1887
Volume 2, Issue 3-4
  • ISSN 0142-5471
  • E-ISSN: 1569-979X
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Abstract

The failure to understand and use public documents correctly is a serious problem. Several studies are presented which attempt to identify the aspects of documents related to the lack of understanding. Different approaches are used, including a critical incident survey, a ranking of document difficulty, correlational studies, and an information processing analysis of document users' tasks. The major conclusion is that most problems are caused by the failure to consider the requirements of a document from the perspective of the document's audience
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/content/journals/10.1075/idj.2.3-4.02ros
1981-01-01
2019-10-19
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References

http://instance.metastore.ingenta.com/content/journals/10.1075/idj.2.3-4.02ros
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  • Article Type: Research Article
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