1887
Volume 15, Issue 1
  • ISSN 0142-5471
  • E-ISSN: 1569-979X
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Abstract

This study combined three research methodologies to inform the choice of a typeface for signs at London’s Heathrow Airport. The methodologies were legibility testing, qualitative consumer research, and expert review. The study showed that, contrary to a number of expert predictions, the serifed typeface performed as well as the sans serif in legibility testing. Character width was a more significant factor in legibility, with condensed sans serif performing relatively poorly. The use of multiple methodologies led to a richer basis for decision-making: the qualitative research revealed clear genre expectations among airport users for sans serif signs; the expert reviewers raised a range of additional issues of genre, culture and context.

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/content/journals/10.1075/idj.15.1.01wal
2007-01-01
2023-09-24
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http://instance.metastore.ingenta.com/content/journals/10.1075/idj.15.1.01wal
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  • Article Type: Research Article
Keyword(s): legibility; signage; transport information; typographic research; wayfinding
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