- Instructions (PDF)
- Lost password/user name
- Currencies
- Subscriptions
- Book Orders
- Archiving
- Shibboleth & Athens
- COUNTER & SUSHI
- KBART
- Link resolvers/OpenURLs
- Contact information
- For Authors
PLEASE NOTE
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Instructions for private users and institutional site administrators
In addition to the information on this webpage, we also have downloadable PDFs with
Lost password/user name
Private users: To recover your personal password or user name for this JB e-Platform, please go to https://www.jbe-platform.com/registration/forgotten.
Institutional administrators: To recover or reset the credentials for your Institutional Administrator account on JB e-Platform, please go to https://www.jbe-platform.com/registration/forgotteninstitution.
Currency Information
We have list prices in EUR/USD/GBP. Our publications are available in USD for customers in the US and Canada, in GBP for customers in the UK, and in EUR for customers in all other countries. If you have not logged in, the currency shown will be based on the language preference setting in your browser; once you log in to access or to complete the purchase, the price will show in the correct currency for the country listed in your profile.
Subscription Information
Please also read our Terms of Use.
Subscription rates include access to the subscribed volume in perpetuity, unless stated differently. Subscriptions to the current year do not include access to back-volumes (unless those were also obtained through a subscription).
Journal articles that are published Online First ('Ahead of Print') are accessible to the subscribers to that journal in the current year; once the articles are included in an issue, they become accessible only to subscribers to the relevant journal volume.
Subscriptions are entered per volume.
Subscriptions are on prepaid basis only.
Prices are subject to change without prior notice and previous prices mentioned are thereby canceled.
All subscription rates are in Euro. Payments can be made in Euro or in other currencies of the net equivalent of the Euro amount.
All sales within the European Union are subject to the EU regulations regarding VAT (Value Added Tax). Customers from EU countries are requested to include their VAT registration number on all orders.
All subscriptions are invoiced and serviced centrally from our Subscription Department in Amsterdam, the Netherlands.
Please specify on all orders the title of the journal and volume(s) required.
Always mention your client number when you submit payment for a subscription.
We consider all orders as standing orders, unless specified differently. Renewal notices will be sent automatically.
Cancellations are due before January 1st. No cancellations will be accepted for the current volume once publication of the volume has started.
John Benjamins Publishing Company offers a reduced subscription rate to individual subscribers. Requests for private subscriptions should be sent directly to the publisher. By sending this request private subscribers are declaring that the subscription is for their personal use only and that it will not be put at the disposal of any library or institution.
Refund policy: When ordering directly online through this platform or via the publisher, please check carefully that your order is correct. We will only refund erroneous orders if a claim is submitted by email within 48 hours after our receipt of the payment for the order.
Customers within the EU have the possibility to submit a complaint for dispute resolution through http://ec.europa.eu/odr.
Information for Subscription Agents
Agents will receive 8% commission on the basis of the journal prices advertised on this website.
Book Orders
Please also read our Terms of Use.
Prices are subject to change without prior notice and previous prices mentioned are thereby canceled.
Prices are in Euros and USD (the latter only for customers in the USA, Canada and Mexico). Payments in other currencies are accepted if converted at the official bank rate in the equivalent of our net invoice value.
All sales within the European Union are subject to the EU regulations regarding VAT (Value Added Tax). Customers from EU countries are requested to include their VAT registration number on all orders.
E-books are sold on the basis of Perpetual Access.
We offer e-book collections with back volumes per series, per subjects, and for front list books per year. These collections are available ‘as is’; for customers who prefer to make their own selection, a pick & choose option is available. Excel-files with details on the titles contained in each collection can be found here.
Always mention your client number when you submit payment for a subscription.
Refund policy: When ordering directly online through this platform or via the publisher, please check carefully that your order is correct. We will only refund erroneous orders if a claim is submitted by email within 48 hours after our receipt of the payment for the order.
Customers within the EU have the possibility to submit a complaint for dispute resolution through http://ec.europa.eu/odr.
Print publications
For information about ordering print publications, please consult the John Benjamins website:
Archiving
We have have an archiving solution in place for our e-journals and e-books with Portico.
Shibboleth & Athens
Administrators of institutional accounts can set up Shibboleth & Athens. To do this, login to the admin account, click 'Administration' (the gear wheel icon) and go to 'Authentication' - 'Shibboleth'.
COUNTER & SUSHI
We offer COUNTER 5 compliant statistics, which can also be obtained through SUSHI.
These can be found by logging in to the admin account, click 'Administration' (the gear wheel icon) and go to 'Set up SUSHI' or 'COUNTER 5 reports'.
See also https://www.jbe-platform.com/help/sushi
KBART
The latest KBART files are available for you to download:
— Download KBART files - Journals
— Download KBART files - eBooks
KBART information for all our book collections is available in a ZIP file.
Link resolvers/OpenURLs
JB e-Platform complies with ANSI standard Z39.88. To set up the use of OpenURLs, click 'Administration' (the gear wheel icon) and go to 'Authentication' - 'Link resolvers'.
Examples of OpenURL templates:
Version 0.1
www.jbe-platform.com/openurl?issn=1569-9714&volume=27&issue=1&spage=1
www.jbe-platform.com/openurl?id=doi:10.1075/dia.27.1.01dev
www.jbe-platform.com/openurl?isbn=9789027272379
www.jbe-platform.com/openurl?id=doi:10.1075/cilt.323
Version 1.0
www.jbe-platform.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.issn=1569-9714&rft.volume=27&rft.issue=1&rft.spage=1
www.jbe-platform.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft_id=info:doi/10.1075/dia.27.1.01dev
www.jbe-platform.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:book&rft.isbn=9789027272379
www.jbe-platform.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:book&rft_id=info:doi/10.1075/cilt.323
Contact information
Book orders: [email protected]
Journal subscriptions: [email protected]
John Benjamins Publishing Company
P.O. Box 36224, NL-1020 ME AMSTERDAM, The Netherlands
Tel +31-20-6304747, Fax +31-20-6739773
Contact information for our other departments (editorial, production, etc.) can be found on our general website.
Bank details can be found on this page on our general website.
For Authors
Please note that this platform is not for submitting book proposals or articles.
For information on how to submit a book proposal, please consult our Guidelines for Book Proposals.
To submit an article to one of our journals, please view the 'Submission' tab on the webpage for the relevant journal on our general website https://benjamins.com/catalog/journals . Links to those submission instructions per journal can also be found on the starting page for each journal on this platform. All article submissions to journals are handled (only) by the editors of the relevant journal, so any correspondence concerning possible or current submissions should be addressed to them.
Authors of monographs and Editors of collective volumes may qualify for a discount on book purchases (please check the contract that you received when your book was accepted for publication). To purchase books with a discount, please do not use the shopping cart -- which will not be able to deduct the discount -- but contact the Benjamins order handling department instead: [email protected].