- Home
- e-Journals
- Language and Dialogue
- Previous Issues
- Volume 15, Issue 2, 2025
Language and Dialogue - Volume 15, Issue 2, 2025
Volume 15, Issue 2, 2025
-
Beyond acceptable criticism
Author(s): Ofer Feldman and Ken Kinoshitapp.: 205–231 (27)show More to view fulltext, buy and share links for: show Less to hide fulltext, buy and share links for:AbstractThis paper utilizes the concept of debasement to examine politicians’ rhetoric in Japan. It focuses on 3,233 questions posed by opposition party members to Cabinet ministers during the 2023 meetings of the Budget Committee in both houses of the National Diet. The analysis identifies debasement comments, examining the linkage between the use of such language and a list of socio-political variables, including ideological orientation, differences in electoral systems, and previous career occupation. From a cross-cultural perspective, abusive rhetoric in Japan might not seem to be an extreme phenomenon, but because of cultural factors even the use of “mild” invective language indicates a clear intention of politicians to debase the reputation of their counterparts in the parliament.
-
A pragmatic study of the X complaints and responses to complaints
Author(s): Dina Abdel Salam El-Dakhs, Mervat M. Ahmed and Nahlah Mardinipp.: 232–261 (30)show More to view fulltext, buy and share links for: show Less to hide fulltext, buy and share links for:AbstractThe current study compares the realization of the speech acts of complaints and responding to complaints by Arabs versus Westerners in the X accounts of British Airways versus Saudi Airlines. We compiled 400 posts from the X accounts of the two airlines and coded them for complaint and complaint-response strategies as well as external and internal modifiers. The results of the Chi-square tests show that the Western customers of the British Airways used significantly more disapproval and accusation strategies than the Arab customers of the Saudi Airlines while the latter customers showed a stronger preference to employ the blame strategy in addition to directive acts. As for the responses to complaints, the representatives of the British Airways showed a stronger tendency to accept complaints through offering repairs, admitting responsibility, and excusing oneself whereas the representatives of the Saudi Airlines preferred to employ partial-acceptance strategies. The results are interpreted in light of the existing literature and the Mixed Games Model.
-
The realization of apologies in a second language
Author(s): Vasfiye Geçkinpp.: 262–281 (20)show More to view fulltext, buy and share links for: show Less to hide fulltext, buy and share links for:AbstractThis study examines intercultural pragmatic competence in the way advanced Turkish learners of English realize the act of apologizing in English. The data were obtained from six dialogic scenarios of apologies that the students acted out in class. The main objective was to explore the role of gender and directness in the use of apology strategies (AS) in English as a foreign language (EFL) within the framework of the Mixed Game Model. In this dialogic model, the situation-based act-outs were video-recorded, transcribed, and coded either as direct or indirect AS use. The use of illocutionary force indicating devices as a direct AS and assuming responsibility and offering repair as indirect AS use stood out for both groups. Males were more indirect in their AS than females. The paper concludes that directness, rather than gender, is a key predictor in realizing apologies in a second language.
-
Negotiating the good and bad in CSR reports
Author(s): Marina Bondi and Judith Turnbullpp.: 282–304 (23)show More to view fulltext, buy and share links for: show Less to hide fulltext, buy and share links for:AbstractThe paper investigates how companies in the transport industry communicate their sustainability policies and practices in corporate social responsibility (CSR) reports. Through a combination of quantitative and qualitative approaches, the reports of British and American railway companies will be examined to identify the range of concessive markers used and their role in the generic structure of the report. Concessive constructions balance positive and negative aspects in presenting the general strategies of the company, reporting its sustainability performance and assessing its performance. By apparently opening up to alternative, conflicting or even negative aspects, concessives pre-empt or offset criticism, thereby legitimizing corporate activities and creating an image of transparency and trustworthiness, key elements for the reputation and success of a company.
-
Framing sustainability in CEOs’ letters
Author(s): Franca Poppipp.: 305–331 (27)show More to view fulltext, buy and share links for: show Less to hide fulltext, buy and share links for:AbstractIn recent years, the aviation industry has transformed its approach to carbon emissions disclosures due to public scrutiny and regulatory pressures. This study analyzes letters from CEOs of selected airlines in 2019 and 2021, employing appraisal theory to explore shifts in messaging strategies. The analysis reveals that while 2019 communications emphasized economic considerations, by 2021, a more ethical approach emerged, with increased use of terms like “sustainability”, “concern”, and “regulation”. This shift reflects a growing awareness of moral responsibility regarding environmental impact. However, the focus on ethical language raises questions about clarity and accessibility for stakeholders. Organizations must prioritize transparent, relevant communication to build trust, as vague language can foster skepticism about corporate commitments, highlighting the need for balanced, objective reporting in sustainability efforts.
-
Review of Seargeant (2023): The Future of Language: How Technology, Politics and Utopianism are Transforming the Way We Communicate
Author(s): Mariaelena Bartesaghipp.: 332–338 (7)show More to view fulltext, buy and share links for: show Less to hide fulltext, buy and share links for:This article reviews The Future of Language: How Technology, Politics and Utopianism are Transforming the Way We Communicate978-1-3502-7886-8
-
Review of Kinoshita (2023): Japanese Politicians’ Rhetorical and Indirect Speech: Verbal and Nonverbal Communication Usage
Author(s): Ayşe Deniz Ünan Göktanpp.: 339–346 (8)show More to view fulltext, buy and share links for: show Less to hide fulltext, buy and share links for:This article reviews Japanese Politicians’ Rhetorical and Indirect Speech: Verbal and Nonverbal Communication Usage978-981-99-4295-4.
Most Read This Month
-
-
Writing-in-interaction
Author(s): Lorenza Mondada and Kimmo Svinhufvud
-
-
-
Nodding and note-taking
Author(s): Kimmo Svinhufvud
-
-
-
Blogs as interwoven polylogues
Author(s): Marina Bondi
-
-
-
Indeterminacy in dialogue
Author(s): Carla Bazzanella
-
- More Less