1887
image of “Shall we talk? Everyone is talking”

Abstract

Abstract

This study explores how study-abroad learners perceive and interpret gaps in their L2 pragmatic knowledge. While previous research focuses on pragmatic development in specific speech acts or pragmatic phenomena, this research adopts a learner-centered approach, emphasizing pragmatic challenges noticed by learners themselves during naturalistic interactions. Data were collected through learning journals and interviews with five Chinese students studying in the United Kingdom over one academic year. Results reveal that learners predominantly notice pragmatic gaps in three scenarios: (1) encountering unfamiliar sociopragmatic and pragmalinguistic features, (2) experiencing difficulties in negotiating social or moral meanings, and (3) receiving implicit feedback from interlocutors regarding their pragmatic choices. Pragmatic awareness was particularly triggered in rapport-sensitive interactions with tutors and non-transactional conversations like small talk. While noticing sometimes led to metapragmatic reflection, learners often overgeneralized or misinterpreted sociopragmatic norms. The findings highlight the need for specialized pragmatics instruction in ESL/EFL contexts to support SA students.

Available under the CC BY 4.0 license.
Loading

Article metrics loading...

/content/journals/10.1075/sar.24013.liu
2025-05-19
2025-06-24
Loading full text...

Full text loading...

/deliver/fulltext/10.1075/sar.24013.liu/sar.24013.liu.html?itemId=/content/journals/10.1075/sar.24013.liu&mimeType=html&fmt=ahah

References

  1. Ai, B.
    (2017) The communication patterns of Chinese Students with their lecturers in an Australian university. Educational Studies, (), –. 10.1080/03055698.2017.1293507
    https://doi.org/10.1080/03055698.2017.1293507 [Google Scholar]
  2. Alcón-Soler, E.
    (2015) Pragmatic learning and study abroad: Effects of instruction and length of stay. System, , –. 10.1016/j.system.2014.09.005
    https://doi.org/10.1016/j.system.2014.09.005 [Google Scholar]
  3. Bardovi-Harlig, K.
    (2001) Evaluating the empirical evidence: Grounds for instruction in pragmatics. InK. Rose & G. Kasper (Eds.), Pragmatics in language teaching (pp.–). Cambridge University Press. 10.1017/CBO9781139524797.005
    https://doi.org/10.1017/CBO9781139524797.005 [Google Scholar]
  4. Bardovi-Harlig, K., & Vellenga, H. E.
    (2012) The effect of instruction on conventional expressions in L2 pragmatics. System, (), –. 10.1016/j.system.2012.01.004
    https://doi.org/10.1016/j.system.2012.01.004 [Google Scholar]
  5. Barkhuizen, G.
    (2014) Revisiting narrative frames: An instrument for investigating language teaching and learning. System, , –. 10.1016/j.system.2014.09.014
    https://doi.org/10.1016/j.system.2014.09.014 [Google Scholar]
  6. Benson, P., Barkhuizen, G., Bodycott, P., & Brown, J.
    (2012) Study abroad and the development of second language identities. Applied Linguistics Review, (), –. 10.1515/applirev‑2012‑0008
    https://doi.org/10.1515/applirev-2012-0008 [Google Scholar]
  7. Block, D.
    (2009) Second language identities. Continuum.
    [Google Scholar]
  8. Brown, L.
    (2013) Identity and honorifics use in Korean study abroad. InC. Kinginger (Ed.), Social and cultural aspects of language learning in study abroad (pp.–). John Benjamins. 10.1075/lllt.37.11bro
    https://doi.org/10.1075/lllt.37.11bro [Google Scholar]
  9. Charmaz, K.
    (2006) Constructing grounded theory. Sage.
    [Google Scholar]
  10. Chen, X.
    (2000) Qualitative research in social science. Education Science.
    [Google Scholar]
  11. Cohen, A. D.
    (2012) Comprehensible pragmatics: Where input and output come together. InM. Pawlak (Ed.), Individual differences in language learning and teaching: Achievements, prospects and challenges (pp.–). Springer. 10.1007/978‑3‑642‑20850‑8_16
    https://doi.org/10.1007/978-3-642-20850-8_16 [Google Scholar]
  12. Creswell, J. W., & Poth, C. N.
    (2018) Qualitative inquiry and research design: Choosing among five approaches. Sage.
    [Google Scholar]
  13. Devlin, A. M.
    (2019) The interaction between duration of study abroad, diversity of loci of learning and sociopragmatic variation patterns: A comparative study. Journal of Pragmatics, , –. 10.1016/j.pragma.2018.08.007
    https://doi.org/10.1016/j.pragma.2018.08.007 [Google Scholar]
  14. Diao, W., & Maa, J.
    (2019) Language socialization and L2 pragmatics. InN. Taguchi (Ed.), The Routledge handbook of second language acquisition and pragmatics (pp.–). Routledge. 10.4324/9781351164085‑9
    https://doi.org/10.4324/9781351164085-9 [Google Scholar]
  15. Economidou-Kogetsidis, M.
    (2015) Teaching email politeness in the EFL/ESL classroom. ELT Journal, (), –. 10.1093/elt/ccv031
    https://doi.org/10.1093/elt/ccv031 [Google Scholar]
  16. Economidou-Kogetsidis, M., & Halenko, N.
    (2022) Developing spoken requests during UK study abroad: A longitudinal look at Japanese learners of English. Study Abroad Research in Second Language Acquisition and International Education, (), –. 10.1075/sar.21005.eco
    https://doi.org/10.1075/sar.21005.eco [Google Scholar]
  17. Félix-Brasdefer, J. C., & Hasler-Barker, M.
    (2015) Complimenting in Spanish in a short-term study abroad context. System, , –. 10.1016/j.system.2014.09.006
    https://doi.org/10.1016/j.system.2014.09.006 [Google Scholar]
  18. Gesuato, S.
    (2022) Placing oneself in the reader’s shoes: Developing pragmatic awareness of perlocutionary acts. InN. Halenko & J. Wang (Eds.), Pragmatics in English language learning (pp.–). Cambridge University Press. 10.1017/9781108894241.005
    https://doi.org/10.1017/9781108894241.005 [Google Scholar]
  19. Golato, A.
    (2003) Studying compliment responses: A comparison of DCTs and recordings of naturally occurring talk. Applied Linguistics, (), –. 10.1093/applin/24.1.90
    https://doi.org/10.1093/applin/24.1.90 [Google Scholar]
  20. Gu, Q.
    (2016) Chinese students in the UK. InS. Guo & Y. Guo (Eds.), Spotlight on China: Chinese education in the globalized world (pp.–). Sense Publishers. 10.1007/978‑94‑6300‑669‑9_7
    https://doi.org/10.1007/978-94-6300-669-9_7 [Google Scholar]
  21. Halenko, N., & Jones, C.
    (2011) Teaching pragmatic awareness of spoken requests to Chinese EAP learners in the UK: Is explicit instruction effective?System, , –. 10.1016/j.system.2011.05.003
    https://doi.org/10.1016/j.system.2011.05.003 [Google Scholar]
  22. (2017) Explicit instruction of spoken requests: An examination of pre-departure instruction and the study abroad environment. System, , –. 10.1016/j.system.2017.06.011
    https://doi.org/10.1016/j.system.2017.06.011 [Google Scholar]
  23. Halenko, N., Jones, C., Davies, L., & Davies, J.
    (2019) Surveying pragmatic performance during a study abroad stay: A cross-sectional look at the language of spoken requests. Intercultural Communication Education, (), –. 10.29140/ice.v2n2.162
    https://doi.org/10.29140/ice.v2n2.162 [Google Scholar]
  24. Halenko, N., & Winder, L.
    (2022) Openings and closings in institutionally-situated email requests. Study Abroad Research in Second Language Acquisition and International Education, (), –. 10.1075/sar.21010.hal
    https://doi.org/10.1075/sar.21010.hal [Google Scholar]
  25. Hassall, T.
    (2014) Individual variation in L2 study-abroad outcomes: A case study from Indonesian pragmatics. Multilingua, (), –. 10.1515/multi‑2013‑0050
    https://doi.org/10.1515/multi-2013-0050 [Google Scholar]
  26. Holliday, A.
    (2016) Doing and writing qualitative research. Sage.
    [Google Scholar]
  27. Jackson, J.
    (2019) Intercultural competence and L2 pragmatics. InN. Taguchi (Ed.), The Routledge handbook of second language acquisition and pragmatics (pp.–). Routledge. 10.4324/9781351164085‑31
    https://doi.org/10.4324/9781351164085-31 [Google Scholar]
  28. Jin, L., & Cortazzi, M.
    (2017) Practising cultures of learning in internationalising universities. Journal of Multilingual and Multicultural Development, (), –. 10.1080/01434632.2015.1134548
    https://doi.org/10.1080/01434632.2015.1134548 [Google Scholar]
  29. Kasper, G., & Rose, K.
    (2001) Pragmatics in language teaching. InG. Kasper & K. Rose (Eds.), Pragmatics in language teaching (pp.–). Cambridge University Press. 10.1017/CBO9781139524797.003
    https://doi.org/10.1017/CBO9781139524797.003 [Google Scholar]
  30. Kesebir, S., & Haidt, J.
    (2010) Morality. InS. T. Fiske, D. T. Gilbert, & G. Lindzey (Eds.), Handbook of social psychology (pp.–). Wiley. 10.1002/9780470561119.socpsy002022
    https://doi.org/10.1002/9780470561119.socpsy002022 [Google Scholar]
  31. Krashen, S. D.
    (1981) Second language acquisition and second language learning. Pergamon Press.
    [Google Scholar]
  32. Lamb, M.
    (2016) When motivation research motivates: Issues in long-term empirical investigations. Innovation in Language Learning and Teaching, (), –. 10.1080/17501229.2016.1251438
    https://doi.org/10.1080/17501229.2016.1251438 [Google Scholar]
  33. Li, C., & Gao, X.
    (2017) Bridging ‘what I said’ and ‘why I said it’: The role of metapragmatic awareness in L2 request performance. Language Awareness, (), –. 10.1080/09658416.2017.1387135
    https://doi.org/10.1080/09658416.2017.1387135 [Google Scholar]
  34. Li, C., Li, W., & Ren, W.
    (2021) Tracking the trajectories of international students’ pragmatic choices in studying abroad in China: A social network perspective. Language, Culture and Curriculum, (), –. 10.1080/07908318.2020.1857393
    https://doi.org/10.1080/07908318.2020.1857393 [Google Scholar]
  35. Li, S.
    (2014) The effects of different levels of linguistic proficiency on the development of L2 Chinese request production during study abroad. System, (), –. 10.1016/j.system.2014.05.001
    https://doi.org/10.1016/j.system.2014.05.001 [Google Scholar]
  36. Liddicoat, A. J.
    (2014) Pragmatics and intercultural mediation in intercultural language learning. Intercultural Pragmatics, (), –. 10.1515/ip‑2014‑0011
    https://doi.org/10.1515/ip-2014-0011 [Google Scholar]
  37. Liddicoat, A. J., & Scarino, A.
    (2013) Intercultural language teaching and learning. Wiley. 10.1002/9781118482070
    https://doi.org/10.1002/9781118482070 [Google Scholar]
  38. Lincoln, Y. S., & Guba, E. G.
    (1985) Naturalistic inquiry. Sage.
    [Google Scholar]
  39. Liu, X., Lamb, M., & Chambers, G. N.
    (2022) Bidirectional relationship between L2 pragmatic development and learner identity in a study abroad context. System, . 10.1016/j.system.2022.102823
    https://doi.org/10.1016/j.system.2022.102823 [Google Scholar]
  40. LoCastro, V.
    (2012) Pragmatics for language educators: A sociolinguistic perspective. Routledge. 10.4324/9780203850947
    https://doi.org/10.4324/9780203850947 [Google Scholar]
  41. Marmaridou, S.
    (2011) Pragmalinguistics and sociopragmatics. InW. Bublitz & N. R. Norrick (Eds.), Foundations of pragmatics (pp.–). de Gruyter. 10.1515/9783110214260.77
    https://doi.org/10.1515/9783110214260.77 [Google Scholar]
  42. Matsumura, S.
    (2022) The impact of predeparture instruction on pragmatic development during study abroad. Study Abroad Research in Second Language Acquisition and International Education, (), –. 10.1075/sar.21006.mat
    https://doi.org/10.1075/sar.21006.mat [Google Scholar]
  43. McConachy, T.
    (2018) Developing intercultural perspectives on language use: Exploring pragmatics and culture in foreign language learning. Multilingual Matters.
    [Google Scholar]
  44. (2019) L2 pragmatics as “intercultural pragmatics”: Probing sociopragmatic aspects of pragmatic awareness. Journal of Pragmatics, , –. 10.1016/j.pragma.2019.02.014
    https://doi.org/10.1016/j.pragma.2019.02.014 [Google Scholar]
  45. Mesthrie, R., & Bhatt, R. M.
    (2008) World Englishes: The study of new English varieties. Cambridge University Press. 10.1017/CBO9780511791321
    https://doi.org/10.1017/CBO9780511791321 [Google Scholar]
  46. Nguyen, M. T. T., & Pham, T. T. T.
    (2022) Instructional effects on L2 pragmatic comprehension: The case of indirect refusals and indirect opinions. Language Learning Journal, (), –. 10.1080/09571736.2022.2088443
    https://doi.org/10.1080/09571736.2022.2088443 [Google Scholar]
  47. Nguyen, T. T. M.
    (2013) Instructional effects on the acquisition of modifiers in constructive criticism by EFL learners. Language Awareness, (), –. 10.1080/09658416.2012.658810
    https://doi.org/10.1080/09658416.2012.658810 [Google Scholar]
  48. Niezgoda, K., & Röver, C.
    (2001) Pragmatic and grammatical awareness: A function of the learning environment. InK. Rose & G. Kasper (Eds.) Pragmatics in language teaching (pp.–). Cambridge University Press. 10.1017/CBO9781139524797.008
    https://doi.org/10.1017/CBO9781139524797.008 [Google Scholar]
  49. Nogami, Y.
    (2020) Identity and pragmatic language use: A study on Japanese ELF users. de Gruyter. 10.1515/9781501504211
    https://doi.org/10.1515/9781501504211 [Google Scholar]
  50. Norton, B., & Toohey, K.
    (2011) Identity, language learning, and social change. Language Teaching, (), –. 10.1017/S0261444811000309
    https://doi.org/10.1017/S0261444811000309 [Google Scholar]
  51. Padila Cruz, M.
    (2015) Fostering EF/SL learners’ meta-pragmatic awareness of complaints and their interactive effects. Language Awareness, (), –. 10.1080/09658416.2014.996159
    https://doi.org/10.1080/09658416.2014.996159 [Google Scholar]
  52. Pérez-Vidal, C., & Shively, R. L.
    (2019) L2 pragmatic development in study abroad settings. InN. Taguchi (Ed.), The Routledge handbook of second language acquisition and pragmatics (pp.–). Routledge.
    [Google Scholar]
  53. Ren, W.
    (2019) Pragmatic development of Chinese during study abroad: A cross-sectional study of learner requests. Journal of Pragmatics, , –. 10.1016/j.pragma.2019.01.017
    https://doi.org/10.1016/j.pragma.2019.01.017 [Google Scholar]
  54. Rivera Munoz, C. A., Baik, C., & Lodge, J. M.
    (2020) Teacher and student interactions in the first year of university. Journal of Further and Higher Education, (), –. 10.1080/0309877X.2019.1664731
    https://doi.org/10.1080/0309877X.2019.1664731 [Google Scholar]
  55. Robinson, P.
    (1995) Attention, memory, and the “noticing” hypothesis. Language Learning, (), –. 10.1111/j.1467‑1770.1995.tb00441.x
    https://doi.org/10.1111/j.1467-1770.1995.tb00441.x [Google Scholar]
  56. Sachtleben, A., & Denny, H.
    (2012) Making the implicit explicit: Raising pragmatic awareness in trainee interpreters using semiauthentic spontaneous discourse samples. TESOL Journal, (), –. 10.1002/tesj.7
    https://doi.org/10.1002/tesj.7 [Google Scholar]
  57. Sánchez-Hernández, A.
    (2022) Second language pragmatic development in study abroad contexts: An introduction. Study Abroad Research in Second Language Acquisition and International Education, (), pp.–. 10.1075/sar.21035.san
    https://doi.org/10.1075/sar.21035.san [Google Scholar]
  58. Sánchez-Hernández, A., & Alcón-Soler, E.
    (2019) Pragmatic gains in the study abroad context: Learners’ experiences and recognition of pragmatic routines. Journal of Pragmatics, , –. 10.1016/j.pragma.2018.08.006
    https://doi.org/10.1016/j.pragma.2018.08.006 [Google Scholar]
  59. Schauer, G.
    (2009) Interlangauge pragmatic development: The study abroad context. Continuum.
    [Google Scholar]
  60. Schmidt, R.
    (1995) Consciousness and foreign language learning: A tutorial on the role of attention and awareness in learning. InR. Schmidt (Ed.), Attention and awareness in foreign language learning (technical report #9) (pp.–). University of Hawaii.
    [Google Scholar]
  61. (2010) Attention, awareness, and individual differences in language learning. InW. M. Chan, S. Chi, K. N. Cin, J. Istanto, M. Nagami, J. W. Sew, T. Suthiwan, & I. Walker (Eds.), Proceedings of CLaSIC 2010 (pp.–). National University of Singapore, Centre for Language Studies.
    [Google Scholar]
  62. (1990) The role of consciousness in second language learning. Applied Linguistics, (), –. 10.1093/applin/11.2.129
    https://doi.org/10.1093/applin/11.2.129 [Google Scholar]
  63. Seidlhofer, B.
    (2011) Understanding English as a lingua franca. Oxford University Press.
    [Google Scholar]
  64. Shively, R. L.
    (2011) L2 pragmatic development in study abroad: A longitudinal study of Spanish service encounters. Journal of Pragmatics, (), –. 10.1016/j.pragma.2010.10.030
    https://doi.org/10.1016/j.pragma.2010.10.030 [Google Scholar]
  65. Spencer-Oatey, H.
    (2008) Face, (im)politeness and rapport. InH. Spencer-Oatey (Ed.), Cuturally speaking: Culture, communication and politeness theory (pp.–). Continuum.
    [Google Scholar]
  66. (2018) Transformative learning for social integration: Overcoming the challenge of greetings. Intercultural Education, (), –. 10.1080/14675986.2018.1425828
    https://doi.org/10.1080/14675986.2018.1425828 [Google Scholar]
  67. Spencer-Oatey, H., & Harsch, C.
    (2015) The critical incident technique. InH. Zhu (Ed.), Research methods in intercultural communication: A practical guide (pp.–). Wiley-Blackwell. 10.1002/9781119166283.ch15
    https://doi.org/10.1002/9781119166283.ch15 [Google Scholar]
  68. Spencer-Oatey, H., & Kádár, D. Z.
    (2016) The bases of (im)politeness evaluations: Culture, the moral order and the East-West debate. East Asian Pragmatics, (), –. 10.1558/eap.v1i1.29084
    https://doi.org/10.1558/eap.v1i1.29084 [Google Scholar]
  69. Swain, M.
    (1985) Communicative competence: Some roles of comprehensible input and comprehensible output in its development. InS. Gass & C. Madden (Eds.), Input in second language acquisition (pp.–). Newbury House.
    [Google Scholar]
  70. Szcześniak, K.
    (2024) The noticing hypothesis and formulaic language. Learnability of non-salient language forms. Acta Psychologica, . 10.1016/j.actpsy.2024.104372
    https://doi.org/10.1016/j.actpsy.2024.104372 [Google Scholar]
  71. Taguchi, N.
    (2012) Context, individual differences and pragmatic competence. Multilingual Matters. 10.21832/9781847696106
    https://doi.org/10.21832/9781847696106 [Google Scholar]
  72. (2015) “Contextually” speaking: A survey of pragmatic learning abroad, in class, and online. System, , –. 10.1016/j.system.2014.09.001
    https://doi.org/10.1016/j.system.2014.09.001 [Google Scholar]
  73. (2018) Pragmatic competence in foreign language education: Cultivating learner autonomy and strategic learning of pragmatics. InI. Walker, D. K. G. Chan, M. Nagami, & C. Bourguignon (Eds.), New perspectives on the development of communicative and related Competence in foreign language education (pp.–). De Gruyter. 10.1515/9781501505034‑004
    https://doi.org/10.1515/9781501505034-004 [Google Scholar]
  74. Taguchi, N., & Roever, C.
    (2017) Second language pragmatics. Oxford University Press.
    [Google Scholar]
  75. Tajeddin, Z., & Moghadam, A. Z.
    (2012) Interlanguage pragmatic motivation: Its construct and impact on speech act production. RELC Journal, (), –. 10.1177/0033688212468481
    https://doi.org/10.1177/0033688212468481 [Google Scholar]
  76. Takahashi, S.
    (2005) Pragmalinguistic awareness: Is it related to motivation and proficiency?Applied Linguistics, (), –. 10.1093/applin/amh040
    https://doi.org/10.1093/applin/amh040 [Google Scholar]
  77. Tang, X., Taguchi, N., & Li, S.
    (2022) Social contact and speech act strategies in a Chinese study abroad context. Study Abroad Research in Second Language Acquisition and International Education, (), –. 10.1075/sar.20002.tan
    https://doi.org/10.1075/sar.20002.tan [Google Scholar]
  78. Thomas, J.
    (1983) Cross-cultural pragmatic failure. Applied Linguistics, (), –. 10.1093/applin/4.2.91
    https://doi.org/10.1093/applin/4.2.91 [Google Scholar]
  79. van Compernolle, R. A.
    (2014) Sociocultural theory and L2 instructional pragmatics. Multilingual Matters.
    [Google Scholar]
  80. Wang, J., & Halenko, N.
    (2022a) Developing the use of formulaic language for study abroad: A targeted instructional intervention. Language Learning Journal, (), –. 10.1080/09571736.2022.2088446
    https://doi.org/10.1080/09571736.2022.2088446 [Google Scholar]
  81. (2022b) “Mind your language”: L2 English email requests during study abroad. InN. Halenko & J. Wang (Eds.), Pragmatics in English language learning (pp.–). Cambridge University Press.
    [Google Scholar]
  82. Wang, J., & Spencer-Oatey, H.
    (2015) The gains and losses of face in ongoing intercultural interaction: A case study of Chinese participant perspectives. Journal of Pragmatics, , –. 10.1016/j.pragma.2015.09.007
    https://doi.org/10.1016/j.pragma.2015.09.007 [Google Scholar]
  83. Webster, L., & Mertova, P.
    (2007) Using narrative inquiry as a research method: An introduction to using critical event narrative analysis in research on learning and teaching. Routledge. 10.4324/9780203946268
    https://doi.org/10.4324/9780203946268 [Google Scholar]
  84. Wei, L.
    (2010) The functions and use of greetings. Canadian Social Science, (), –. 10.3968/j.css.1923669720100604.006
    https://doi.org/10.3968/j.css.1923669720100604.006 [Google Scholar]
  85. (2011) Moment analysis and translanguaging space: Discursive construction of identities by multilingual Chinese youth in Britain. Journal of Pragmatics, , –. 10.1016/j.pragma.2010.07.035
    https://doi.org/10.1016/j.pragma.2010.07.035 [Google Scholar]
  86. Wu, Q.
    (2015) Re-examining the “Chinese learner”: A case study of Mainland Chinese students’ learning experiences at British universities. Higher Education, (), –. 10.1007/s10734‑015‑9865‑y
    https://doi.org/10.1007/s10734-015-9865-y [Google Scholar]
  87. Yates, L., & Major, G.
    (2015) “Quick-chatting,” “smart dogs,” and how to “say without saying”: Small talk and pragmatic learning in the community. System, , –. 10.1016/j.system.2014.09.011
    https://doi.org/10.1016/j.system.2014.09.011 [Google Scholar]
  88. Young, R. F.
    (2011) Interactional competence in language learning, teaching, and testing. InE. Hinkel (Ed.), Handbook of research in second language teaching and learning (pp.–). Routledge.
    [Google Scholar]
  89. Zhou, N., Lam, S. F., & Chan, K. C.
    (2012) The Chinese classroom paradox: A cross-cultural comparison of teacher controlling behaviors. Journal of Educational Psychology, (), –. 10.1037/a0027609
    https://doi.org/10.1037/a0027609 [Google Scholar]
  90. Zhu, H., & O’Sullivan, H.
    (2020) Shhhh! Chinese students are studying quietly in the UK. Innovations in Education and Teaching International, (), –. 10.1080/14703297.2020.1813603
    https://doi.org/10.1080/14703297.2020.1813603 [Google Scholar]
/content/journals/10.1075/sar.24013.liu
Loading
/content/journals/10.1075/sar.24013.liu
Loading

Data & Media loading...

  • Article Type: Research Article
Keywords: metapragmatic awareness ; noticing ; L2 pragmatics ; study abroad
This is a required field
Please enter a valid email address
Approval was successful
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error