Language management in intercultural business networks: Investigating the process of noting

This paper deals with language management within a transnational business network, with a specific focus on the process of noting. In an analysis of one business encounter involving one Japanese and one Australian business representative, language management is found to occur at the grammatical, (non-grammatical) communicative and also sociocultural/socioeconomic levels. Furthermore, the language management involves not just individual acts but also occurs at the level of the speech event, as seen through an analysis of how the participants perceive the function of the encounter and their respective roles vis-à-vis their own institutional networks. The data consists of a video-tape recording in conjunction with follow-up (stimulated recall) interviews with the two participants.