%0 Journal Article %A Staples, Shelley %T Friginal, E. 2009. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction %D 2010 %J International Journal of Corpus Linguistics %V 15 %N 4 %P 549-556 %@ 1384-6655 %R https://doi.org/10.1075/ijcl.15.4.05sta %I John Benjamins %X %U https://www.jbe-platform.com/content/journals/10.1075/ijcl.15.4.05sta