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- Volume 24, Issue 3, 2023
Interaction Studies - Volume 24, Issue 3, 2023
Volume 24, Issue 3, 2023
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Water, lava, and wind
Author(s): S. Camille Peres, Ranjana K. Mehta and Robin R. Murphypp.: 335–361 (27)More LessAbstractSmall unmanned aerial systems (sUAS) are used more regularly and widely in disaster response. Like other personnel involved in disaster response, the sUAS pilots work for long periods, experience extreme stress and fatigue. They often arrive at the disaster fatigued (due to long drives to get there). However, unlike other personnel in this domain, there is little research on the effects of fatigue on sUAS pilots. Our experiences with a series of three real-world deployments highlight the challenges of conducting human factors research during disaster response and recovery. We specifically present lessons learned from having participant researchers embedded in three disasters with the sUAS pilot teams. These lessons result in a set of feasible and non-interruptive methods and metrics for conducting human factors research during field events. Preliminary results and recommended next steps are presented.
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Coordination between vehicles in traffic
Author(s): Mariavittoria Masotina and Anna Spagnollipp.: 362–379 (18)More LessAbstractThis study belongs to the ethnomethodological tradition of identifying the everyday practices accounting for the oiled machinery of social organization and applies this approach to understanding direction light usage. We observe a set of episodes videorecorded in North-East Italy in the urban traffic. We first unpack the meaning of direction light usage from a pragmatic perspective and then test our interpretation against the cases in our collection that seem to deviate from it. We argue that direction lights’ usage works as an announcement to some road users and a request to a subset of them; in both cases, direction lights convey contextualized (indexical) coordinates about the vehicle’s prospective trajectory. We then explain the cases in which signaling is omitted and draw some implications for traffic coordination and safety.
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A matter of consequences
Author(s): Alessandra Rossi, Kerstin Dautenhahn, Kheng Lee Koay and Michael L. Walterspp.: 380–421 (42)More LessAbstractOn reviewing the literature regarding acceptance and trust in human-robot interaction (HRI), there are a number of open questions that needed to be addressed in order to establish effective collaborations between humans and robots in real-world applications. In particular, we identified four principal open areas that should be investigated to create guidelines for the successful deployment of robots in the wild. These areas are focused on: (1) the robot’s abilities and limitations; in particular when it makes errors with different severity of consequences, (2) individual differences, (3) the dynamics of human-robot trust, and (4) the interaction between humans and robots over time. In this paper, we present two very similar studies, one with a virtual robot with human-like abilities, and one with a Care-O-bot 4 robot. In the first study, we create an immersive narrative using an interactive storyboard to collect responses of 154 participants. In the second study, 6 participants had repeated interactions over three weeks with a physical robot. We summarise and discuss the findings of our investigations of the effects of robots’ errors on people’s trust in robots for designing mechanisms that allow robots to recover from a breach of trust. In particular, we observed that robots’ errors had greater impact on people’s trust in the robot when the errors were made at the beginning of the interaction and had severe consequences.
Our results also provided insights on how these errors vary according to the individuals’ personalities, expectations and previous experiences.
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Texting!!!
Author(s): Elena Nicoladis, Amen Duggal and Alexandra Besoi Setzerpp.: 422–436 (15)More LessAbstractPrevious research shows that females use more exclamation marks than males, often to establish rapport. The purpose of the present studies was to test whether people associate texters’ use of exclamation marks with friendliness and femaleness. If this association is due to normative expectations, we hypothesized that females would appear less friendly if they did not use an exclamation mark in texting. In Study 1, participants rated a texter using an exclamation mark to be highly female and highly friendly. The gender results disappeared when friendliness was controlled for. In Study 2, we tested whether friendliness ratings decreased if texters violated gender-associated punctuation. Participants rated a texter with a gendered name on friendliness. Regardless of gender, participants inferred greater friendliness to texters using an exclamation mark. That is, there was no evidence of a cost for violating this gender expectation. We conclude that people predict that a texter using an exclamation mark is likely to be female, but do not penalize females for not using an exclamation mark.
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Human risk factors in cybersecurity
Author(s): Tom Cuchta, Brian Blackwood, Thomas R. Devine and Robert J. Niichelpp.: 437–463 (27)More LessAbstractThis article presents an experimental analysis of several cybersecurity risks affecting the human attack surface of Fairmont State University, a mid-size state university. We consider two social engineering experiments: a phishing email barrage and a targeted spearphishing campaign. In the phishing experiment, a total of 4,769 students, faculty, and staff on campus were targeted by 90,000 phishing emails. Throughout these experiments, we explored the effectiveness of three types of phishing awareness training. Our results show that phishing emails that make it through IT’s defenses pose a clear and present threat to large educational organizations. Moreover, we found that simple, visual, instructional guides are more effective training tools than long documents or interactive training.
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Infants’ imitative learning from third-party observations
Author(s): Gunilla Stenbergpp.: 464–483 (20)More LessAbstractIn two separate experiments, we examined 17-month-olds’ imitation in a third-party context. The aim was to explore how seeing another person responding to a model’s novel action influenced infant imitation. The infants watched while a reliable model demonstrated a novel action with a familiar (Experiment 1) or an unfamiliar (Experiment 2) object to a second actor. The second actor either imitated or did not imitate the novel action of the model. Fewer infants imitated the model’s novel behavior in the non-imitation condition than in the imitation condition in Experiment 1. In Experiment 2, infants’ likelihood of imitating was not influenced by whether they had watched the second actor imitating the model’s novel action with the unfamiliar object. The findings indicate that infants take into account a second adult’s actions in a third party context when infants receive information that contradicts their existing knowledge and when it corresponds with their own experiences. If infants do not have prior knowledge about how to handle a certain object, then the second adult’s actions do not seem to matter.
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Dog talk
Author(s): Robert W. Mitchellpp.: 484–514 (31)More LessAbstractCanid and human barks and growls were examined in videotapes of 24 humans (Homo sapiens) and 24 dogs (Canis familiaris) playing with familiar and unfamiliar cross-species play partners. Barks and growls were exhibited by 9 humans and 9 dogs. Dogs barked and (less often) growled most frequently when being frustrated by humans and/or engaged in competitive games, and less often when being chased or inviting chase, and being instigated or captured. Dogs never growled when playing with an unfamiliar human, and humans did so rarely when playing with an unfamiliar dog. Humans growled and (less often) barked most frequently when chasing and capturing the dog, less often when engaging in competitive games, being frustrated by the dog, and/or instigating the dog, and rarely when showing or throwing an object. Dog barks were most often requests for the human to make an object available to the dog. Dog growls were often pretend threats when competing for an object or being frustrated by the human’s actions. Human barks and growls were typically pretend threats, and were sometimes used to emphasize simultaneous behaviors. Human barks and growls allow humans to connect with their canid partner.
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Review of Wong & Waring (2021): Review of Storytelling in multilingual interaction: A conversation analysis perspective
Author(s): Sun Jianguangpp.: 515–520 (6)More LessThis article reviews Review of Storytelling in multilingual interaction: A conversation analysis perspective
Volumes & issues
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Volume 25 (2024)
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Volume 24 (2023)
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Volume 23 (2022)
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Volume 22 (2021)
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Volume 21 (2020)
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Volume 20 (2019)
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Volume 19 (2018)
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Volume 18 (2017)
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Volume 17 (2016)
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Volume 16 (2015)
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Volume 15 (2014)
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Volume 14 (2013)
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Volume 13 (2012)
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Volume 12 (2011)
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Volume 11 (2010)
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Volume 10 (2009)
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Volume 9 (2008)
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Volume 8 (2007)
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Volume 7 (2006)
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Volume 6 (2005)
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Volume 5 (2004)