Volume 33, Issue 4
  • ISSN 1018-2101
  • E-ISSN: 2406-4238
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This study, drawing on a modified version of Spencer-Oatey’s Rapport Management Model (2008), attempts to probe into the underexplored phenomenon of apparent rapport management in Chinese directive public signs in terms of face, sociality rights and obligations, interests, and interactional goals. Based on the analysis of data collected from four cities in China, this study demonstrates how some Chinese producers of directive public signs make varying and various discursive efforts to enhance rapport with the general public. It is argued that this “personalization” characteristic of Chinese directive public signs suggests their producers’ attempt at doing rapport with the public. This research, while extending the scope of discussion on rapport management from the interpersonal to the public sphere, might serve to explain why some Chinese directive public signs (directives in particular) are not terse.


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  • Article Type: Research Article
Keyword(s): Chinese; politeness; public signs (gongshiyu); rapport management
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