1887
image of User interface, usability, and user experience
USD
Buy:$35.00 + Taxes

Abstract

Abstract

User Interface (UI) design and User Experience (UX) design are essential for the creation of digital products such as web and application designs (Digital Product Design), as they influence user interaction and engagement. UX and UI contribute primarily to aesthetics and visual communication, whereas interactive disciplines focus on usability, interactivity, and user experience. There has been considerable interest in user experience among researchers, which is largely due to the ever-increasing use of the internet in both domestic and industrial contexts. The fields of user interfaces (UIs) and user experience (UX) in particular, have received substantial attention. This is because both UI and UX contribute to an effective interactive visual design and are key to the success of any electronic product. The current study presents an overview of research into UX and UI over the last three decades (from 1990 to 2023). A total of 1,902 publications from this period were identified from the Scopus database. These publications were visualized and analyzed using VOSviewer and Microsoft Excel, enabling the most up to date research on UX to be brought to light. The results from this study provide an assessment of the current developments in UX and UI, as well as directions for future research on a number of aspects of digital product design.

Loading

Article metrics loading...

/content/journals/10.1075/idj.24006.mus
2025-05-26
2025-06-24
Loading full text...

Full text loading...

References

  1. Agarwal, A., & Meyer, A.
    (2009) Beyond usability: Evaluating emotional response as an integral part of the user experience. CHI ’09 Extended Abstracts on Human Factors in Computing Systems, –. 10.1145/1520340.1520420
    https://doi.org/10.1145/1520340.1520420 [Google Scholar]
  2. Baroudi, M., Alia, M., & Marashdih, A. W.
    (2020) Evaluation of accessibility and usability of higher education institutions’ websites of Jordan. International Conference on Information and Communication Systems (ICICS), , –. 10.1109/ICICS49469.2020.239565
    https://doi.org/10.1109/ICICS49469.2020.239565 [Google Scholar]
  3. Berni, A., & Borgianni, Y.
    (2021) Making Order in user Experience Research to support its application in design and beyond. Applied Sciences, (), . 10.3390/app11156981
    https://doi.org/10.3390/app11156981 [Google Scholar]
  4. Bhimani, H., Mention, A.-L., & Barlatier, P.-J.
    (2019) Social media and innovation: A systematic literature review and future research directions. Technological Forecasting and Social Change, , –. 10.1016/j.techfore.2018.10.007
    https://doi.org/10.1016/j.techfore.2018.10.007 [Google Scholar]
  5. Bowman, D. A., Kruijff, E., LaViola, J. J., & Poupyrev, I.
    (2001) An introduction to 3-D user interface design. Presence: Teleoperators and Virtual Environments, (), –. 10.1162/105474601750182342
    https://doi.org/10.1162/105474601750182342 [Google Scholar]
  6. Boyd, K., Bond, R., Vertesi, A., Dogan, H., & Magee, J.
    (2019) How People judge the usability of a desktop graphic user interface at different time points: Is there evidence for memory decay, recall bias or temporal bias?. Interacting with Computers, (), –. 10.1093/iwc/iwz019
    https://doi.org/10.1093/iwc/iwz019 [Google Scholar]
  7. Cobo, M. J., López-Herrera, A., Herrera-Viedma, E., & Herrera, F.
    (2011) Science mapping software tools: Review, analysis, and cooperative study among tools. Journal of the American Society for Information Science and Technology, (), –. 10.1002/asi.21525
    https://doi.org/10.1002/asi.21525 [Google Scholar]
  8. Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M.
    (2021) How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, , –. 10.1016/j.jbusres.2021.04.070
    https://doi.org/10.1016/j.jbusres.2021.04.070 [Google Scholar]
  9. El-Ouahi, J.
    (2024) Research funding in the Middle East and North Africa: Analyses of acknowledgments in scientific publications indexed in the Web of Science (2008–2021). Scientometrics, (), –. 10.1007/s11192‑024‑04983‑8
    https://doi.org/10.1007/s11192-024-04983-8 [Google Scholar]
  10. Geng, D., Feng, Y., & Zhu, Q.
    (2020) Sustainable design for users: A literature review and bibliometric analysis. Environmental Science and Pollution Research, , –. 10.1007/s11356‑020‑09283‑1
    https://doi.org/10.1007/s11356-020-09283-1 [Google Scholar]
  11. Hartmann, J., Sutcliffe, A., & Angeli, A. D.
    (2007) Investigating attractiveness in web user interfaces. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. 10.1145/1240624.1240687
    https://doi.org/10.1145/1240624.1240687 [Google Scholar]
  12. Hasan, L., & Abuelrub, E.
    (2022) Common usability problems on educational websites. International Journal of Communications, , –. 10.46300/9107.2022.16.5
    https://doi.org/10.46300/9107.2022.16.5 [Google Scholar]
  13. Hasan, L.
    (2013) Heuristic evaluation of three Jordanian university websites. Informatics in Education, (), –. 10.15388/infedu.2013.16
    https://doi.org/10.15388/infedu.2013.16 [Google Scholar]
  14. Hassenzahl, M., & Tractinsky, N.
    (2006) User experience — A research agenda. Behaviour and Information Technology, (), –. 10.1080/01449290500330331
    https://doi.org/10.1080/01449290500330331 [Google Scholar]
  15. Hassan, H. M., & Galal-Edeen, G. H.
    (2017) From usability to user experience. 2017 International Conference on Intelligent Informatics and Biomedical Sciences (ICIIBMS), –. 10.1109/ICIIBMS.2017.8279761
    https://doi.org/10.1109/ICIIBMS.2017.8279761 [Google Scholar]
  16. International Organization for Standardization
    International Organization for Standardization (2010) Ergonomics of human-system interaction — Part 210: Human-centred design for interactive systems (ISO 9241–210:2010). https://www.iso.org/obp/ui/#iso:std:iso:9241:-210:ed-1:v1:en
    [Google Scholar]
  17. International Organization for Standardization
    International Organization for Standardization (2001) Software engineering — Product quality — Part 1: Quality model (ISO/IEC 9126–1:2001). https://www.iso.org/standard/22749.html
    [Google Scholar]
  18. Kujala, S., Roto, V., Väänänen, K., Karapanos, E., & Sinnelä, A.
    (2011) UX curve: A method for evaluating long-term user experience. Interacting with Computers, (), –. 10.1016/j.intcom.2011.06.005
    https://doi.org/10.1016/j.intcom.2011.06.005 [Google Scholar]
  19. Kumar, S.
    (2015) Co-authorship networks: A review of the literature. Aslib Journal of Information Management, (), –. 10.1108/AJIM‑09‑2014‑0116
    https://doi.org/10.1108/AJIM-09-2014-0116 [Google Scholar]
  20. Leung, X. Y., Sun, J., & Bai, B.
    (2017) Bibliometrics of social media research: A co-citation and co-word analysis. International Journal of Hospitality Management, , –. 10.1016/j.ijhm.2017.06.012
    https://doi.org/10.1016/j.ijhm.2017.06.012 [Google Scholar]
  21. Li, Y., Sun, J., Tang, C., & Shum, H.
    (2004) Lazy snapping. ACM Transactions on Graphics, (), -. 10.1145/1015706.1015719
    https://doi.org/10.1145/1015706.1015719 [Google Scholar]
  22. Lin, C. J. & Hsieh, T.
    (2016) Exploring the design criteria of website interfaces for gender. International Journal of Industrial Ergonomics, , –. 10.1016/j.ergon.2016.02.002
    https://doi.org/10.1016/j.ergon.2016.02.002 [Google Scholar]
  23. Luther, L., Tiberius, V., & Brem, A.
    (2020) User experience (UX) in business, management, and psychology: A bibliometric mapping of the current state of research. Multimedia Technologies and Interaction Journal, (), . 10.3390/mti4020018
    https://doi.org/10.3390/mti4020018 [Google Scholar]
  24. Mackinlay, J.
    (1988) Applying a theory of graphical presentation to the graphic design of user interfaces. Proceedings of the 1st Annual ACM SIGGRAPH Symposium on User Interface Software, –. 10.1145/62402.62431
    https://doi.org/10.1145/62402.62431 [Google Scholar]
  25. Mustafa, O., & Lengyel, P.
    (2022) Circular economy: A bibliometric mapping. Journal of Agricultural Informatics, (). 10.17700/jai.2022.13.1.650
    https://doi.org/10.17700/jai.2022.13.1.650 [Google Scholar]
  26. Quemener, J., Miotti, L., & Maddi, A.
    (2024) Technological impact of funded research: A case study of non-patent references. Quantitative Science Studies, (), –. 10.1162/qss_a_00281
    https://doi.org/10.1162/qss_a_00281 [Google Scholar]
  27. Saka, A., & Igami, M.
    (2007) Mapping modern science using co-citation analysis. 2007 11th International Conference Information Visualization (IV ’07), –. 10.1109/IV.2007.77
    https://doi.org/10.1109/IV.2007.77 [Google Scholar]
  28. Skute, I., Zalewska-Kurek, K., Hatak, I., & De Weerd-Nederhof, P.
    (2017) Mapping the field: A bibliometric analysis of the literature on university–industry collaborations. The Journal of Technology Transfer, (), –. 10.1007/s10961‑017‑9637‑1
    https://doi.org/10.1007/s10961-017-9637-1 [Google Scholar]
  29. Smith, T., Vogel, D. R., & Nunamaker, J. F.
    (1991) The impact of guidance and online help features on user interface usability. InProceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences (Vol., pp.–). IEEE. 10.1109/HICSS.1991.184177
    https://doi.org/10.1109/HICSS.1991.184177 [Google Scholar]
  30. Sonderegger, A., & Sauer, J.
    (2010) The influence of design aesthetics in usability testing: Effects on user performance and perceived usability. Applied Ergonomics, , –. 10.1016/j.apergo.2009.09.002
    https://doi.org/10.1016/j.apergo.2009.09.002 [Google Scholar]
  31. Sridevi, S.
    (2014) User interface design. International Journal of Computer Science and Information Technology Research, (), –.
    [Google Scholar]
  32. Tan, H., Sun, J., Wenjia, W., & Zhu, C.
    (2021) User Experience & Usability of Driving: A Bibliometric Analysis of 2000–2019. International Journal of Human–Computer Interaction, (), –. 10.1080/10447318.2020.1860516
    https://doi.org/10.1080/10447318.2020.1860516 [Google Scholar]
  33. Turumugon, P., & Baharum, A.
    (2018) Identifying a user interface web design standard for higher learning institutions using Kansei engineering. Indonesian Journal of Electrical Engineering and Computer Science, (), –. 10.11591/ijeecs.v11.i1.pp90‑97
    https://doi.org/10.11591/ijeecs.v11.i1.pp90-97 [Google Scholar]
  34. Ugras, T., Gülseçen, S., Çubukçu, C., İli Erdoğmuş, İ., Gashi, V., Bedir, M.
    (2016) Research Trends in Web Site Usability: A Systematic Review. In: Marcus (ED.), Design, User Experience, and Usability: Design Thinking and Methods. DUXU 2016. Lecture Notes in Computer Science, vol 9746. Springer, Cham. 10.1007/978‑3‑319‑40409‑7_49
    https://doi.org/10.1007/978-3-319-40409-7_49 [Google Scholar]
  35. Van Eck, N. J., & Waltman, L.
    (2017) Citation-based clustering of publications using CitNetExplorer and VOSviewer. Scientometrics, (), –. 10.1007/s11192‑017‑2300‑7
    https://doi.org/10.1007/s11192-017-2300-7 [Google Scholar]
  36. Vardi, M. Y.
    (2009) Conferences vs. journals in computing research. Communications of the ACM, (), . 10.1145/1506409.1506410
    https://doi.org/10.1145/1506409.1506410 [Google Scholar]
  37. Wang, R., Zhang, X., & Yang, D.
    (2020) Research on User Experience Design Consistency of Internet Products Based on User Experience. Journal of Physics: Conference Series, (), . 10.1088/1742‑6596/1549/3/032059
    https://doi.org/10.1088/1742-6596/1549/3/032059 [Google Scholar]
  38. Weichbroth, P.
    (2020) Usability of mobile applications: A systematic literature study. IEEE Access, , –. 10.1109/ACCESS.2020.2981892
    https://doi.org/10.1109/ACCESS.2020.2981892 [Google Scholar]
/content/journals/10.1075/idj.24006.mus
Loading
/content/journals/10.1075/idj.24006.mus
Loading

Data & Media loading...

  • Article Type: Research Article
Keywords: interactive ; website ; UX ; user interface ; bibliometrics ; usability ; UI ; user experience ; product design
This is a required field
Please enter a valid email address
Approval was successful
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error