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Video-mediated remote interpreting in healthcare
Analysis of an Austrian pilot project
- Source: Babel, Volume 66, Issue 2, May 2020, p. 326 - 345
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- 06 Apr 2020
Abstract
Abstract
Interpreters face distinct challenges when deployed remotely via video link, due to their virtual presence but physical absence in the conversation. Depending on the interpreting service, interpreters can also be exposed to greater spontaneity and hence increased pressure if video-mediated interpreting is offered as an instant service. The examples discussed in this paper draw on an interpreting studies-based analysis of the Austrian pilot project “Video-mediated interpreting in healthcare.” In this study data were generated by means of an observational protocol, five recordings of authentic video-mediated interpreted communicative events, five retrospective interviews with the interpreters from the recorded video-mediated interpreted communicative events, and eight expert interviews with all interpreters from the pilot project. The scope of this article is to present some of the main findings and draw attention to a crucial strategy used in remote interpreting, namely a reliance on relevant sensory awareness.