Subject collection: Communication Studies (152 titles, 2000–2015)

How genres emerge and evolve on the Internet has become one of the central questions in studies of computer-mediated communication (CMC). This book addresses the issue of genrefication by giving an in-depth analysis of email hoaxes as a candidate for digital genre status. Email hoaxes are deceptive messages that spread in digital social networks; they are a fascinating object for discourse linguistics as they exemplify a major pragmatic tendency in CMC, namely deceptivity and a lowering of sincerity standards. This study examines formal and functional aspects of email hoaxes and provides ample evidence both from a systematized corpus and in situ data collected online. Besides a structural and microlinguistic analysis, it identifies key issues such as pragmatic duality, narrativity and textual variation and change in email hoaxes. In conclusion, a digital genre model is outlined that bridges both the old/new and the formal/functional gaps and may be applied to many other digital genre ecologies.

The volume deals with the relationship between language, dialogue, human nature and culture by focusing on an approach that considers culture to be a crucial component of dialogic interaction. Part I refers to the so-called ‘language instinct debate’ between nativists and empiricists and introduces a mediating position that regards language and dialogue as determined by both human nature and culture. This sets the framework for the contributions of Part II which propose varying theoretical positions on how to address the ways in which culture influences dialogue. Part III presents more empirically oriented studies which demonstrate the interaction of components in the ‘mixed game’ and focus, in particular, on specific action games, politeness and selected verbal means of communication.

Because of the need to devise systems for electronic communication on the internet, multi-agent computing is moving to a model of communication as a structured conversation between rational agents. For example, in multi-agent systems, an electronic agent searches around the internet, and collects certain kinds of information by asking questions to other agents. Such agents also reason with each other when they engage in negotiation and persuasion. It is shown in this book that critical argumentation is best represented in this framework by the model of reasoned argument called a dialog, in which two or more parties engage in a polite and orderly exchange with each other according to rules governed by conversation policies. In such dialog argumentation, the two parties reason together by taking turns asking questions, offering replies, and offering reasons to support a claim. They try to settle their disagreements by an orderly conversational exchange that is partly adversarial and partly collaborative.

This book departs from the premise that political discourse is intrinsically connected with media discourse, as shaped by its cultural and transcultural characteristics. It presents a collection of papers which examine political discourse in the media from a cross-culturally comparative perspective in Arab, Dutch, British, Finnish, Flemish, French, German, Israeli, Swedish, US-American and international contexts. By using different theoretical frameworks, such as conversation analysis, discourse analysis, pragmatics and systemic functional linguistics, the papers reflect current moves in political discourse analysis to cross-disciplinary and methodological boundaries by integrating semiotics, particularly multimodality, cognition, context, genre and recipient design.

This book, which was originally published as a Special Issue of Journal of Language & Politics 4:1 (2005), takes the war in Iraq as an exemplary case through which to demonstrate the changing nature of contemporary power. The book convincingly argues that the effective study of international politics depends today upon our understanding of the interplay between hard (military, economic) and soft (symbolic) power. One might say, between the politics of territory, guns or money and the language of narrating the world in coherent and persuasive stories. Bringing together different strands of discourse analysis with social, historical and, to an extent, political analysis, all contributions seek to illustrate the ways in which a variety of public genres, from political speeches to computer games and from educational material to newspaper reports, produce influential knowledge about the war and shape the ethical and political premises upon which the legitimacy of this war and a ‘vision’ of the emergent world order rests.

Discourse since September 11, 2001 has constrained and shaped public discussion and debate surrounding terrorism worldwide. Social actors in the Americas, Europe, Asia, the Middle East and elsewhere employ the language of the “war on terror” to explain, react to, justify and understand a broad range of political, economic and social phenomena. Discourse, War and Terrorism explores the discursive production of identities, the shaping of ideologies, and the formation of collective understandings in response to 9/11 in the United States and around the world. At issue are how enemies are defined and identified, how political leaders and citizens react, and how members of societies understand their position in the world in relation to terrorism. Contributors to this volume represent diverse sub-fields involved in the critical study of language, including perspectives from sociocultural linguistics, communication, media, cultural and political studies.

This book is an empirical study of naturally occurring interaction between child counselling professionals and young children experiencing parental separation or divorce. Based on tape recordings of the work of a London child counselling practice, it offers the reader a unique and sustained look inside the child counselling consultation room at the talk that occurs there. The book uses conversation analysis against a backdrop of sociological work in childhood and family studies to situate the discourse of child counselling at an interface between the increasing incitement to communicate in modern society, the growing recognition of children’s social competence and agency, and the enablements and constraints of institutional forms of discourse participation. Chapters include overviews of recent developments in the sociology of childhood and the sociolinguistics of children’s talk; conversation analysis and institutional discourse; and detailed empirical studies of the linguistic techniques by which counsellors draw out children’s concerns about family trauma and the means by which children, through talking and avoiding talking, either cooperate in or resist their therapeutic subjectification. This book will be of interest to readers in counselling psychology and practitioners of child counselling; to researchers and advanced students in social psychology, sociology and sociolinguistics; and to others interested in childhood and family studies, interactionism, qualitative methodology and conversation analysis.

How do media inform our representations of the Other and how does this influence intercultural / international relations? While officially dialogues between different national societies are conducted by diplomats in bilateral and multilateral settings, in practice journalists also participate every day in such dialogues through the phenomenon of the “international media echo” in which they report on each others’ societies. Until now, media have only been investigated for their potential role in the foreign policy of specific states. In a case study involving media in three national cultures and languages (French, American and Russian), this book presents an interdisciplinary framework that combines quantitative and qualitative analyses for the study of the international media echo in an intercultural / international relations perspective. In particular, the fundamental functioning of “spirals of anti-Other rhetoric”, i.e. media wars, is examined in a Critical Discourse Analysis approach completed with Social Identity Theory and International Relations theories.

Over the past two decades, international trade agreements such as GATT and NAFTA have lowered international trade barriers. At the same time, the information revolution has fueled profound shifts in the ways companies conduct business and communicate with their customers, and worldwide acceptance of the ISO 9000 standard has established the notion that quality must be defined in terms of customer satisfaction. Falling trade barriers and rising quality standards have made linguistic and cultural issues increasingly important. To successfully compete in today’s global on-demand economy, companies must localize their products and services to fit the needs of the local market in terms of language, culture, functionality, work practices, as well as legal and regulatory requirements. In recognition of the growing importance of localization, this volume explores a certain number of key issues, including:





• Return on investment and the localization business case

• Localization cost drivers and cost-containment strategies

• Localization quality and customer-focused quality management

• Challenges posed by localization of games, including Massively Multiplayer Online Role-Playing Games (MMORPGs)

• Using a meta-language to facilitate accurate translation of disembodied content

• The case for managing source-language terminology

• Terminology management in the localization process

• Reconciling industry needs and academic objectives in localization education

• Localization standards and the commoditization of linguistic information

• The creation and application of language industry standards

• Rethinking customer-focused localization through user-centered design

• Moving from

translation reuse to language reuse

Recent research in information and document design explores research by presenting reports of actual research studies in information and document design. It specifically reports on ten studies in the areas of marketing communication (part one), functional communication (part two) and online communication (part three). An introduction places the research into a broader context and explores the different research traditions in the field. This publication is intended for researchers, who consider the different areas of study in information and document design and the different research traditions. The book is also interesting for professors and students in information and document design and related fields: it will serve as a guide in discussions during seminars on research on information and document design. Experienced practicing professionals in the field, who want to keep abreast of current developments in the field and should be prepared for upcoming ones, will benefit from this publication too.