Communicating attention: Gaze position transfer in cooperative problem solving

The results of two experiments, in which participants solved constructive tasks of the puzzle type, are reported. The tasks were solved by two partners who shared the same visual environment hut whose knowledge of the situation and ability to change it to reach a solution were different. One of the partners — the "expert" — knew the solution in detail but had no means of acting on this information. The second partner — the "novice " — could act to achieve the goal, but knew very little about the solution. The partners were free to communicate verbally. In one third of the trials of the first experiment, in addition to verbal communication, the eye fixations of the expert were projected onto the working space of the novice. In another condition the expert could use a mouse to show the novice relevant parts of the task configuration. Both methods of facilitating the 'joint attention' state of the partners improved their performance. The nature of the dialogues as well as the parameters of the eye movements changed. In the second experiment the direction of the gaze-position data transfer was reversed, from the novice to the expert. This also led to a significant increase in the efficiency of the distributed problem solving.