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Abstract

Abstract

Amid COVID-19 and the so-called “digital pivot”, online virtual communication is at the heart of our professional and private lives. As we move into a post-COVID context, the affordances of the digital turn have shown that we can operate professionally online but there is a need for better understanding of communication in the online workplace. This paper contributes to our understanding of the dynamics of indicators of engagement in multi-party communication online, as evidenced by a corpus-based multi-modal study. It showcases the importance of building naturally-occurring spoken corpora that go beyond written transcription and include annotation of non-verbal behaviour. The work focuses on the incidence, frequency, position, and function of spoken and head nod backchannels, exploring coordination and co-occurrence of these features in online talk. Findings point to a changing profile of how engagement is displayed in online workplace meetings, which appears to be linked to the functionality of platforms.

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/content/journals/10.1075/ijcl.24060.kni
2024-09-03
2024-09-15

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/content/journals/10.1075/ijcl.24060.kni
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Indicating engagement in online workplace meetings
John Benjamins ; https://doi.org/10.1075/ijcl.24060.kni
/content/journals/10.1075/ijcl.24060.kni
/content/journals/10.1075/ijcl.24060.kni
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  • Article Type: Research Article
Keywords: virtual communication ; response tokens ; backchannels ; online workplace meetings ; multi-modal corpus linguistics

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