1887
Volume 28, Issue 3
  • ISSN 1018-2101
  • E-ISSN: 2406-4238

Abstract

Authority is a much discussed topic in organizational literature, but its in situ enactment is little investigated. Using the notions of deontic and epistemic authority and using multimodal conversation analysis as a research methodology, the purpose of this paper is to provide an empirical study of authority-in-action. We particularly focus on both sequences of talk and the multimodal resources that are mobilised to ‘do’ authority. Furthermore, as research from non-Western contexts remains rare, we complement insights into authority enactment based on ‘Western’ data by using data that is drawn from a corpus of naturally-occurring video-recorded faculty meetings at an Indian University. Findings indicate that the doing of authority can be made visible by explicating participants’ orientation to their respective deontic and epistemic rights and their invocation of particular identities, which are accomplished by means of a complex intertwining of verbal and non-verbal resources.

Loading

Article metrics loading...

/content/journals/10.1075/prag.17011.cli
2018-08-27
2019-09-15
Loading full text...

Full text loading...

/deliver/fulltext/prag.17011.cli.html?itemId=/content/journals/10.1075/prag.17011.cli&mimeType=html&fmt=ahah

References

  1. Angouri, Jo , and Meredith Marra
    2010 “Corporate Meetings as Genre: A Study of the Role of the Chair in Corporate Meeting Talk.” Text & Talk30 (6): 615–636.10.1515/text.2010.030
    https://doi.org/10.1515/text.2010.030 [Google Scholar]
  2. Asmuβ, Birte , and Jan Svennevig
    2009 “Meeting Talk: An Introduction.” Journal of Business Communication46 (1): 3–22.10.1177/0021943608326761
    https://doi.org/10.1177/0021943608326761 [Google Scholar]
  3. Barske, Tobias
    2009 “Same Token, Different Actions: A Conversation Analytic Study of Social Roles, Embodied Actions, and ok in German Business Meetings.” The Journal of Business Communication46 (1): 120–149.10.1177/0021943608325748
    https://doi.org/10.1177/0021943608325748 [Google Scholar]
  4. Bhatnagar, Jyotsna
    2005 “The Power of Psychological Empowerment as an Antecedent to Organizational Commitment in Indian Managers.” Human Resource Development International8 (4): 419–433. doi: 10.1080/13678860500356101.
    https://doi.org/10.1080/13678860500356101 [Google Scholar]
  5. Craven, Alexandra , and Jonathan Potter
    2010 “Directives: Entitlement and Contingency in Action.” Discourse Studies12 (4): 419–442. doi: 10.1177/1461445610370126.
    https://doi.org/10.1177/1461445610370126 [Google Scholar]
  6. Deppermann, Arnulf , Reinhold Schmitt , and Lorenza Mondada
    2010 “Agenda and Emergence: Contingent and Planned Activities in a Meeting.” Journal of Pragmatics42 (6): 1700–1718. doi: 10.1016/j.pragma.2009.10.006.
    https://doi.org/10.1016/j.pragma.2009.10.006 [Google Scholar]
  7. Drew, Paul
    1991 “Asymmetries of Knowledge in Conversational Interactions.” InAsymmetries in Dialogue, ed. by Ivana Markova , and Klaus Foppa , 29–48. Hemel Hempstead UK: Harvester.
    [Google Scholar]
  8. Gee, James Paul , Glynda Hull , and Colin Lankshear
    1996The New Work Order. London: Saint Leonards Allen and Unwin.
    [Google Scholar]
  9. Goodwin, Charles
    1981Conversational Organization: Interaction between Speakers and Hearers. New York: Academic Press.
    [Google Scholar]
  10. 2000 “Action and Embodiment within Situated Human Interaction.” Journal of Pragmatics32 (10): 1489–1522.10.1016/S0378‑2166(99)00096‑X
    https://doi.org/10.1016/S0378-2166(99)00096-X [Google Scholar]
  11. Griswold, Olga
    2007 “Achieving Authority: Discursive Practices in Russian Girls’ Pretend Play.” Research on Language and Social Interaction40 (4): 291–319. doi: 10.1080/08351810701471286.
    https://doi.org/10.1080/08351810701471286 [Google Scholar]
  12. Gumperz, John J.
    1982Discourse strategies. Cambridge: Cambridge University Press.10.1017/CBO9780511611834
    https://doi.org/10.1017/CBO9780511611834 [Google Scholar]
  13. Heath, Christian , and Paul Luff
    2013 “Embodied Action and Organizational Activity.” InThe Handbook of Conversation Analysis, ed. by Jack Sidnell , and Tanya Stivers , 283–307. Chichester: Wiley-Blackwell.
    [Google Scholar]
  14. Heritage, John
    2012 “The Epistemic Engine: Sequence Organization and Territories of Knowledge.” Research on Language and Social Interaction45 (1): 30–52.10.1080/08351813.2012.646685
    https://doi.org/10.1080/08351813.2012.646685 [Google Scholar]
  15. 2013 “Epistemics in Conversation.” InThe Handbook of Conversation Analysis, ed. by Jack Sidnell , and Tanya Stivers , 370–394. Chichester: Wiley-Blackwell.
    [Google Scholar]
  16. Jefferson, Gail
    2004 “Glossary of Transcript Symbols with an Introduction.” InConversation Analysis: Studies from the first generation, ed. by Gene H. Lerner , 13–31. Amsterdam: John Benjamins.10.1075/pbns.125.02jef
    https://doi.org/10.1075/pbns.125.02jef [Google Scholar]
  17. Kahn, William A. , and Kathy E. Kram
    1994 “Authority at Work: Internal Models and Their Organizational Consequences.” The Academy of Management Review19 (1): 17–50. doi: 10.2307/258834.
    https://doi.org/10.2307/258834 [Google Scholar]
  18. Kakar, Sudhir
    1971 Authority Patterns and Subordinate Behavior in Indian Organizations. Administrative Science Quarterly16 (3): 298–307.10.2307/2391902
    https://doi.org/10.2307/2391902 [Google Scholar]
  19. Landmark, Anne Marie Dalby , Pål Gulbrandsen , and Jan Svennevig
    2015 “Whose Decision? Negotiating epistemic and deontic rights in Medical Treatment Decisions.” Journal of Pragmatics78: 54–69. doi: 10.1016/j.pragma.2014.11.007.
    https://doi.org/10.1016/j.pragma.2014.11.007 [Google Scholar]
  20. Larrue, Janine , and Alain Trognon
    1993 “Organization of Turn-taking and Mechanisms for Turn-taking Repairs in a Chaired Meeting”. Journal of Pragmatics19 (2): 177–196.10.1016/0378‑2166(93)90087‑6
    https://doi.org/10.1016/0378-2166(93)90087-6 [Google Scholar]
  21. Levinson, Stephen C.
    1992 “Activity Types and Language.” InTalk at work – Interaction in institutional settings (Studies in Interactional Sociolinguistics 8), ed. by Paul Drew , and John Heritage , 66–100. Cambridge: Cambridge University Press.
    [Google Scholar]
  22. Lukes, Steven
    1978 “Power and Authority.” InA History of Sociological Analysis, ed. by Thomas B. Bottomore , and Robert A. Nisbet , 633–676. London: Heineman.
    [Google Scholar]
  23. Mondada, Lorenza
    . n.d.Conventions for multimodal transcription. Available online at: https://franz.unibas.ch/fileadmin/franz/user_upload/redaktion/Mondada_conv_multimodality.pdf. Last consulted on10 January 2018.
    [Google Scholar]
  24. 2016 “Challenges of Multimodality: Language and the Body in Social Interaction.” Journal of Sociolinguistics20 (3): 336–366.10.1111/josl.1_12177
    https://doi.org/10.1111/josl.1_12177 [Google Scholar]
  25. Peräkylä, Anssi
    2011 “Validity in Research on Naturally Occurring Interaction.” InQualitative Research, ed. by David Silverman , 365–382. London: Sage.
    [Google Scholar]
  26. Pomerantz, Anita
    1984 “Giving a Source or Basis: The Practice in Conversation of Telling “how I know”.” Journal of Pragmatics8 (2): 607–625.10.1016/0378‑2166(84)90002‑X
    https://doi.org/10.1016/0378-2166(84)90002-X [Google Scholar]
  27. Pomerantz, Anita , and Paul Denvir
    2007 “Enacting the institutional role of chairperson in upper management meetings: The interactional realization of provisional authority”. InInteracting and organizing: Analyses of a management meeting, ed. by François Cooren , 31–51. London: Lawrence Erlbaum.
    [Google Scholar]
  28. Raymond, Geoffrey
    2000 “The Voice of Authority: The Local Accomplishment of Authoritative Discourse in Live News Broadcasts.” Discourse Studies2 (3): 354–37910.1177/1461445600002003005
    https://doi.org/10.1177/1461445600002003005 [Google Scholar]
  29. Raymond, Geoffrey , and John Heritage
    2006 “The Epistemics of Social Relations: Owning Grandchildren.” Language in Society35 (5): 677–705. doi: 10.1017/S0047404506060325.
    https://doi.org/10.1017/S0047404506060325 [Google Scholar]
  30. Sacks, Harvey
    1992Lectures on Conversation (2vols, edited by Gail Jefferson with introduction by Emanuel A. Schegloff ). Oxford UK & Cambridge USA: Blackwell.
    [Google Scholar]
  31. Sacks, Harvey , Emanuel A. Schegloff , and Gail Jefferson
    1974 “A Simplest Systematics for the Organization of Turn taking for Conversation”. Language50 (4): 696–735.10.1353/lan.1974.0010
    https://doi.org/10.1353/lan.1974.0010 [Google Scholar]
  32. Sinha, Jai B. P. , and D. Sinha
    1990 “Role of Social Values in Indian Organizations.” International Journal of Psychology25 (3–6): 705–714.10.1080/00207599008247922
    https://doi.org/10.1080/00207599008247922 [Google Scholar]
  33. Stevanovic, Melisa
    2013Deontic Rights in Interaction: A Conversation Analytic Study on Authority and Cooperation. Helsinki: University of Helsinki.
    [Google Scholar]
  34. 2015 “Displays of Uncertainty and Proximal Deontic Claims: The Case of Proposal Sequences.” Journal of Pragmatics78: 84–97. doi: 10.1016/j.pragma.2014.12.002
    https://doi.org/10.1016/j.pragma.2014.12.002 [Google Scholar]
  35. Stevanovic, Melisa , and Anssi Peräkylä
    2012 “Deontic Authority in Interaction: The Right to Announce, Propose, and Decide.” Research on Language and Social Interaction45 (3): 297–321. doi: 10.1080/08351813.2012.699260.
    https://doi.org/10.1080/08351813.2012.699260 [Google Scholar]
  36. 2014 “Three Orders in the Organization of Human Action: On the Interface between Knowledge, Power, and Emotion in Interaction and Social Relations”. Language in Society43 (2): 185–207.10.1017/S0047404514000037
    https://doi.org/10.1017/S0047404514000037 [Google Scholar]
  37. Stevanovic, Melisa , and Jan Svennevig
    2015 Introduction: Epistemics and Deontics in Conversational Directives. Journal of Pragmatics78: 1–6.10.1016/j.pragma.2015.01.008
    https://doi.org/10.1016/j.pragma.2015.01.008 [Google Scholar]
  38. Stivers, Tanja
    2008 “Stance, Alignment, and Affiliation during Storytelling: When Nodding is a Token of Affiliation.” Research on Language and Social Interaction41 (1): 31–57.10.1080/08351810701691123
    https://doi.org/10.1080/08351810701691123 [Google Scholar]
  39. Svennevig, Jan
    2012 “The Agenda as Resource for Topic Introduction in Workplace Meetings”. Discourse Studies14 (1): 53–66.10.1177/1461445611427204
    https://doi.org/10.1177/1461445611427204 [Google Scholar]
  40. Taylor, Frederick
    1911Principles of Scientific Management. New York: Harper & Row.
    [Google Scholar]
  41. Taylor, James
    2009 “The Communicative Construction of Community: Authority and Organizing.” InLearning and expanding with activity theory, ed. by Annalisa Sannino , Harry Daniels , and Kris D. Gutiérrez , 228–239. Cambridge: Cambridge University Press.10.1017/CBO9780511809989.015
    https://doi.org/10.1017/CBO9780511809989.015 [Google Scholar]
  42. 2012 “L’autorité comme base normative de l’organisation [Authority as a normative base for organisations].” Proceedings of the International Communication Association Regional conference in Europe – Communicating in a world of norms, available at: https://halshs.archives-ouvertes.fr/hal-00835844v2/document.
    [Google Scholar]
  43. Taylor, James , and Elizabeth Van Every
    2014When Organization Fails. Why Authority Matters. New York: Routledge.
    [Google Scholar]
  44. Van De Mieroop, Dorien , and Jonathan Clifton
    2017 “Corporate settings.” InThe Routledge Handbook of Language in the Workplace, ed. by Bernadette Vine , 127–137. New York: Routledge.
    [Google Scholar]
  45. Van De Mieroop, Dorien , and Stephanie Schnurr
    (eds) 2017Identity struggles: Evidence from workplaces around the world. Amsterdam: John Benjamins.10.1075/dapsac.69
    https://doi.org/10.1075/dapsac.69 [Google Scholar]
  46. Varma, Arup , Ekkirala S. Srinivas , and Linda K. Stroh
    2005 “A Comparative Study of the Impact of Leader-Member Exchange in US and Indian Samples.” Cross Cultural Management: An International Journal12 (1): 84–95. doi: 10.1108/13527600510797971.
    https://doi.org/10.1108/13527600510797971 [Google Scholar]
  47. Verschueren, Jef
    2008 “Intercultural Communication and the Challenges of Migration.” Language and intercultural communication8 (1): 21–35.10.2167/laic298.0
    https://doi.org/10.2167/laic298.0 [Google Scholar]
  48. Weber, Max
    1978Economy and Society. Berkeley and Los Angeles: University of California Press.
    [Google Scholar]
http://instance.metastore.ingenta.com/content/journals/10.1075/prag.17011.cli
Loading
/content/journals/10.1075/prag.17011.cli
Loading

Data & Media loading...

  • Article Type: Research Article
Keyword(s): authority , conversation analysis , deontics , epistemics , India , meetings and multimodality
This is a required field
Please enter a valid email address
Approval was successful
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error