Volume 15, Issue 1
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Abstract

An organization of pharmacists requested our services to improve the design of their printed communications to medical doctors, concerning the use of pharmaceutical drugs. Departing from a design process model developed by the Communication Research Institute of Australia, we selected an existing document, interviewed users, defined the objectives of the document, established performance benchmarks, produced a new prototype, and tested it. Results indicated that memory of the contents had improved in accuracy, and that the time required for search-and-find tasks had been substantially cut. The article describes the process followed and outlines future research to be undertaken.

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/content/journals/10.1075/idj.15.1.07fra
2007-01-01
2024-03-29
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http://instance.metastore.ingenta.com/content/journals/10.1075/idj.15.1.07fra
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Keyword(s): medicine; pharmaceuticals; printed communications; typography

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