1887
Volume 8, Issue 1
  • ISSN 1878-9714
  • E-ISSN: 1878-9722
USD
Buy:$35.00 + Taxes

Abstract

This study investigates the impact of power/distance (PD) variables operationalized as face systems on the pragmalinguistic features of academic e-mail requests. A corpus of 90 academic e-mails was classified into four face system groups: hierarchical (sender +P), hierarchical (recipient +P), deference, and solidarity. Request perspectives, strategies, and mitigating supportive moves were analyzed. The analysis revealed that the speaker and hearer dominance were the most frequent request perspectives in the hierarchical (recipient+P) and deference groups. The impersonal perspective was more common in the hierarchical (sender+P) group. The preparatory was the dominant request strategy in all groups, relatively more frequent in the hierarchical (recipient+P) and deference groups. The most common supportive move was the grounder, which occurred more frequently than other supportive moves. The findings of the study indicate that face systems influence the request patterns in academic e-mail communication. The study has implications for future research on pragmatics of computer-mediated communication (CMC).

Loading

Article metrics loading...

/content/journals/10.1075/ps.8.1.04asl
2017-04-10
2019-07-17
Loading full text...

Full text loading...

References

  1. Androutsopoulos, Jannis
    2006 Introduction: sociolinguistics and computer-mediated communication. Journal of Sociolinguistics10, 4: 419–438. doi: 10.1111/j.1467‑9841.2006.00286.x
    https://doi.org/10.1111/j.1467-9841.2006.00286.x [Google Scholar]
  2. 2013 Online Data Collection. In Data Collection in Sociolinguistics: Methods and Applications, Christine Mallinson , Becky Childs , and Gerard van Herk (eds.), 237–249. London: Continuum.
    [Google Scholar]
  3. Baron, Naomi S.
    1998 Letters by phone or speech by other means: the linguistics of email. Language and Communication18: 133–170. doi: 10.1016/S0271‑5309(98)00005‑6
    https://doi.org/10.1016/S0271-5309(98)00005-6 [Google Scholar]
  4. Biesenbach-Lucas, Sigrun
    2007 Students writing e-mails to faculty: an examination of e-politeness among native and non-native speakers of English. Language Learning and Technology11, 2: 59–81.
    [Google Scholar]
  5. Bjørge, Anne. K.
    2007 Power distance in English lingua franca email communication. International Journal of Applied Linguistics17, 1: 60–80. doi: 10.1111/j.1473‑4192.2007.00133.x
    https://doi.org/10.1111/j.1473-4192.2007.00133.x [Google Scholar]
  6. Bloch, Joel
    2002 Student/teacher interaction via email: the social context of Internet discourse. Journal of Second Language Writing11: 117–134. doi: 10.1016/S1060‑3743(02)00064‑4
    https://doi.org/10.1016/S1060-3743(02)00064-4 [Google Scholar]
  7. Blum-Kulka, Shoshana & Elite Olshtain
    1984 Requests and apologies: a cross cultural study of speech act realization patterns. Applied Linguistics5: 196–213. doi: 10.1093/applin/5.3.196
    https://doi.org/10.1093/applin/5.3.196 [Google Scholar]
  8. Blum-Kulka, Shoshana , Juliane House , and Gabriele Kasper
    (eds.) 1989Cross-Cultural Pragmatics: Requests and Apologies. Norwood, N.J.: Ablex.
    [Google Scholar]
  9. Bou-Franch, Patricia
    2006 Solidarity and deference in Spanish Computer-Mediated Communication: A Discourse-Pragmatic Analysis of Students’ Emails to Lecturers. In Ways into discourse, Patricia Bou-Franch (ed.), 61–79. Granada: Comares.
    [Google Scholar]
  10. 2011 Openings and closings in Spanish email conversations. Journal of Pragmatics43: 1772–1785. doi: 10.1016/j.pragma.2010.11.002
    https://doi.org/10.1016/j.pragma.2010.11.002 [Google Scholar]
  11. Brown, Penelope & Stephen C. Levinson
    1978 Universals of Language Use: Politeness Phenomena. In Questions and Politeness, Esther N. Goody (ed.), 56–324. Cambridge: Cambridge University Press.
    [Google Scholar]
  12. 1987Politeness: Some Universals in Language Use. Cambridge: Cambridge University Press.
    [Google Scholar]
  13. Chen, Chi-Fen E.
    2001 “Making e-mail requests to professors: Taiwanese vs. American students”. Paper presented atthe American Association of Applied Linguistics Conference, St. Louis, Mo.
    [Google Scholar]
  14. Crystal, David
    2001Language and the Internet. Cambridge: Cambridge University Press. doi: 10.1017/CBO9781139164771
    https://doi.org/10.1017/CBO9781139164771 [Google Scholar]
  15. Economidou-Kogetsidis, Maria
    2011 “Please answer me as soon as possible”: pragmatic failure in non-native speakers’ email requests to faculty. Journal of Pragmatics43: 3193–3215. doi: 10.1016/j.pragma.2011.06.006
    https://doi.org/10.1016/j.pragma.2011.06.006 [Google Scholar]
  16. French, John R.P. , and Bertram Raven
    1959 The Bases of Social Power. In Studies in Social Power, Dorwin Cartwright (ed.), 150–167. Ann Arbor: University of Michigan Press.
    [Google Scholar]
  17. Hassall, Tim
    2001 Modifying requests in a second language. International Review of Applied Linguistics (IRAL)39: 259–283.
    [Google Scholar]
  18. Herring, Susan C.
    2003 Computer-mediated Discourse. In The Handbook of Discourse Analysis, Deborah Schiffrin , Deborah Tannen & Heidi E. Hamilton . 612–634. Malden, Mass.: Blackwell Publishing.
    [Google Scholar]
  19. 2007 A faceted classification scheme for computer-mediated discourse. [email protected]4, 1: 1–37.
    [Google Scholar]
  20. Hofstede, Geert
    2001Culture’s Consequences (2nd ed.). Thousand Oaks, Calif.: Sage.
    [Google Scholar]
  21. Liu, Yichun
    2011 Power perceptions and negotiations in a cross-national email writing activity. Journal of Second Language Writing20: 257–270. doi: 10.1016/j.jslw.2011.06.001
    https://doi.org/10.1016/j.jslw.2011.06.001 [Google Scholar]
  22. Locher, Miriam A.
    2010 Introduction: Politeness and impoliteness in computer-mediated communication. Journal of Politeness Research6: 1–5. doi: 10.1515/jplr.2010.001
    https://doi.org/10.1515/jplr.2010.001 [Google Scholar]
  23. Lorenzo-Dus, Nuria & Patricia Bou-Franch
    2013 A cross-cultural investigation of email communication in Peninsular Spanish and British English: the role of (in) formality and (in) directness. Pragmatics and Society4, 1: 1–25. doi: 10.1075/ps.4.1.01lor
    https://doi.org/10.1075/ps.4.1.01lor [Google Scholar]
  24. Paltridge, Brian
    2012Discourse Analysis (2nd ed.). London: Bloomsbury.
    [Google Scholar]
  25. Panteli, Niki
    2002 Richness, power cues and email text. Information & Management40, 2: 75–86. doi: 10.1016/S0378‑7206(01)00136‑7
    https://doi.org/10.1016/S0378-7206(01)00136-7 [Google Scholar]
  26. Scollon, Ron , Suzanne W. Scollon and Rodney H. Jones
    2012Intercultural Communication: A Discourse Approach (3rd ed.). Malden, Mass.: Blackwell Publishing.
    [Google Scholar]
  27. Selvi, Ali F. & Bedrettin Yazan
    2013Teaching English as an international language. Alexandria, Va.: TESOL Press.
    [Google Scholar]
  28. Soler, Eva A.
    2013 Pragmatic variation in British and international English language users’ e-mail communication: a focus on requests. Revista española de lingüística aplicada26: 25–44.
    [Google Scholar]
  29. Varner, Iris and Linda Beamer
    2005Intercultural Communication in the Global Workplace (3rd ed.). Boston, Mass.: McGraw Hill.
    [Google Scholar]
http://instance.metastore.ingenta.com/content/journals/10.1075/ps.8.1.04asl
Loading
/content/journals/10.1075/ps.8.1.04asl
Loading

Data & Media loading...

  • Article Type: Research Article
Keyword(s): computer-mediated communication (CMC) , e-mails , face systems , power/distance (PD) and requests
This is a required field
Please enter a valid email address
Approval was successful
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error