Exploring emotional response to gesture in product interaction using Laban’s movement analysis

This paper explores the use of Laban’s effort actions from the field of dance and drama as a means to document user responses to physical product interaction. A range of traditional and modern product pairs were identified and reviewed in two workshops, where participants were asked to discuss and complete worksheets on their emotional response. The results provide qualitative feedback on their reactions to the different movements, and form the beginnings of an ‘emotional vocabulary’ that we plan to use in the development of semantic differentials for future studies. Key factors in emotional response to gesture have been identified, including aligning movement to product function, emotional conflicts in movement, and user readiness and framing a sequence of movements. Keywords: Design research; gesture; human factors; interface design