Subject collection: Communication Studies (152 titles, 2000–2015)

This volume is a research monograph analysing the South African Truth and Reconciliation Commission (TRC) from an ethnographic/linguistic point of view. The central proposition of this book is that the TRC can be regarded as a mechanism that leads to the hegemony of specific discourses, thus excercising power. The analysis illustrates how, through a certain type of reconciliation discourse constructed at the TRC hearings, a reconciliation-oriented reality took shape in post-TRC South Africa. Basically, the study points to the long-term implications a truth commission can exert on a traumatised post-conflict society. The book is unique on several levels: TRC discourse is explored in-depth on the basis of personal stories from TRC testifiers; a combination of Poststructuralist and Critical Discourse Analysis approaches form the theoretical foundations; and an extensive bibliography provides an impressive database of TRC publications.

How and why is silence used interculturally? Approaching the phenomenon of silence from multiple perspectives, this book shows how silence is used, perceived and at times misinterpreted in intercultural communication. Using a model of key aspects of silence in communication – linguistic, cognitive and sociopsychological – and fundamental levels of social organization – individual, situational and sociocultural - the book explores the intricate relationship between perceptions and performance of silence in interaction involving Japanese and Australian participants. Through a combination of macro- and micro- ethnographic analyses of university seminar interactions, the stereotypes of the ‘silent East’ is reconsidered, and the tension between local and sociocultural perspectives of intercultural communication is addressed. The book has relevance to researchers and students in intercultural pragmatics, discourse analysis and applied linguistics.

A Pragmatic Analysis of Legal Proofs of Criminal Intent is a detailed investigation of proofs of criminal intent in Israeli courtrooms. The book analyses linguistic, pragmatic, interpretative and argumentative strategies used by Israeli lawyers and judges in order to examine the defendant’s intention. There can be no doubt that this subject is worthy of a thorough investigation. A person’s intention is a psychological phenomenon and therefore, unless the defendant chooses to confess his intent, it cannot be proven directly – either by evidence or by witnesses’ testimonies. The defendant’s intention must be inferred usually from the overall circumstances of the case; verbal and situational contexts, cultural and ideological assumptions and implicatures should be taken into account. The linguistic analysis of these inferences presented here is necessarily comprehensive: it requires consideration of a variety of theoretical frameworks including speech act theory, discourse analysis, argumentation theory, polyphony theory and text linguistics.

Each of the 21 chapters in this volume reflects a view of language as a dynamic phenomenon with emergent structure, and in each, gesture is approached as part of language, not an adjunct to it. In this, all of the authors have been influenced by David McNeill's methods for studying natural discourse and by his theory of the human capacity for language. The introductory chapter by Adam Kendon contextualizes McNeill’s research paradigm within a history of earlier gesture studies. Chapters in the first section, Language and Cognition, emphasize what McNeill refers to as the intrapersonal plane. Many of the chapters adduce evidence for McNeill's claim that gestures can serve as a window onto the speaker's mind. Chapters in the second section, Environmental Context and Sociality, emphasize the interpersonal plane and exemplify McNeill's focus on how moment-to-moment language use is determined by contextual factors. The final section of the volume, Atypical Minds and Bodies, concerns lessons to be learned from studies of aphasic patients, autistic children, and artificial humans.

Research in the relatively new field of cultural linguistics has implications for second language learning and intercultural communication. This volume is the first of its kind to bring together studies that examine the implications for applied programs of research in these domains. Collectively, the contributions explore the interrelationship between language, culture, and conceptualisations. Each study focuses on a different language-and-culture. The languages-cultures studied include Japanese, Chinese, Arabic, Persian, English, Aboriginal English and African English. The particular conceptual bases of the contributions range from theories of embodiment and conceptual metaphors to theories of schemas and cultural scripts. Several authors directly address the application of their observations to the fields of second language/dialect learning and intercultural communication, while others first present a theoretical analysis and then explore its practical implications. Collectively, the contributions establish a novel direction for research in applied linguistics.

Narrative – State of the Art which was originally published as a Special Issue of Narrative Inquiry 16:1 (2006) is edited by Michael Bamberg and contains 24 chapters (with a brief introduction by the editor) that look back and take stock of developments in narrative theorizing and empirical work with narratives. The attempt has been made to bring together researchers from different disciplines, with very different concerns, and have them express their conceptions of the current state of the art from their perspectives. Looking back and taking stock, this volume further attempts to begin to deliver answers to the questions (i) What was it that made the original turn to narrative so successful? (ii) What has been accomplished over the last 40 years of narrative inquiry? (iii) What are the future directions for narrative inquiry? The contributions to this volume are deliberately kept short so that the readers can browse through them and get a feel about the diversity of current narrative theorizing and emerging new trends in narrative research. It is the ultimate aim of this edited volume to stir up discussions and dialogue among narrative researchers across these disciplines and to widen and open up the territory of narrative inquiry to new and innovative work.

The thesis of this book is that neither laughter nor humor can be understood apart from the feeling that underlies them. This feeling is a mental state in which people exclude some situation from their knowledge of how the world really is, thereby inhibiting seriousness where seriousness would be counterproductive. Laughter is viewed as an expression of this feeling, and humor as a set of devices designed to trigger it because it is so pleasant and distracting. Beginning with phonetic analyses of laughter, the book examines ways in which the feeling behind the laughter is elicited by both humorous and nonhumorous situations. It discusses properties of this feeling that justify its inclusion in the repertoire of human emotions. Against this background it illustrates the creation of humor in several folklore genres and across several cultures. Finally, it reconciles this understanding with various already familiar ways of explaining humor and laughter.

Advice Online presents a comprehensive study of advice-giving in one particular American Internet advice column, referred to as ‘Lucy Answers’. The discursive practice investigated is part of a professional and educational health program managed by an American university. The study provides insights into the linguistic realization of both asking for and giving advice in a written form and thus adds to the literature on advice columns as a specific text genre, on advice in health care contexts, and on Internet communication. The book offers a comprehensive literature review of advice in health encounters and other contexts, and uses this knowledge as a basis for comparison. Advice Online demonstrates how qualitative and quantitative research methods can be successfully combined to arrive at a comprehensive analysis of a discursive practice. It provides essential information on advice-giving for researchers, academics and students in the fields of (Internet) communication, media studies, pragmatics, social psychology and counseling. Health educators who work for advice columns or use similar forms of communication will also benefit from the insights gained in this study.

This book challenges two tacit presumptions in the field of intercultural communication research. Firstly, misunderstandings can frequently be found in intercultural communication, although, one could not claim that intercultural communication is constituted by misunderstandings alone. This volume shows how new perspectives on linguistic analyses of intercultural communication go beyond the analysis of misunderstanding. Secondly, intercultural communication is not solely constituted by the fact that individuals from different cultural groups interact. Each contribution of this volume analyses to what extent instances of discourse are institutionally and/or interculturally determined. These linguistic reflections involve different theoretical frameworks, e.g. functional grammar, systemic functional linguistics, functional pragmatics, rhetorical conversation analysis, ethno-methodological conversation analysis, linguistic an­thro­­pology and a critical discourse approach. As the contributions focus on the discourse of genetic counseling, gate-keeping discourse, international team co-operation, international business communication, workplace discourse, internet communication, and lamentation discourse, the book exemplifies that the analysis of intercultural communication is organized in response to social needs and, therefore, may contribute to the social justification of linguistics.

While ideology has been treated widely in CDA-literature, the role played by the interaction of text and image in multiplying meaning and furthering ideological stances has not so far received a lot of attention. Mediating Ideology in Text and Image offers a number of approaches to such analysis, offering students and academics valuable tools for identifying possible discrepancies between the world and the way it is represented through various mediational means. The authors’ common aim is one of assisting the audience in reading between the lines, thus offering a variety of approaches that may contribute to a better understanding of how ideologies possibly work and how they may be denaturalised from text and image. The articles in part I look at rhetorical strategies used in meaning construction processes unfolding in various kinds of mass media. Part II focuses on the re-semiotization of meaning and looks at how analysing the combination of text and image may contribute to a better understanding of ideological processes brought about by multimodal resources. Foreword by Ruth Wodak.

Telephone helplines have become one of the most pervasive sites of expert-lay interaction in modern societies throughout the world. Yet surprisingly little is known of the in situ, language-based processes of help-seeking and help-giving behavior that occurs within them. This collection of original studies by both internationally renowned and emerging scholars seeks to improve upon this state of affairs. It does so by offering some of the first systematic investigations of naturally-occurring spoken interaction in telephone helplines. Using the methods of Conversation Analysis, each of the contributors offers a detailed investigation into the skills and competencies that callers and call-takers routinely draw upon when engaging one another within a range of helplines. Helplines in the US, the UK, Australia, Scandinavia, The Netherlands, and Ireland, dealing with the provision of healthcare, emotional support and counselling, technical assistance and consumer rights, tourism and finance, make up the studies in the volume. Collectively and individually, the research provides fascinating insight into an under-researched area of modern living and demonstrates the relevance and potential of helplines for the growing field of institutional interaction.

This book will be of interest to students of communication, applied linguistics, discourse and conversation, sociology, counselling, technology and work, social psychology and anthropology.

This book offers an HPSG-based discourse grammar for a controlled language (Air Traffic Control) that allows the identification of well-formed discourse patterns. A formalisation of discourse theoretical structures that occur especially in crisis situations that involve potential aviation disasters is introduced. Of particular importance in this context are discourse sequences that help secure uptake among the crew and between crew and tower in order to coordinate actions that might result in avoiding a potential disaster. In order to describe the relevant phenomena, an extended HPSG formalism is used. The extension concerns the capability of modelling speech acts as proposed by Searle & Vanderveken (1985). The grammar is modelled by employing XML as a denotational semantics and is applied to the corpus data. This work thus lays the foundation for the automatic recognition of discourse structures in aviation communication.

Critical Discourse Analysis (CDA) has established itself over the past two decades as an area of academic activity in which scholars and students from many different disciplines are involved. It is a field that draws on social theory and aspects of linguistics in order to understand and challenge the discourses of our day. It is time for A New Agenda in the field. The present book is essential for anyone working broadly in the field of discourse analysis in the social sciences. The book includes often critical re-assessments of CDA's assumptions and methods, while proposing new route-maps for innovation. Practical analyses of major issues in discourse analysis are part of this agenda-setting volume.

This book aims to appraise sociolinguistic work devoted to the form and function of storytelling and to examine in detail the ways in which narrative constitutes a fundamental discursive resource across a range of contexts. The chapters presented here bring together some of the most recent work in the theory and practice of narrative analysis from a broad sociolinguistic perspective. They address some of the questions left implicit whenever stories are brought within the analytic frame of sociolinguistics: What exactly do we mean by 'story'?; what kind of social and contextual variations can determine the production and shape of situated stories, and what are the core elements of narrative as a discursive unit and interactional resource?; how is the relationship between narrative discourse and social context articulated in the construction of cultural identities? The data come both from institutional settings such as workplaces, courtrooms, schools, and the media, as well as from informal everyday settings.

Sverker Johansson has written an unusual book on language origins, with its emphasis on empirical evidence rather than theory-building. This is a book for the student or researcher who prefers solid data and well-supported conclusions, over speculative scenarios. Much that has been written on the origins of language is characterized by hypothesizing largely unconstrained by evidence. But empirical data do exist, and the purpose of this book is to integrate and review the available evidence from all relevant disciplines, not only linguistics but also, e.g., neurology, primatology, paleoanthropology, and evolutionary biology. The evidence is then used to constrain the multitude of scenarios for language origins, demonstrating that many popular hypotheses are untenable. Among the issues covered: (1) Human evolutionary history, (2) Anatomical prerequisites for language, (3) Animal communication and ape "language", (4) Mind and language, (5) The role of gesture, (6) Innateness, (7) Selective advantage of language, (8) Proto-language.

This volume sign posts several paths of multimodality research and theory-building today. The chapters represent a cross-section of current perspectives on multimodal discourse with a special focus on theoretical and methodological issues (mode hierarchies, modelling semiotic resources as multiple semiotic systems, multimodal corpus annotation). In addition, it discusses a wide range of applications for multimodal description in fields like mathematics, entertainment, education, museum design, medicine and translation.

This book introduces a unique model of medical discourse that identifies the forms of talk – voices – that doctors and patients use during the consultation, and studies the dynamic interaction as it unfolds particularly in follow-up visits. Natural recordings, semi-structured interviews, questionnaires and ethnographic observations provide the data for the research, which was carried out in an Outpatient Clinic in Santiago, Chile. Using an interactional sociolinguistic approach, analysis of the data identifies doctor–patient communication as a micro-performance of broader socio-cultural realities, in which social status, power, knowledge and personal beliefs and values all find expression in the consultative setting. Importantly, while both doctor and patient voices are shown to contribute to an essentially asymmetrical exchange, the study also identifies the holistic and empathic Fellow Human voice, which places doctors and patients on a more equal footing. In connection with this voice, the Spanish concept of simpatía is also discussed.While the model in this study was developed within a specific socio-cultural framework, it is hoped that it will be adapted and modified more widely and contribute to a better understanding between doctors and their patients.

Introduction to Discourse Studies follows on Jan Renkema’s successful Discourse Studies: An Introductory Textbook (1993), published in four languages. This new book deals with even more key concepts in discourse studies and approaches major issues in this field from the Anglo-American and European as well as the Australian traditions. It provides a ‘scientific toolkit’ for future courses on discourse studies and serves as a stepping stone to the independent study of professional literature.Introduction to Discourse Studies is the result of more than twenty-five years of experience gained in doing research and teaching students, professionals and academics at various universities. The book is organized in fifteen comprehensive chapters, each subdivided in modular sections that can be studied separately. It includes



• 400 references, from the most-cited contemporary publications to influential classic works;

• 500 index entries covering frequently used concepts in the field;

• more than 100 thought-provoking questions, all elaborately answered, which are ideal for teacher-supported self-education;

• nearly 100 assignments that provide ample material for teachers to focus on specific topics of their own preference in their lectures.



Jan Renkema is a member of the Department of Communication and Information Sciences at Tilburg University, The Netherlands. He is also editor of Discourse, of Course (2009) and author of The Texture of Discourse (2009). In 2009, a Chinese edition of Introduction to Discourse Studies was published by Shanghai Foreign Language Education Press.

The activity of parliaments is largely linguistic activity: they produce talk and they produce texts. Broadly speaking, the objectives that this discourse aims to satisfy are similar all over the world: to legitimate or contest legislation, to represent diverse interests, to scrutinise the activity of government, to influence opinion and to recruit and promote political actors. But the discourse of different national parliaments is subject to variation, at all linguistic levels, on the basis of history, cultural specificity, and political culture in particular. Through the use of various analytical tools of functional linguistics, this volume seeks to provide explanatory analyses of parliamentary discourse in different countries – Britain, Germany, Italy, Mexico, Spain, Sweden and the United States – and to explore its peculiarities. Each chapter outlines a particular methodological framework and its application to instances of parliamentary discourse on important issues such as war, European integration, impeachment and immigration.

(Mis)Representing Islam explores and illustrates how élite broadsheet newspapers are implicated in the production and reproduction of anti-Muslim racism. The book approaches journalistic discourse as the inseparable combination of ‘social practices’, ‘discursive practices’ and the ‘texts’ themselves from a perspective which fuses Critical Discourse Analysis (CDA) with Edward Said’s critique of Orientalism. This framework enables Richardson to (re)contextualise élite journalism within its professional, political, economic, social and historic settings and present a critical and precise examination of not only the prevalence but also the form and potential effects of anti-Muslim racism. The book analyses the centrality of van Dijk’s ideological square and the significance and utility of stereotypical topoi in representing Islam and Muslims, focusing in particular on the reporting of Turkey, Pakistan, Iran, Israel/Palestine, Algeria, Iraq and Britain.
This timely book should interest researchers and students of racism, Islam, Journalism and Communication studies, Rhetoric, and (Critical) Discourse Analysis.

In the American legal system valid witness-testimony is supposed to be invariable and unchanging, so defense attorneys highlight seeming inconsistencies in victims’ accounts to impeach their credibility. This book offers an examination of how and why victims of domestic violence might seem to be ‘changing their stories,’ in the criminal justice system, which may leave them vulnerable to attack and criticism. Latinas’ Narratives of Domestic Abuse: Discrepant versions of violence investigates the discourse of protective order interviews, where women apply for court injunctions to keep abusers away. In these encounters, two different versions of violence, each influenced by a range of ethnolinguistic, intertextual and cultural factors, are always produced. This ethnography of Latina women narrating violence suggests that before victims even get to trial, their testimony involves much more than merely telling the truth. This book provides a unique look at pre-trial testimony as a collaborative and dynamic social and cultural act.

This book is a collection of texts that explore the analogy between organizing and narrating, between action and text. The raw material of everyday organizational life consists of disconnected fragments, physical and verbal actions that do not make sense when reported with simple chronology. Narrating is organizing this raw and fragmented material with the help of such devices as plot and characters. Simultaneously, organizing makes narration possible, because it orders people, things and events in time and place. The collection, written by organization researchers from many different countries, explores this analogy in both directions, reporting studies that show how narratives are made in situ, and applying narrative analysis (structuralist and poststructuralist) to stories already in existence.

Barbara Czarniawska is Skandia Professor of Management Studies at GRI, School of Economics and Commercial Law, Göteborg University, Sweden.



Pasquale Gagliardi is Professor of Sociology of Organization at the Catholic University of Milan, and Managing Director of ISTUD- Istituto Studi Direzionali, Milan-Stresa, Italy.

Discussing Conversation Analysis: The work of Emanuel A. Schegloff presents an in-depth view on Schegloff’s complex and stimulating work in Conversation Analysis (CA) and offers clear insights into how it has and may be developed further as a research tool in social psychology, social science, artificial intelligence, and linguistics.

• What is the status of fine-grained empirical studies of human interaction in CA and how does CA relate to other approaches to linguistic interaction?

• What is Schegloff’s contribution to CA and how does his work relate to that of Goffman, Garfinkel, and Sacks?

• How does CA distinguish its own analytical tools and terms from the categories of the participants in talk?

• What can CA reveal about human-computer interaction?

• What can CA contribute to the neurosciences in the study, diagnosis, and treatment of linguistically impaired individuals?

• How does CA account for the socio-historical dimension of the material and semiotic resources that participants co-deploy in talk?



By addressing these and other questions this volume proposes a critical guide to CA and its applications with an extraordinary interview with Emanuel A. Schegloff, and new contributions towards a debate on his work by six commentators — conversation analysts (John Heritage and Charles Goodwin), critics (Rick Iedema and Pär Segerdahl) and appliers of CA in the study of human-computer interaction (Pirkko Raudaskoski) and language disorders (Ruth Lesser).

Schegloff’s Response and a closing discussion with the editors conclude the volume, which also features a comprehensive bibliography of his work edited by Susan Eerdmans.

Emanuel A. Schegloff is Professor of Sociology with a joint appointment in Applied Linguistics at the University of California, Los Angeles. Educated at Harvard and the University of California, Berkeley, he has taught at Columbia University as well as at UCLA. He received a Guggenheim Fellowship, and was a resident Fellow at the Netherlands Institute of Advanced Study in the Humanities and Social Sciences (1978–79) and the Center for Advanced Study in the Behavioral Sciences, Stanford (1998–99).

The goal of communication-oriented design of messages should always be clarity of communication. In information design the task of the sender is actually not completed until the receivers have received and understood the intended messages.

Information Design – An introduction includes chapters explaining verbo-visual communication, information and message design principles, design processes, and design tools. These chapters can be seen as a general framework for production of information and learning materials. Based on theories for verbo-visual communication this book presents several practial guidelines for the use of text, symbols, visuals, typography, and layout in information and learning materials.

Rune Pettersson is Professor of Information Design at the Department of Innovation, Design and Product Development (IDP) at Mälardalen University in Eskilstuna, Sweden.

This book investigates the forms and functions of storytelling in everyday conversation. It develops a rhetoric of everyday storytelling through an integrated approach to both the internal structure and the contextual integration of narrative passages. It aims at a more complete picture of oral narrative through analysis of a wider range of natural data, including personal anecdotes told for humor, put-down stories told for self-aggrandizement, family stories retold to ratify membership and so on, as well as marginal stories and narrative-like passages to delineate the boundaries of conversational storytelling and to test the analytical techniques proposed.

Using transcriptions of stories from everyday talk, Norrick explores disfluencies, formulaicity and repetition as teller strategies and listener cues alongside global phenomena such as retelling and narrative macrostructures. He also extends his analysis to narrative jokes from conversation and to narrative passages in drama, namely Shakespeare’s “Romeo & Juliet” and Beckett’s “Endgame”.