Volume 15, Issue 2
  • ISSN 1572-0373
  • E-ISSN: 1572-0381
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In this paper, we focus on spatial formations when interacting via mobile robotic telepresence (MRP) systems. Previous research has found that those who used a MRP system to make a remote visit (pilot users) tended to use different spatial formations from what is typical in human-human interaction. In this paper, we present the results of a study where a pilot user interacted with ten elderly via a MRP system. Intentional deviations from known accepted spatial formations were made in order to study their effect on interaction quality from the local user perspective. Using a retrospective interviews technique, the elderly commented on the interaction and confirmed the importance of adhering to acceptable spatial configurations. The results show that there is a mismatch between pilot user behaviour and local user preference and that it is important to evaluate a MRP system from two perspectives, the pilot user’s and the local user’s. Keywords: F-formations; Mobile Robotic Telepresence; MRP systems; Quality of Interaction; Retrospective Interview; Spatial Formations; Spatial Configurations


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  • Article Type: Research Article
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