Coping with complexity: Reconfiguring the navigation system for Santiago's new transportation plan

This article1 reviews the navigation system developed for Santiago de Chile’s new public transportation plan “Transantiago” which considers a radical change in the way million of users navigate the city. It introduce some of the particular variables that affected the way the project was conceived, designed and implemented, presenting two of its main components: the Transantiago’s Typeface System and its Network Map.