 [Google Scholar]
  102. Fitzgerald, James T. , Martha M. Funnell , George E. Hess , Patricia A. Barr , Robert M. Anderson , Roland G. Hiss , and Wayne K. Davis
    1998 “The Reliability and Validity of a Brief Diabetes Knowledge Test.” Diabetes Care21 (5): 706–710. doi: 10.2337/diacare.21.5.706
    https://doi.org/10.2337/diacare.21.5.706 [Google Scholar]
  103. Fleischman, Suzanne
    2001 “Language and Medicine.” InThe Handbook of Discourse Analysis, ed. by Deborah Schiffrin , Deborah Tannen , and Heidi E. Hamilton , 470–502. Malden, MA: Blackwell.
    [Google Scholar]
  104. Fletcher, Jason M. , and Michael R. Richards
    2012 “Diabetes’s ‘Health Shock’ to Schooling and Earnings: Increased Dropout Rates and Lower Wages and Employment in Young Adults.” Health Affairs31 (1): 27–34. doi: 10.1377/hlthaff.2011.0862
    https://doi.org/10.1377/hlthaff.2011.0862 [Google Scholar]
  105. Forjuoh, Samuel N. , Marcia G. Ory , Luohua Jiang , Ann M. Vuong , and Jane N. Bolin
    2014 “Impact of Chronic Disease Self-management Programs on Type 2 Diabetes Management in Primary Care.” World Journal of Diabetes5: 407–414. doi: 10.4239/wjd.v5.i3.407
    https://doi.org/10.4239/wjd.v5.i3.407 [Google Scholar]
  106. Frank, Arthur W
    1996The Wounded Storyteller: Body, Illness, and Ethics. Chicago, IL: University of Chicago Press.
    [Google Scholar]
  107. 1997 “Illness as Moral Occasion: Restoring Agency to Ill People.” Health1: 131–48.10.1177/136345939700100201
    https://doi.org/10.1177/136345939700100201 [Google Scholar]
  108. 2006 “Health Stories as Connectors and Subjectifiers.” Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine10: 421–440. doi: 10.1177/1363459306067312
    https://doi.org/10.1177/1363459306067312 [Google Scholar]
  109. 2007 “Five Dramas of Illness.” Perspectives in Biology and Medicine50: 379–394. doi: 10.1353/pbm.2007.0027
    https://doi.org/10.1353/pbm.2007.0027 [Google Scholar]
  110. 2009 “Tricksters and Truthtellers: Narrative Illness in an Age of Authenticity and Appropriation.” Literature, Arts, and Medicine28: 186–199.
    [Google Scholar]
  111. 2013 “From Sick Role to Practices of Health and Illness.” Medical Education47: 18–25. doi: 10.1111/j.1365‑2923.2012.04298.x
    https://doi.org/10.1111/j.1365-2923.2012.04298.x [Google Scholar]
  112. Frankel, Richard M. , and Howard B. Beckman
    1989 “Conversation and Compliance with Medical Recommendations: An Application of Micro-analysis in Medicine.” Rethinking Communication2: 60–74.
    [Google Scholar]
  113. Fullagar, Simone , and Wendy O’Brien
    2012 “Immobility, Battles, and the Journey of Feeling Alive: Women’s Metaphors of Self-transformation through Depression and Recovery.” Qualitative Health Research22: 1063–1072. doi: 10.1177/1049732312443738
    https://doi.org/10.1177/1049732312443738 [Google Scholar]
  114. Gadkari, Abhijit S. , and Colleen A. McHorney
    2012 “Unintentional Non-adherence to Chronic Prescription Medications: How Unintentional is it Really?” BMC Health Services Research12: 98. doi: 10.1186/1472‑6963‑12‑98
    https://doi.org/10.1186/1472-6963-12-98 [Google Scholar]
  115. Gatti, Margaret E. , Kara L. Jacobson , Julie A. Gazmararian , Brian Schmotzer , and Sunil Kripalani
    2009 “Relationships between Beliefs about Medication and Adherence.” American Journal of Health-System Pharmacy66 (7): 657–664. doi: 10.2146/ajhp080064
    https://doi.org/10.2146/ajhp080064 [Google Scholar]
  116. Gazmararian, Julie A. , David W. Baker , Mark V. Williams , Ruth M. Parker , Tracy L. Scott , Diane C. Green , S. Nicole Fehrenbach , Junling Ren , and Jeffrey P. Koplan
    1999 “Health Literacy among Medicare Enrollees in a Managed Care Organization.” The Journal of the American Medical Association281: 545–551. doi: 10.1001/jama.281.6.545
    https://doi.org/10.1001/jama.281.6.545 [Google Scholar]
  117. Gazmararian, Julie A. , James W. Curran , Ruth M. Parker , Jay M. Bernhardt , and Barbara A. DeBuono
    2005 “Public Health Literacy in America: An Ethical Imperative.” American Journal of Preventive Medicine28: 317–322. doi: 10.1016/j.amepre.2004.11.004
    https://doi.org/10.1016/j.amepre.2004.11.004 [Google Scholar]
  118. Gehi, Anil K. , Sadia Ali , Beeya Na , and Mary A. Whooley
    2007 “Self-reported Medication Adherence and Cardiovascular Events in Patients with Stable Coronary Heart Disease. The Heart and Soul Study.” Archives of Internal Medicine167: 1798–1803. doi: 10.1001/archinte.167.16.1798
    https://doi.org/10.1001/archinte.167.16.1798 [Google Scholar]
  119. Gibbs, Jr, Raymond W. , and Heather Franks
    2002 “Embodied Metaphor in Women’s Narratives about their Experiences with Cancer.” Health Communication14: 139–165. doi: 10.1207/S15327027HC1402_1
    https://doi.org/10.1207/S15327027HC1402_1 [Google Scholar]
  120. Gibson, William J. , and Andrew Brown
    2009Working with Qualitative Data: An Integrated Guide. Los Angeles: Sage. doi: 10.4135/9780857029041
    https://doi.org/10.4135/9780857029041 [Google Scholar]
  121. Glaser, Barney G
    2005The Grounded Theory Perspective: 3. Theoretical Coding. Mill Valley, CA: Sociology Press.
    [Google Scholar]
  122. Glasgow, Russell E. , Deborah J. Toobert , and Cynthia D. Gillette
    2001 “Psychosocial Barriers to Diabetes Self-management and Quality of Life.” Diabetes Spectrum14: 33–41. doi: 10.2337/diaspect.14.1.33
    https://doi.org/10.2337/diaspect.14.1.33 [Google Scholar]
  123. Glintborg, Bente , Peter René Hillestrøm , Lenette Holm Olsen , Kim Peder Dalhoff , and Henrik Enghusen Poulsen
    2007 “Are Patients Reliable when Self-reporting Medication Use? Validation of Structured Drug Interviews and Home Visits by Drug Analysis and Prescription Data in Acutely Hospitalized Patients.” Journal of Clinical Pharmacology47: 1440–1449. doi: 10.1177/0091270007307243
    https://doi.org/10.1177/0091270007307243 [Google Scholar]
  124. Goering, Elizabeth M. , and Marianne S. Matthias
    2010 Coping with Chronic Illness: Information Use and Treatment Adherence among People with Diabetes. Communication and Medicine7: 127–138.
    [Google Scholar]
  125. Goldsmith, Daena J. , and Kelsey Domann-Scholz
    2013 “The Meanings of “Open Communication” Among Couples Coping with a Cardiac Event.” Journal of Communication63 (2): 266–286. doi: 10.1111/jcom.12021
    https://doi.org/10.1111/jcom.12021 [Google Scholar]
  126. Golin, Carol E. , Honghu Liu , Ron D. Hays , Loren G. Miller , C. Keith Beck , Jeanette Ickovics , Andrew H. Kaplan , and Neil S. Wenger
    2002 “A Prospective Study of Predictors of Adherence to Combination Antiretroviral Medication.” Journal of General Internal Medicine17 (10): 756–765. doi: 10.1046/j.1525‑1497.2002.11214.x
    https://doi.org/10.1046/j.1525-1497.2002.11214.x [Google Scholar]
  127. Goodwin, Charles
    (ed) 2003Conversation and Brain Damage. New York, NY: Oxford University Press.
    [Google Scholar]
  128. Gordon, Daryl , Hitomi Yoshida , Nancy Hikoyeda , and Debra David
    2004Patient Listening: Health Communication Needs of Older Immigrants. Philadelphia, PA: Temple University Center for Intergenerational Learning.
    [Google Scholar]
  129. Greenberg, Elizabeth , Ying Jin , and Sheida White
    20072003 National Assessment of Adult Literacy: Public-use Data File User’s Guide (NCES 2007-464). Washington, DC: U.S. Department of Education National Center for Education Statistics.
    [Google Scholar]
  130. Greenhalgh, Trisha , and Brian Hurtwitz
    1999 “Narrative Based Medicine. Why Study Narrative?” British Medical Journal318: 48–50. doi: 10.1136/bmj.318.7175.48
    https://doi.org/10.1136/bmj.318.7175.48 [Google Scholar]
  131. Greig, Gail , Vikki A. Entwistle , and Nic Beech
    2012 “Addressing Complex Healthcare Problems in Diverse Settings: Insights from Activity Theory.” Social Science and Medicine74 (3): 305–312. doi: 10.1016/j.socscimed.2011.02.006
    https://doi.org/10.1016/j.socscimed.2011.02.006 [Google Scholar]
  132. Gwyn, Richard
    2002Communicating Health and Illness. London: Sage.
    [Google Scholar]
  133. Hadjistavropoulos, Heather , and Joanne Shymkiw
    2007 “Predicting Readiness to Self-manage Pain.” The Clinical Journal of Pain23: 259–266. doi: 10.1097/AJP.0b013e31802f67f3
    https://doi.org/10.1097/AJP.0b013e31802f67f3 [Google Scholar]
  134. Hagedoorn, M. , J.C. Keers , T.P. Links , J. Bouma , J.C. Ter Maaten , and R. Sanderman
    2006 “Improving Self-management in Insulin-treated Adults Participating in Diabetes Education: The Role of Overprotection by the Partner.” Diabetic Medicine23: 271–277. doi: 10.1111/j.1464‑5491.2006.01794.x
    https://doi.org/10.1111/j.1464-5491.2006.01794.x [Google Scholar]
  135. Hamilton, Heidi E
    1994Conversations with an Alzheimer’s Patient: An Interactional Sociolinguistic Study. Cambridge: Cambridge University Press. doi: 10.1017/CBO9780511627774
    https://doi.org/10.1017/CBO9780511627774 [Google Scholar]
  136. 2001 “Patients’ Voices in the Medical World: An Exploration of Accounts of Noncompliance.” InLinguistics, Language, and the Real World: Discourse and Beyond, ed. by Deborah Tannen , and James E. Alatis , 147–165. Washington, DC: Georgetown University Press.
    [Google Scholar]
  137. 2008 “Language and Dementia: Sociolinguistic Aspects.” Annual Review of Applied Linguistics28: 91–110. doi: 10.1017/S0267190508080069
    https://doi.org/10.1017/S0267190508080069 [Google Scholar]
  138. Hamilton, Heidi E. , and Wen-ying Silvia Chou
    2014The Routledge Handbook of Language and Health Communication. New York, NY: Routledge.
    [Google Scholar]
  139. Harrington, Kristine J
    2012 “The Use of Metaphor in Discourse about Cancer: A Review of the Literature.” Clinical Journal of Oncology Nursing16: 408–412. doi: 10.1188/12.CJON.408‑412
    https://doi.org/10.1188/12.CJON.408-412 [Google Scholar]
  140. Hawkins, Anne Hunsaker
    1993Reconstructing Illness: Studies in Pathography. West Lafayette, IN: Purdue University Press.
    [Google Scholar]
  141. Hawkins, Robert P. , Matthew Kreuter , Kenneth Resnicow , Martin Fishbein , and Arie Dijkstra
    2008 “Understanding Tailoring in Communication about Health.” Health Education Research23 (3): 454–466. doi: 10.1093/her/cyn004
    https://doi.org/10.1093/her/cyn004 [Google Scholar]
  142. Haynes, R. Brian
    1979 “Determinants of Compliance: The Disease and the Mechanics of Treatment.” InCompliance in Health Care, ed. by R. Brian Haynes , D. Wayne Taylor , and David L. Sackett , 49–62. Baltimore: Johns Hopkins University Press.
    [Google Scholar]
  143. Helduser, Janet W. , Jane N. Bolin , Ann M. Vuong , Darcy M. Moudouni , Dawn S. Begaye , John C. Huber , Marcia G. Ory , and Samuel N. Forjuoh
    2013 “Factors Associated with Successful Completion of a Chronic Disease Self-management Program by Adults with Type 2 Diabetes.” Family Community Health36: 147–157. doi: 10.1097/FCH.0b013e318282b3d1
    https://doi.org/10.1097/FCH.0b013e318282b3d1 [Google Scholar]
  144. Heritage, John , and Douglas W. Maynard
    2006Communication in Medical Care: Interaction between Primary Care Physicians and Patients. Cambridge: Cambridge University Press. doi: 10.1017/CBO9780511607172
    https://doi.org/10.1017/CBO9780511607172 [Google Scholar]
  145. Higgins, Christina , and Bonny Norton
    2010Language and HIV/AIDS. Bristol, UK: Multilingual Matters.
    [Google Scholar]
  146. Holliday, Adrian
    1999 “Small Cultures.” Applied Linguistics20: 237–264. doi: 10.1093/applin/20.2.237
    https://doi.org/10.1093/applin/20.2.237 [Google Scholar]
  147. House, Juliane
    2009Translation. London: Oxford University Press.
    [Google Scholar]
  148. Howell, David C
    1997Statistical Methods for Psychology. Belmont, CA: Duxbury Press.
    [Google Scholar]
  149. Hsieh, Elaine
    . “Coping as a Coordinated Activity: Situating Health Literacy and Social Support in the Management of Diabetes.” Paper presented atthe Annual Meeting of the National Communication Association, Chicago, IL, November 2007.
    [Google Scholar]
  150. Hsieh, Elaine , and Eric M. Kramer
    2012 “Medical Interpreters as Tools: Dangers and Challenges in the Utilitarian Approach to Interpreters’ Roles and Functions.” Patient Education and Counseling89 (1): 158–162. doi: 10.1016/j.pec.2012.07.001
    https://doi.org/10.1016/j.pec.2012.07.001 [Google Scholar]
  151. Hu, Wenzhong , Cornelius Lee Grove , and Enping Zhuang
    2010Encountering the Chinese: A Modern Country, an Ancient Culture. Boston: Intercultural Press.
    [Google Scholar]
  152. Hunter, Kathryn Montgomery
    1991Doctors’ Stories: The Narrative Structure of Medicinal Knowledge. Princeton, NJ: Princeton University Press.
    [Google Scholar]
  153. Institute of Medicine
    2004Health Literacy: A Prescription to End Confusion. Washington, DC: National Academic Press.
    [Google Scholar]
  154. International Diabetes Federation
    2010 “Millions Unite for Diabetes Awareness on World Diabetes.” www.idf.org/millions-unite-diabetes-awareness-world-diabetes-day-2010.
  155. Jackson, Kristin M. , and William M.K. Trochim
    2002 “Concept Mapping as an Alternative Approach for the Analysis of Open-ended Survey Responses.” Organizational Research Methods5: 307–336. doi: 10.1177/109442802237114
    https://doi.org/10.1177/109442802237114 [Google Scholar]
  156. Jackson, Lorraine D
    1994 “Maximizing Treatment Adherence among Back-pain Patients: An Experimental Study of the Effects of Physician-related Cues in Written Medical Messages.” Health Communication6 (3): 173–191. doi: 10.1207/s15327027hc0603_1
    https://doi.org/10.1207/s15327027hc0603_1 [Google Scholar]
  157. Jen, Clare Ching
    2008 “SARS Discourse Analysis: Technoscientific Race-Nation-Gender Formations in Public Health Discourse.” PhD diss., University of Maryland. UMI Number: 3341375.
    [Google Scholar]
  158. Jensen, Robin E. , and Abigail Selzer King
    2012 “The Authoritative Metaphor and Social Change: Surgeon General C. Everett Koop’s Direct Mailer, ‘Understanding AIDS’.” Health Communication28: 592–602. doi: 10.1080/10410236.2012.704545
    https://doi.org/10.1080/10410236.2012.704545 [Google Scholar]
  159. Johnson, Diane , and John F. Murray
    1985 “Do Doctors Mean What They Say?” InFair of Speech: The Uses of Euphemism, ed. by Dennis J. Enright , 151–158. Oxford: Oxford University Press.
    [Google Scholar]
  160. Jones, Patricia S. , Jerry W. Lee , Linda R. Phillips , Xinwei E. Zhang , and Karen B. Jaceldo
    2001 “An Adaptation of Brislin’s Translation Model for Cross-cultural Research.” Nursing Research50 (5): 300–304. doi: 10.1097/00006199‑200109000‑00008
    https://doi.org/10.1097/00006199-200109000-00008 [Google Scholar]
  161. Kalichman, Seth , Bineetha Ramachandran , and Sheryl Catz
    1999 “Adherence to Combination Antiretroviral Therapies in HIV Patients of Low Health Literacy.” Journal of General Internal Medicine14 (5): 267–273. doi: 10.1046/j.1525‑1497.1999.00334.x
    https://doi.org/10.1046/j.1525-1497.1999.00334.x [Google Scholar]
  162. Karp, David A
    1996Speaking of Sadness: Depression, Disconnection and the Meanings of Illness. New York, NY: Oxford University Press. doi: 10.1093/med:psych/9780195094862.001.0001
    https://doi.org/10.1093/med:psych/9780195094862.001.0001 [Google Scholar]
  163. Kates, Steven M
    2002 “AIDS and Community-based Organizations: The Marketing of Therapeutic Discourse.” European Journal of Marketing36: 621–641. doi: 10.1108/03090560210422916
    https://doi.org/10.1108/03090560210422916 [Google Scholar]
  164. Kavanagh, D.J. , S. Gooley , and P.H. Wilson
    1993 “Prediction of Adherence and Control in Diabetes.” Journal of Behavioral Medicine16: 509–522. doi: 10.1007/BF00844820
    https://doi.org/10.1007/BF00844820 [Google Scholar]
  165. Keeling, Melanie , Jacki Bambrough , and Jane Simpson
    2012 “Depression, Anxiety and Positive Affect in People Diagnosed with Low-grade Tumours: The Role of Illness Perceptions.” Psycho-oncology22 (6): 1421–1427. doi: 10.1002/pon.3158
    https://doi.org/10.1002/pon.3158 [Google Scholar]
  166. Keller, Punam Anand , and Lauren Goldberg Block
    1996 “Increasing the Persuasiveness of Fear Appeals: The Effect of Arousal and Elaboration.” Journal of Consumer Research22: 448–459. doi: 10.1086/209461
    https://doi.org/10.1086/209461 [Google Scholar]
  167. Kickbusch, Ilona
    . “Improving Health Literacy in the European Union: Towards a Europe of Informed and Active Health Citizens.” Paper presented atthe 7th European Health Forum Gastein, Bad Gastein, Austria, October 2004.
    [Google Scholar]
  168. Klein, Julie Thompson
    1990Interdisciplinarity: History, Theory and Practice. Detroit: Wayne State University Press.
    [Google Scholar]
  169. Klingle, Renee Storm , and Michael Burgoon
    1995 “Patient Compliance and Satisfaction with Physician Influence Attempts: A Reinforcement Expectancy Approach to Compliance Gaining over Time.” Communication Research22: 148–187. doi: 10.1177/009365095022002002
    https://doi.org/10.1177/009365095022002002 [Google Scholar]
  170. Knecht, Mirka
    . “Psychological Features Characterizing Oral Health Behavior, Diabetes Self-care Health Status Among IDDM Patients.” PhD diss., Oulu University 2000 URL (herkules.oulu.fi/issn03553221/).
    [Google Scholar]
  171. Korsch, Barbara M. , Ethel K. Gozzi , and Vida Francis
    1968 “Gaps in Doctor-Patient Communication: I. Doctor-Patient Interaction and Patient Satisfaction.” Pediatrics42: 855–871.
    [Google Scholar]
  172. Korsch, Barbara M. , and Vida F. Negrete
    1972 “Doctor-Patient Communication.” Scientific American227: 66–74. doi: 10.1038/scientificamerican0872‑66
    https://doi.org/10.1038/scientificamerican0872-66 [Google Scholar]
  173. Krueger, Kem P. , Bill G. Felkey , and Bruce A. Berger
    2003 “Improving Adherence and Persistence: A Review and Assessment of Interventions and Description of Steps toward a National Adherence Initiative.” Journal of the American Pharmacists Association43 (6): 668–679. doi: 10.1331/154434503322642598
    https://doi.org/10.1331/154434503322642598 [Google Scholar]
  174. Kreuter, Matthew W. , Debra L. Oswald , Fiona C. Bull , and Eddie M. Clark
    2000 “Are Tailored Health Education Materials Always More Effective than Non-tailored Materials?” Health Education Research15 (3): 305–315. doi: 10.1093/her/15.3.305
    https://doi.org/10.1093/her/15.3.305 [Google Scholar]
  175. Kutner, Mark , Elizabeth Greenburg , Ying Jin , and Christine Paulsen
    2006The Health Literacy of America’s Adults: Results from the 2003 National Assessment of Adult Literacy (NCES 2006-483).Washington, DC: National Center for Education Statistics, U.S. Department of Education.
    [Google Scholar]
  176. Kuzel, Anton J
    1999 “Sampling in Qualitative Inquiry.” InDoing Qualitative Research, ed. by Benjamin F. Crabtree , and William L. Miller , 33–45. Thousand Oaks, CA: Sage.
    [Google Scholar]
  177. Lakoff, George , and Mark Johnson
    1980Metaphors We Live By. Chicago: University of Chicago Press.
    [Google Scholar]
  178. Lantolf, James P. , and Steven L. Thorne
    2006Sociocultural Theory and the Genesis of Second Language Development. Oxford: Oxford University Press.
    [Google Scholar]
  179. Lauritzen, Torsten , Knut Borch-Johnsen , and Annelli Sandbæk
    2007 “Is Prevention of Type 2 Diabetes Feasible and Efficient in Primary Care?” Primary Care Diabetes1 (1): 5–11. doi: 10.1016/j.pcd.2006.11.001
    https://doi.org/10.1016/j.pcd.2006.11.001 [Google Scholar]
  180. Lauten, Kathryn. , Ulla Connor , Marta Antón , Stephanie Balunda , Elizabeth Goering , Amir Hayat , and Paris Roach
    . “Intercultural Model of Health Literacy: A Study.” Paper presented atthe Communication, Medicine, and Ethics (COMET) conference, Boston, MA, June 2010.
    [Google Scholar]
  181. Leontiev, Aleksei N
    1978Activity, Consciousness, and Personality. Englewood Cliffs, NJ: Prentice Hall.
    [Google Scholar]
  182. 1981 “The Problem of Activity in Psychology.” InThe Concept of Activity in Soviet Psychology, ed. by James V. Wertsch , 37–71. Armonk, NY: M.E. Sharpe.
    [Google Scholar]
  183. Leontiev, Dmitry A
    2003 “Activity Theory Approach: Vygotsky in the Present.” InVoices within Vygotsky’s Non-classical Psychology: Past, Present, Future, ed. by Dorothy Robbins , and Anna Stetsenko , 45–61. New York, NY: Nova Science Publishers.
    [Google Scholar]
  184. Levin-Zamir, Diane , and Yitzhak Peterburg
    2001 “Health Literacy in Health Systems: Perspectives on Patient Self-management in Israel.” Health Promotion International16: 87–94. doi: 10.1093/heapro/16.1.87
    https://doi.org/10.1093/heapro/16.1.87 [Google Scholar]
  185. Livingston, Gretchen , Susan Minushkin , and D’Vera Cohn
    2008Hispanics and Health Care in the United States: Access, Information and Knowledge. Washington, DC: Pew Hispanic Center.
    [Google Scholar]
  186. Lopez, Mark Hugo
    2009Latinos and Education: Explaining the Attainment Gap. Washington, DC: Pew Hispanic Center.
    [Google Scholar]
  187. Lorig, Kate , Philip L. Ritter , Marcia G. Ory , and Nancy Whitelaw
    2013 “Effectiveness of a Generic Chronic Disease Self-management Program for People with Type 2 Diabetes: A Translation Study.” The Diabetes Educator39: 655–663. doi: 10.1177/0145721713492567
    https://doi.org/10.1177/0145721713492567 [Google Scholar]
  188. Lou, Qingqing , Liaofang Wu , Xia Dai , Meijuan Cao , and Yu Ruan
    2011 “Diabetes Education in Mainland China: A Systematic Review of the Literature.” Patient Education and Counseling85: 336–347. doi: 10.1016/j.pec.2011.01.006
    https://doi.org/10.1016/j.pec.2011.01.006 [Google Scholar]
  189. Luker, Karen A. , Kinta Beaver , Samuel J. Leinster , and R. Glynn Owens
    1996 “Meaning of Illness for Women with Breast Cancer.” Journal of Nursing Scholarship28: 348–352.
    [Google Scholar]
  190. Luszczynska, Aleksandra , and Ralf Schwarzer
    2005 “Multidimensional Health Locus of Control: Comments on the Construct and its Measurement.” Journal of Health Psychology10: 633–642. doi: 10.1177/1359105305055307
    https://doi.org/10.1177/1359105305055307 [Google Scholar]
  191. Macaden, Leah , and Charlotte L. Clarke
    2010 “The Influence of Locus of Control on Risk Perception in Older South Asian People with Type 2 Diabetes in the UK.” Journal of Nursing and Healthcare of Chronic Illness2 (2): 144–152. doi: 10.1111/j.1752‑9824.2010.01054.x
    https://doi.org/10.1111/j.1752-9824.2010.01054.x [Google Scholar]
  192. Maibach, Edward , and Debra A. Murphy
    1995 “Self-efficacy in Health Promotion Research and Practice: Conceptualization and Measurement.” Health Education Research10: 37–50. doi: 10.1093/her/10.1.37
    https://doi.org/10.1093/her/10.1.37 [Google Scholar]
  193. Maibach, Edward W. , Deanne Weber , Holly Massett , Gregory R. Hancock , and Simani Price
    2006 “Understanding Consumers' Health Information Preferences Development and Validation of a Brief Screening Instrument.” Journal of Health Communication: International Perspectives11 (8): 717–736. doi: 10.1080/10810730600934633
    https://doi.org/10.1080/10810730600934633 [Google Scholar]
  194. Marshall, Alicia A. , Sandi W. Smith , and Janet K. McKeon
    1995 “Persuading Low-income Women to Engage in Mammography Screening: Source, Message, and Channel Preferences.” Health Communication7 (4): 283–299. doi: 10.1207/s15327027hc0704_1
    https://doi.org/10.1207/s15327027hc0704_1 [Google Scholar]
  195. Martin, J.R. , and White, P.R.R
    2005The Language of Evaluation: Appraisal in English. New York: Palgrave Macmillian. doi: 10.1057/9780230511910
    https://doi.org/10.1057/9780230511910 [Google Scholar]
  196. Martins, David S
    2005 “Compliance Rhetoric and the Impoverishment of Context.” Communication Theory15: 59–77. doi: 10.1111/j.1468‑2885.2005.tb00326.x
    https://doi.org/10.1111/j.1468-2885.2005.tb00326.x [Google Scholar]
  197. Mayeaux, E.J. Jr , P.W. Murphy , C. Arnold , T.C. Davis , R.H. Jackson , and T. Sentell
    1996 “Improving Patient Education for Patients with Low Literacy Skills.” American Family Physician53: 205–211.
    [Google Scholar]
  198. McCracken, Grant D
    1988The Long Interview. Newbury Park, CA: Sage Publications. doi: 10.4135/9781412986229
    https://doi.org/10.4135/9781412986229 [Google Scholar]
  199. McHorney, Colleen A
    2009 “The Adherence Estimator: A Brief, Proximal Screener for Patient Propensity to Adhere to Prescription Medications for Chronic Disease.” Current Medical Research and Opinions25: 215–238. doi: 10.1185/03007990802619425
    https://doi.org/10.1185/03007990802619425 [Google Scholar]
  200. McPherron, Paul , and Vaidehi Ramanathan
    (eds.) 2012Language, Body and Health. Berlin: Mouton de Gruyter.
    [Google Scholar]
  201. Miller, Laura E
    2012 “Sources of Uncertainty in Cancer Survivorship.” Journal of Cancer Survivorship: Research and Practice6 (4): 431–440. doi: 10.1007/s11764‑012‑0229‑7
    https://doi.org/10.1007/s11764-012-0229-7 [Google Scholar]
  202. Mishler, Elliot George
    1984The Discourse of Medicine. Norwood, NJ: Ablex.
    [Google Scholar]
  203. Moisan, Jocelyn , Michel Gaudet , Jean-Pierre Grégoire , and Rejeanne Bouchard
    2002 “Non-compliance with Drug Treatment and Reading Difficulties with Regard to Prescription Labeling among Seniors.” Gerontology48: 44–51. doi: 10.1159/000048924
    https://doi.org/10.1159/000048924 [Google Scholar]
  204. Morris, L. Stockwell , and R.M. Schulz
    1992 “Patient Compliance: An Overview.” Journal of Clinical Pharmacy and Therapeutics17: 283–295. doi: 10.1111/j.1365‑2710.1992.tb01306.x
    https://doi.org/10.1111/j.1365-2710.1992.tb01306.x [Google Scholar]
  205. 1993 “Medication Compliance: The Patient’s Perspective.” Clinical Therapeutics15 (3): 593–606.
    [Google Scholar]
  206. Morrow, D.G. , V.O. Leirer , J.M. Andrassy , C.M. Hier , and W.E. Menard
    1998 “The Influence of List Format and Category Headers on Age Differences in Understanding Medication Instructions.” Experimental Aging Research24: 231–256. doi: 10.1080/036107398244238
    https://doi.org/10.1080/036107398244238 [Google Scholar]
  207. Mould, Tracy J. , Lindsay G. Oades , and Trevor P. Crowe
    2010 “The Use of Metaphor for Understanding and Managing Psychotic Experiences: A Systematic Review.” Journal of Mental Health19: 282–293. doi: 10.3109/09638231003728091
    https://doi.org/10.3109/09638231003728091 [Google Scholar]
  208. Mungra, Philippa , and Pauline Webber
    2010 “Peer Review Process in Medical Research Publications: Language and Content Comments.” English for Specific Purposes29: 43–53. doi: 10.1016/j.esp.2009.07.002
    https://doi.org/10.1016/j.esp.2009.07.002 [Google Scholar]
  209. Murray, Michael D. , James M. Young , Daniel G. Morrow , Michael Weiner , Wanzhu Tu , Shawn C. Hoke , Daniel O. Clark , et al.
    2004 “Methodology of an Ongoing, Randomized, Controlled Trial to Improve Drug Use for Elderly Patients with Chronic Heart Failure.” The American Journal of Geriatric Pharmacotherapy2 (1): 53–65. doi: 10.1016/S1543‑5946(04)90007‑4
    https://doi.org/10.1016/S1543-5946(04)90007-4 [Google Scholar]
  210. Mursu, Ánja S. , Irmeli Luukkonen , Marika Toivanen , and Mikko Korpela
    2007 “Activity Theory in Information Systems Research and Practice: Theoretical Underpinnings for an Information Systems Development Model.” Information Research12 (3): www.informationr.net/ir/12-3/paper311.html.
    [Google Scholar]
  211. National Assessment of Adult Literacy
  212. National Diabetes Information Clearinghouse
    2008Diabetes Overview: NIH Publication No. 09-3873. Bethesda, MD: US Dept. of Health and Human Services.
    [Google Scholar]
  213. National Institutes of Health, National Cancer Institute, Health Information National Trends Survey
    2009 “Cancer Information-seeking Experiences among Hispanics in the United States.” Hints Briefs12: hints.cancer.gov/docs/HINTS_Brief_12_accessible_021809.pdf.
    [Google Scholar]
  214. Nisbet, Robert A
    1969Social Change and History: Aspects of the Western Theory of Development. London: Oxford University Press.
    [Google Scholar]
  215. Noar, Seth M. , Christina N. Benac , and Melissa S. Harris
    2007 “Does Tailoring Matter? Meta-analytic Review of Tailored Print Health Behavior Change Interventions.” Psychological Bulletin133 (4): 673–693. doi: 10.1037/0033‑2909.133.4.673
    https://doi.org/10.1037/0033-2909.133.4.673 [Google Scholar]
  216. Nutbeam, Don
    2000 “Health Literacy as a Public Health Goal: A Challenge for Contemporary Health Education and Communication Strategies into the 21st Century.” Health Promotion International15: 259–267. doi: 10.1093/heapro/15.3.259
    https://doi.org/10.1093/heapro/15.3.259 [Google Scholar]
  217. O’Hea, Erin L
    2003, “Adherence to Medical Regimens in Low-income Adults with Type 2 Diabetes: The Influence of Perceived Control Constructs.” PhD diss., Louisiana State University. URL (etd.lsu.edu/docs/available/etd-0729103-130157/).
    [Google Scholar]
  218. O’Hea, Erin L. , Karen B. Grothe , Jamie S. Bodenlos , Edwin D. Boudreaux , Marney A. White , and Phillip J. Brantley
    2005 “Predicting Medical Regimen Adherence: The Interactions of Health Locus of Control Beliefs.” Journal of Health Psychology10: 705–717. doi: 10.1177/1359105305055330
    https://doi.org/10.1177/1359105305055330 [Google Scholar]
  219. O'Hea, Erin L. , Simon Moon , Karen B. Grothe , Edwin Boudreaux , Jamie S. Bodenlos , Kenneth Wallston , and Phillip J. Brantley
    2009 “The Interaction of Locus of Control, Self-efficacy, and Outcome Expectancy in Relation to HbA1c in Medically Underserved Individuals with Type 2 Diabetes.” Journal of Behavioral Medicine2: 106–117. doi: 10.1007/s10865‑008‑9188‑x
    https://doi.org/10.1007/s10865-008-9188-x [Google Scholar]
  220. Osterberg, Lars , and Terrence Blaschke
    2005 “Adherence to Medication.” New England Journal of Medicine353 (5): 487–497. doi: 10.1056/NEJMra050100
    https://doi.org/10.1056/NEJMra050100 [Google Scholar]
  221. Paasche-Orlow, Michael K. , Debbie M. Cheng , Anita Palepu , Seville Meli , Vincent Faber , and Jeffrey H. Samet
    2006 “Health Literacy, Antiretroviral Adherence, and HIV-RNA Suppression: A Longitudinal Perspective.” Journal of General Internal Medicine21: 835–840. doi: 10.1111/j.1525‑1497.2006.00527.x
    https://doi.org/10.1111/j.1525-1497.2006.00527.x [Google Scholar]
  222. Paasche-Orlow, Michael K. , Ruth M. Parker , Julie A. Gazmararian , Lynn T. Nielsen-Bohlman , and Rima R. Rudd
    2005 “The Prevalence of Limited Health Literacy.” Journal of General Internal Medicine20: 175–184. doi: 10.1111/j.1525‑1497.2005.40245.x
    https://doi.org/10.1111/j.1525-1497.2005.40245.x [Google Scholar]
  223. Paasche-Orlow, Michael K. , and Michael S. Wolf
    2007 “The Causal Pathways Linking Health Literacy to Health Outcomes.” American Journal of Health Behavior31: 819–826. doi: 10.5993/AJHB.31.s1.4
    https://doi.org/10.5993/AJHB.31.s1.4 [Google Scholar]
  224. Parrott, Roxanne , Michael Burgoon , and Cathey Ross
    1992 “Parents and Pediatricians Talk: Compliance-gaining Strategies’ Use During Well-child Exams.” Health Communication4 (1): 57–66. doi: 10.1207/s15327027hc0401_5
    https://doi.org/10.1207/s15327027hc0401_5 [Google Scholar]
  225. Pan, Changyu , Shuhua Shang , Wilhelm Kirch , and Martin Thoenes
    2010 “Burden of Diabetes in the Adult Chinese Population: A Systematic Literature Review and Future Projections.” International Journal of General Medicine3: 173–179.
    [Google Scholar]
  226. Pan, X
    1995 “Strive to Prevent and Control Diabetes in China.” Chinese Medical Journal108 (2): 83–85.
    [Google Scholar]
  227. Peña-Purcell, Ninfa
    2008 “Hispanics Use of Internet Health Information: An Exploratory Study.” Journal of the Medical Library Association96: 101–107. doi: 10.3163/1536‑5050.96.2.101
    https://doi.org/10.3163/1536-5050.96.2.101 [Google Scholar]
  228. Petticrew, Mark , Ruth Bell , and Duncan Hunter
    2002 “Influence of Psychological Coping on Survival and Recurrence in People with Cancer: Systematic Review.” British Medical Journal325 (7372): 1066–1069. doi: 10.1136/bmj.325.7372.1066
    https://doi.org/10.1136/bmj.325.7372.1066 [Google Scholar]
  229. Peyrot, Mark , Richard R. Rubin , Torsten Lauritzen , Frank J. Snoek , David R. Matthews , and Søren E. Skovlund
    2005 “Psychosocial Problems and Barriers to Improved Diabetes Management: Results of the Cross-National Diabetes Attitudes, Wishes and Needs (DAWN) Study.” Diabetic Medicine22: 1379–1385. doi: 10.1111/j.1464‑5491.2005.01644.x
    https://doi.org/10.1111/j.1464-5491.2005.01644.x [Google Scholar]
  230. Pignone, Michael P. , and Darren A. DeWalt
    2006 “Literacy and Health Outcomes: Is Adherence the Missing Link?” Journal of General Internal Medicine21 (8): 896–897. doi: 10.1111/j.1525‑1497.2006.00545.x
    https://doi.org/10.1111/j.1525-1497.2006.00545.x [Google Scholar]
  231. du Pre, Athena
    2005Communicating about Health: Current Issues and Perspectives. 2nd ed. New York: McGraw-Hill.
    [Google Scholar]
  232. Pryor, Butt , and Marvin C. Mengel
    1987 “Communication Strategies for Improving Diabetics' Self-Care". Journal of Communication37 (4): 59–77. doi: 10.1111/j.1460‑2466.1987.tb01006.x
    https://doi.org/10.1111/j.1460-2466.1987.tb01006.x [Google Scholar]
  233. von Raffler-Engel, Walburga
    (ed) 1989Doctor-Patient Interaction. Amsterdam: John Benjamins. doi: 10.1075/pbns.4
    https://doi.org/10.1075/pbns.4 [Google Scholar]
  234. Ramanathan, Vaidehi
    2010Bodies and Language: Health, Ailments, and Disabilities. Bristol, UK: Multilingual Matters.
    [Google Scholar]
  235. Ratzan, Scott C. , and Ruth M. Parker
    2000 “Introduction.” InNational Library of Medicine Current Bibliographies in Medicine: Health Literacy. NLM Pub. No. CBM 2000-1, ed. by Catherine R. Selden , Marcia Zorn , Scott Ratzan , and Ruth M. Parker , v–vi. Bethesda, MD: National Institutes of Health, U.S. Department of Health and Human Services.
    [Google Scholar]
  236. Raynor, D.K
    1992 “Patient Compliance: The Pharmacist’s Role.” International Journal of Pharmacy Practice1: 126–135. doi: 10.1111/j.2042‑7174.1992.tb00554.x
    https://doi.org/10.1111/j.2042-7174.1992.tb00554.x [Google Scholar]
  237. Rieber, Robert W
    (ed) 1987The Collected Works of L. S. Vygotsky. New York: Plenum Press.
    [Google Scholar]
  238. Rimal, Rajiv N
    2000 “Closing the Knowledge-Behavior Gap in Health Promotion: The Mediating Role of Self-efficacy.” Health Communication12: 219–237. doi: 10.1207/S15327027HC1203_01
    https://doi.org/10.1207/S15327027HC1203_01 [Google Scholar]
  239. Robson, Colin
    2002Real World Research: A Resource for Social Scientists and Practioner-researchers. Oxford: Blackwell.
    [Google Scholar]
  240. Rofè, Tzviel
    2009 “Metaphorical Stories for Education about Mental Health Challenges and Stigma.” Schizophrenia Bulletin35: 473–475. doi: 10.1093/schbul/sbp013
    https://doi.org/10.1093/schbul/sbp013 [Google Scholar]
  241. Rosal, Milagros C. , Amy Borg , Jamie S. Bodenlos , Trinidad Tellez , and Ira S. Ockene
    2011 “Awareness of Diabetes Risk Factors and Prevention Strategies among a Sample of Low-income Latinos with no Known Diagnosis of Diabetes.” The Diabetes Educator37: 47–55. doi: 10.1177/0145721710392247
    https://doi.org/10.1177/0145721710392247 [Google Scholar]
  242. Rosenstock, Irwin M
    1960 “What Research in Motivation Suggests for Public Health.” American Journal of Public Health50: 295–301. doi: 10.2105/AJPH.50.3_Pt_1.295
    https://doi.org/10.2105/AJPH.50.3_Pt_1.295 [Google Scholar]
  243. Roter, Debra L
    1989The Roter Method of Interaction Process Analysis (Manual). Baltimore: Johns Hopkins University.
    [Google Scholar]
  244. Roter, Debra , and Richard Frankel
    1992 “Quantitative and Qualitative Approaches to the Evaluation of the Medical Dialogue.” Social Science and Medicine34: 1097–1103. doi: 10.1016/0277‑9536(92)90283‑V
    https://doi.org/10.1016/0277-9536(92)90283-V [Google Scholar]
  245. Rothman, Russell L. , Darren A. DeWalt , Robb Malone , Betsy Bryant , Ayumi Shintani , Britton Crigler , Morris Weinberger , and Michael Pignone
    2004 “Influence of Patient Literacy on the Effectiveness of a Primary Care-based Diabetes Disease Management Program.” Journal of the American Medical Association292: 1711–1716. doi: 10.1001/jama.292.14.1711
    https://doi.org/10.1001/jama.292.14.1711 [Google Scholar]
  246. Ruston, Annmarie , Alison Smith , and Bernard Fernando
    2012 “Chronic Illness, Self-management, and Technology: Type 1 Diabetes Patients’ Views of the Use of Technology to Communicate with Health Professionals about Their Disease.” Patient Intelligence4: 71–78. doi: 10.2147/PI.S34565
    https://doi.org/10.2147/PI.S34565 [Google Scholar]
  247. Rutten, Lila J. Finney , Richard P. Moser , Ellen Burke Beckjord , Bradford W. Hesse , and Robert T. Croyle
    2007Cancer Communication: Health Information National Trends Survey (NIH Publication No. 07-6214). Washington, DC: National Cancer Institute.
    [Google Scholar]
  248. Sakraida, Teresa J. , and Marylou V. Robinson
    2009 “Health Literacy Self-management by Patients with Type 2 Diabetes and Stage 3 Chronic Kidney Disease.” Western Journal of Nursing Research31: 627–647. doi: 10.1177/0193945909334096
    https://doi.org/10.1177/0193945909334096 [Google Scholar]
  249. 2012 “Mental Health and Relational Self-management Experiences of Patients with Type 2 Diabetes and Stage 3 Chronic Kidney Disease.” Issues in Mental Health Nursing33: 786–796. doi: 10.3109/01612840.2012.713446
    https://doi.org/10.3109/01612840.2012.713446 [Google Scholar]
  250. Salager-Meyer, Françoise , Marıa Angeles Alcaraz Ariza , and Nahirana Zambrano
    2003 “The Scimitar, the Dagger and the Glove: Intercultural Differences in the Rhetoric of Criticism in Spanish, French and English Medical Discourse (1930–1995).” English for Specific Purposes3: 223–247. doi: 10.1016/S0889‑4906(02)00019‑4
    https://doi.org/10.1016/S0889-4906(02)00019-4 [Google Scholar]
  251. Scheier, Michael F. , Charles S. Carver , and Michael W. Bridges
    1994 “Distinguishing Optimism from Neuroticism (and Trait Anxiety, Self-mastery, and Self-esteem): A Re-evaluation of the Life Orientation Test.” Journal of Personality and Social Psychology67: 1063–1078. doi: 10.1037/0022‑3514.67.6.1063
    https://doi.org/10.1037/0022-3514.67.6.1063 [Google Scholar]
  252. Schiffrin, Deborah
    1994Approaches to Discourse. Oxford: Blackwell.
    [Google Scholar]
  253. Schillinger, Dean , Andrew Bindman , Frances Wang , Anita Stewart , and John Piette
    2004 “Functional Health Literacy and the Quality of Physician-Patient Communication among Diabetes Patients.” Patient Education and Counseling52: 315–23. doi: 10.1016/S0738‑3991(03)00107‑1
    https://doi.org/10.1016/S0738-3991(03)00107-1 [Google Scholar]
  254. Schillinger, Dean , Kevin Grumbach , John Piette , Frances Wang , Dennis Osmond , Carolyn Daher , Jorge Palacios , Gabriela Diaz Sullivan , and Andrew B. Bindman
    2002 “Association of Health Literacy with Diabetes Outcomes.” Journal of the American Medical Association288 (4): 475–482. doi: 10.1001/jama.288.4.475
    https://doi.org/10.1001/jama.288.4.475 [Google Scholar]
  255. Schmid, Kristina L. , Susan E. Rivers , Amy E. Latimer , and Peter Salovey
    2008 “Targeting or Tailoring? Maximizing Resources to Create Effective Health Communications.” Marketing Health Services28 (1): 32–37.
    [Google Scholar]
  256. Schmitt, Rudolf
    2005 “Systematic Metaphor Analysis as a Method of Qualitative Research.” The Qualitative Report10: 358–394.
    [Google Scholar]
  257. Schuettler, Darnell , and Marc T. Kiviniemi
    2006 “Does How I Feel about it Matter? The Role of Affect in Cognitive and Behavioral Reactions to an Illness Diagnosis.” Journal of Applied Social Psychology36 (11): 2599–2618. doi: 10.1111/j.0021‑9029.2006.00118.x
    https://doi.org/10.1111/j.0021-9029.2006.00118.x [Google Scholar]
  258. Scollon, Ronald , and Suzanne B.K. Scollon
    1995Intercultural Communication: A Discourse Approach. Oxford, UK: Blackwell.
    [Google Scholar]
  259. Scott, Tracy L. , Julie A. Gazmararian , Mark V. Williams , and David W. Baker
    2002 “Health Literacy and Preventive Health Care Use among Medicare Enrollees in a Managed Care Organization.” Medical Care40: 395–404. doi: 10.1097/00005650‑200205000‑00005
    https://doi.org/10.1097/00005650-200205000-00005 [Google Scholar]
  260. Selby, Joe V. , Bix E. Swain , Robert B. Gerzoff , Andrew J. Karter , Beth E. Waitzfelder , Arleen F. Brown , Ronald T. Ackermann , et al.
    2007 “Understanding the Gap between Good Processes of Diabetes Care and Poor Intermediate Outcomes.” Medical Care45 (12): 1144–1153. doi: 10.1097/MLR.0b013e3181468e79
    https://doi.org/10.1097/MLR.0b013e3181468e79 [Google Scholar]
  261. Siegelman, Ellen Y
    1990Metaphor and Meaning in Psychotherapy. New York: Guilford Press.
    [Google Scholar]
  262. Skinner, T. , M. John , and S.E. Hampson
    2000 “Social Support and Personal Models of Diabetes as Predictors of Self-care and Well-being: A Longitudinal Study of Adolescents with Diabetes.” Journal of Pediatric Psychology25 (4): 257–267. doi: 10.1093/jpepsy/25.4.257
    https://doi.org/10.1093/jpepsy/25.4.257 [Google Scholar]
  263. Skultans, Vieda
    2000 “Narrative Illness and the Body.” Anthropology and Medicine7 (1): 5–13. doi: 10.1080/136484700109322
    https://doi.org/10.1080/136484700109322 [Google Scholar]
  264. Solomon, Felicia M. , Alicia C. Eberl-Lefko , Margo Michaels , Everly Macario , Gina Tesauro , and Julia H. Rowland
    2005 “Development of a Linguistically and Culturally Appropriate Booklet for Latino Cancer Survivors: Lessons Learned.” Health Promotion Practice6: 405–413. doi: 10.1177/1524839905278447
    https://doi.org/10.1177/1524839905278447 [Google Scholar]
  265. Sopory, Pradeep
    2005 “Metaphor in Formative Evaluation and Message Design: An Application to Relationships and Alcohol Use.” Health Communication17: 149–172. doi: 10.1207/s15327027hc1702_3
    https://doi.org/10.1207/s15327027hc1702_3 [Google Scholar]
  266. Stetsensko, Anna , and Igor M. Arievitch
    2004 “The Self in Cultural Historical Activity Theory: Reclaiming the Unity of Social and Individual Dimensions of Human Development.” Theory and Psychology14: 475–503. doi: 10.1177/0959354304044921
    https://doi.org/10.1177/0959354304044921 [Google Scholar]
  267. Stommel, Wyke
    2009Entering an Online Support Group on Eating Disorders. Amsterdam: Rodopi.
    [Google Scholar]
  268. Strauss, Anselm. , and Juliet Corbin
    1990Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Newbury Park, CA: Sage.
    [Google Scholar]
  269. Stretcher, Victor J. , and Irwin M. Rosenstock
    1997 “The Health Belief Model.” InHealth Behavior and Health Education: Theory, Research, and Practice, 2nd ed., ed. by Karen Glanz , Frances Marcus Lewis , and Barbara K. Rimer , 41–59. San Francisco, CA: Jossey-Bass.
    [Google Scholar]
  270. Strickland, Bonnie R
    1978 “Internal-External Expectancies and Health-related Behaviors.” Journal of Consulting and Clinical Psychology46 (6): 1192–1211. doi: 10.1037/0022‑006X.46.6.1192
    https://doi.org/10.1037/0022-006X.46.6.1192 [Google Scholar]
  271. Talley, Janine
    2011 “Metaphor, Narrative, and the Promotion of Public Health.” Genre44: 405–423. doi: 10.1215/00166928‑1407576
    https://doi.org/10.1215/00166928-1407576 [Google Scholar]
  272. Talosig-Garcia, Maria , and Sharon W. Davis
    2005 “Information-seeking Behavior of Minority Breast Cancer Patients: An Exploratory Study.” Journal of Health Communication10: 53–64. doi: 10.1080/10810730500263638
    https://doi.org/10.1080/10810730500263638 [Google Scholar]
  273. Tang, Ying Ho , Samantha Pang , Moon Fai Chan , Grace S.P. Yeung , and Vincent T.F. Yeung
    2008 “Health Literacy, Complication Awareness, and Diabetic Control in Patients with Type 2 Diabetes Mellitus.” Journal of Advanced Nursing62 (1): 74–83. doi: 10.1111/j.1365‑2648.2007.04526.x
    https://doi.org/10.1111/j.1365-2648.2007.04526.x [Google Scholar]
  274. Taylor, Charles
    1985Human Agency and Language: Philosophical Papers I. Cambridge: Cambridge University Press. doi: 10.1017/CBO9781139173483
    https://doi.org/10.1017/CBO9781139173483 [Google Scholar]
  275. Taylor, Steven J. , and Robert Bogdan
    1998Introduction to Qualitative Research Methods. 3rd ed. New York, NY: John Wiley.
    [Google Scholar]
  276. Thackeray, Rosemary , Ray M. Merrill , and Brad L. Neiger
    2004 “Disparities in Diabetes Management Practice between Racial and Ethnic Groups in the United States.” The Diabetes Educator30: 665–675. doi: 10.1177/014572170403000418
    https://doi.org/10.1177/014572170403000418 [Google Scholar]
  277. Thomas, Nicola , and Rosamund Bryar
    2013 “An Evaluation of a Self-management Package for People with Diabetes at Risk of Chronic Kidney Disease.” Primary Health Care Research and Development14: 270–280. doi: 10.1017/S1463423612000588
    https://doi.org/10.1017/S1463423612000588 [Google Scholar]
  278. Touchette, Daniel R. , and Nancy L. Shapiro
    2008 “Medication Compliance, Adherence and Persistence: Current Status of Behavioral and Educational Interventions to Improve Outcomes.” Journal of Managed Care Pharmacy14 (6): S2–S10.
    [Google Scholar]
  279. Trento, M. , M. Tomelini , M. Basile , E. Borgo , P. Passera , V. Miselli , M. Tomalino , F. Cavallo , and M. Porta
    2007 “The Locus of Control in Patients with Type 1 and Type 2 Diabetes Managed by Individual and Group Care.” Diabetic Medicine25: 86–90. doi: 10.1111/j.1464‑5491.2007.02319.x
    https://doi.org/10.1111/j.1464-5491.2007.02319.x [Google Scholar]
  280. U.S. Census Bureau
    2011 “The Hispanic Population: 2010 Census Briefs.” www.census.gov/prod/cen2010/briefs/c2010br-04.pdf.
  281. Van Lier, Leo
    2004The Ecology and Semiotics of Language Learning: A Sociocultural Perspective. Boston, MA: Kluwer Academic Press. doi: 10.1007/1‑4020‑7912‑5
    https://doi.org/10.1007/1-4020-7912-5 [Google Scholar]
  282. 2008 “Agency in the Classroom.” InSociocultural Theory and the Teaching of Second Languages, ed. by James P. Lantolf , and Matthew E. Poehner , 163–186. London: Equinox.
    [Google Scholar]
  283. Vermeire, Etienne , Hilary Hearnshaw , Paul Van Royen , and Joke Denekens
    2001 “Patient Adherence to Treatment: Three Decades of Research. A Comprehensive Review.” Journal of Clinical Pharmacy and Therapeutics26 (5): 331–342. doi: 10.1046/j.1365‑2710.2001.00363.x
    https://doi.org/10.1046/j.1365-2710.2001.00363.x [Google Scholar]
  284. Via, Patricia S. , and Jeanne Salyer
    1999 “Psychosocial Self-efficacy and Personal Characteristics of Veterans Attending a Diabetes Education Program.” The Diabetes Educator25 (5): 727–737. doi: 10.1177/014572179902500505
    https://doi.org/10.1177/014572179902500505 [Google Scholar]
  285. Vogt, W. Paul
    1999Dictionary of Statistics and Methodology: A Nontechnical Guide for the Social Sciences. 2nd ed. Thousand Oaks, CA: Sage.
    [Google Scholar]
  286. Von Wagner, Christian , Andrew Steptoe , Michael S. Wolf , and Jane Wardle
    2009 “Health Literacy and Health Actions: A Review and a Framework from Health Psychology.” Health Education and Behavior36: 860–877. doi: 10.1177/1090198108322819
    https://doi.org/10.1177/1090198108322819 [Google Scholar]
  287. Vygotsky, Lev S
    1978Mind in Society: The Development of Higher Psychological Processes. Cambridge, MA: Harvard University Press.
    [Google Scholar]
  288. Wallston, Kenneth A. , Barbara Strudler Wallston , and Robert DeVellis
    1978 “Development of the Multidimensional Health Locus of Control (MHLC) Scales.” Health Education and Behavior6 (2): 160–170. doi: 10.1177/109019817800600107
    https://doi.org/10.1177/109019817800600107 [Google Scholar]
  289. Wangberg, Silje C
    2007 “An Internet-based Diabetes Self-care Intervention Tailored to Self-efficacy.” Health Education Research23: 1–10. doi: 10.1093/her/cym014
    https://doi.org/10.1093/her/cym014 [Google Scholar]
  290. Webber, Pauline
    1994 “The Function of Questions in Different Medical Journal Genres.” English for Specific Purposes3: 257–268. doi: 10.1016/0889‑4906(94)90005‑1
    https://doi.org/10.1016/0889-4906(94)90005-1 [Google Scholar]
  291. 2005 “Interactive Features of Medical Conference Monologue.” English for Specific Purposes24: 157–181. doi: 10.1016/j.esp.2004.02.003
    https://doi.org/10.1016/j.esp.2004.02.003 [Google Scholar]
  292. Weintraub, M
    1981 “Intelligent Noncompliance with Special Emphasis on the Elderly.” Contemporary Pharmacy Practice4: 8–11.
    [Google Scholar]
  293. Weiss, Robert S
    1994Learning from Strangers: The Art and Method of Qualitative Interview Studies. New York, NY: Free Press.
    [Google Scholar]
  294. Wertsch, James V. , Peeter Tulviste , and Fran Hagstrom
    1993 “A Sociocultural Approach to Agency.” InContexts for Learning: Sociocultural Dynamics in Children’s Development, ed. by Ellice A. Forman , Norris Minick , and C. Addison Stone , 336–356. New York: Oxford University Press.
    [Google Scholar]
  295. Wittenberg-Lyles, Elaine M. , Joy Goldsmith , Sandra L. Ragan , and Sandra Sanchez-Reilly
    2010Dying with Comfort: Family Illness Narratives and Early Palliative Care. Cresskill, NJ: Hampton Press.
    [Google Scholar]
  296. Wolf, Michael S. , Terry C. Davis , William Shrank , David N. Rapp , Pat F. Bass , Ulla M. Connor , Marla Clayman , and Ruth M. Parker
    2007 “To Err is Human: Patient Misinterpretations of Prescription Drug Label Instructions.” Patient Education and Counseling67: 293–300. doi: 10.1016/j.pec.2007.03.024
    https://doi.org/10.1016/j.pec.2007.03.024 [Google Scholar]
  297. Wu, Shu-Fang Vivienne , Mary Courtney , Helen Edwards , Jan Mcdowell , Lillie M. Shortridge-Baggett , and Pei-Jen Chang
    2008 “Development and Validation of the Chinese Version of the Diabetes Management Self-efficacy Scale.” International Journal of Nursing Studies45: 534–542. doi: 10.1016/j.ijnurstu.2006.08.020
    https://doi.org/10.1016/j.ijnurstu.2006.08.020 [Google Scholar]
  298. Yang, Wenying , Juming Lu , Jianping Weng , Weiping Jia , Linong Ji , Jianzhong Xiao , Zhongyan Shan , et al.
    2010 “Prevalence of Diabetes among Men and Women in China.” The New England Journal of Medicine362 (12): 1090–1101. doi: 10.1056/NEJMoa0908292
    https://doi.org/10.1056/NEJMoa0908292 [Google Scholar]
  299. Zhao, Xiaoquan , and Xiaomei Cai
    . “Health Information Disparities between US- and Foreign-born Populations.” Paper presented atHealth Information National Trends Survey (HINTS) Data User Conference, Washington, DC, September 2009.
    [Google Scholar]
  300. Zhong, Xuefeng , Chanuantong Tanasugarn , Edwin B. Fisher , Srivicha Krudsood , and Dechavudh Nityasuddhi
    2011 “Awareness and Practices of Self-management and Influence Factors among Individuals with Type 2 Diabetes in Urban Community Settings in Anhui Province, China.” Southeast Asian Journal of Tropical Medicine and Public Health42 (1): 185–196.
    [Google Scholar]
http://instance.metastore.ingenta.com/content/books/9789027268747
Loading
/content/books/9789027268747
dcterms_subject,pub_keyword
-contentType:Journal -contentType:Chapter
10
5
Chapter
content/books/9789027268747
Book
false
Loading
This is a required field
Please enter a valid email address
Approval was successful
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error